The online store excels in delivering beautiful jewelry characterized by refined materials and elegant designs, with many customers highlighting the stunning finish and aesthetic appeal of their purchases. The craftsmanship is frequently praised, as seen with items like the men’s bracelet "Le Jonc" and various bracelets that are described as having a classy and unique design. Delivery services receive high marks for being both fast and reliable, with many noting that their orders arrived on time and in secure packaging.
Beautiful products with original design. Good quality and good customer service
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Response from Ursul
Thank you for your positive feedback on our products and customer service, we are delighted to know that you have appreciated our original design and the quality of our products. We'll always be there to offer you the best possible service. Thank you for your confidence and see you soon on our site!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/06/2019
Nice product, fast delivery. Too bad you have to pay for delivery pourbla belgique
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Response from Ursul
Thank you for your review, we are delighted that you are happy with your product and our fast delivery service. We take note of your remark concerning the delivery in Belgium and we will do our best to improve this in the future. Thank you again for your trust and loyalty to our brand. See you soon at Ursul!
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Élisabeth
Rating: 5 out of 5
following a purchase from 14/06/2019
I phoned for more information and Gaetan is very available and absolutely charming, I think this is a trademark of Ursul, quality, follow-up, seriousness ... Totally satisfied
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Response from Ursul
Thank you very much for your positive comment, Élisabeth! We're delighted that your experience with our customer service was a pleasant one. We make it a point of honor to offer our customers quality service and total availability to meet their needs. Your satisfaction is our greatest reward!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/06/2019
Beautiful signet ring matching the images on the site in every way. Fast and careful delivery
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Response from Ursul
Thank you for your positive feedback! We're delighted that the signet ring met your expectations and that delivery was quick and careful. See you soon on our site!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/06/2019
Very beautiful jewelry, I am completely satisfied (a gift package would have been the icing on the cake).
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Response from Ursul
Thank you very much for your positive feedback on our site, Ursul! We are delighted that you like our jewelry. We've taken on board your suggestion about gift wrapping and hope to be able to offer you this service in the future. We look forward to seeing you again on our site!
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Anne B.
Rating: 5 out of 5
following a purchase from 06/06/2019
Excellent product quality, original design, fast delivery
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Response from Ursul
Thank you for your positive review of Ursul. We are delighted to know that you appreciate our quality products and unique design. Customer satisfaction is our top priority and we're glad to see that you also appreciated our fast delivery service. We look forward to seeing you again soon on our site. Thank you again for your trust and loyalty!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/05/2019
fast, secure ordering, equally fast delivery and the product is exactly what you expected.
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Response from Ursul
Thank you for your positive feedback! We are delighted that your order went well and that the product met your expectations. We hope to see you soon on our site. We hope to see you soon!
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Marjolaine D.
Rating: 5 out of 5
following a purchase from 24/05/2019
Beautiful bracelet - well finished. Too bad the box isn't metal for an even classier look!
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Response from Ursul
Thank you very much Marjolaine for your positive review on our Ursul website! We are delighted to know that you enjoyed our beautiful bracelet and that you liked its meticulous finish. We'll take your comment about the box into account, and please don't hesitate to let us know if you have any suggestions for improving our service. We hope to see you soon on our site to discover our new collections!
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Perrine A.
Rating: 5 out of 5
following a purchase from 24/05/2019
Order received in 2 days. Product corresponds perfectly to what was proposed on the siteI highly recommend it.
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Response from Ursul
Thank you Perrine for your recommendation and your confidence in our Ursul site. We are delighted that our product met your expectations and that delivery was quick. Do not hesitate to come back to us if you need new items. Have a nice day!
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Mélody
Rating: 5 out of 5
following a purchase from 22/05/2019
I ordered a men's bracelet on the internet, and the product was of very good quality, as shown in the photo on the site. Customer service is top notch, friendly, attentive to customers and responsive. I highly recommend them.
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Response from Ursul
Thank you very much for your positive feedback on our Ursul website! We are delighted that you were satisfied with your purchase and with our customer service. We pride ourselves on offering quality products and impeccable service to our customers. We hope to see you soon on our site!
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J G.
Rating: 5 out of 5
following a purchase from 16/05/2019
Very good experience with Ursul jewelry. Conforms in every way to the description and an impeccable quality of service when I exchanged a product. I recommend it.
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Response from Ursul
Hello J, thank you very much for your positive review of our Ursul site. We are delighted that you had a good experience with our jewelry and that you appreciated our customer service during your product exchange. Your recommendation makes us very happy and we are glad to have been able to satisfy you fully. We look forward to serving you again in the future. Thank you again for your confidence. Kind regards, The Ursul team.
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Solenne F.
Rating: 5 out of 5
following a purchase from 13/05/2019
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Carole R.
Rating: 5 out of 5
following a purchase from 25/04/2019
thank you! you're wonderful!
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Response from Ursul
I'm glad to see that our service has met your expectations, Carole. Thank you for your encouraging words, it motivates us to continue offering quality service to our customers. See you soon on Ursul!
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Célia
Rating: 5 out of 5
following a purchase from 16/04/2019
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Marion R.
Rating: 4 out of 5
following a purchase from 08/04/2019
One small downside: the packaging could be nicer! Otherwise, it's top-notch.
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Response from Ursul
Thank you for your positive review of our site, Ursul. We have taken your comment on the packaging into account and will do our best to improve it. Thank you again for your trust and support. We hope to see you soon on our site.
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Memmou, M.
Rating: 5 out of 5
following a purchase from 18/03/2019
High-quality original jewelry, fast delivery times and excellent customer relations.values that live up to our expectations.Thank you!
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Response from Ursul
Thank you very much for your positive feedback on our jewelry and customer service. Customer satisfaction is our priority and we are delighted to have met your expectations. We hope to see you soon on our Ursul website. Have a nice day!
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Patricia L.
Rating: 5 out of 5
following a purchase from 15/03/2019
Fast delivery. And above all, a purchase that matches the photo. Not yet offered as a gift but I know I made the right choice.
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Response from Ursul
Thank you for your positive feedback, Patricia! We're delighted that you appreciated our speedy delivery and that your purchase met your expectations. We hope the gift will be appreciated too! See you soon on Ursul.
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Lau S.
Rating: 5 out of 5
following a purchase from 09/03/2019
4th time I've bought! Never disappointed. The service and the team are always there (engraving on the product). Very helpful advisor when I went to pick up my jewelry in the boutique. 100% recommended.
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Response from Ursul
Thank you for your positive feedback, Lau! We are delighted that you are satisfied with our service and team. We hope to see you soon for a 5th time! Thank you for your trust and recommendation. See you soon at Ursul!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/03/2019
The beauty and quality of the products is exceptional. Second order placed for my husband and I, to our great pleasure. Fast shipping and quality after-sales service (which I had to contact for a voucher that wasn't recognized). See you soon for a third order.
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Response from Ursul
Thank you for your positive review! We are delighted that you have appreciated the quality of our products and our customer service. We look forward to seeing you again soon for a third order!
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Delphine D.
Rating: 5 out of 5
following a purchase from 01/03/2019
Easy ordering, fast delivery, product as expected
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Response from Ursul
Thank you for your trust and your positive feedback on our Ursul website. We are pleased that you were satisfied with our ordering and delivery service. We hope to continue to meet your expectations in the future. It encourages us to continue to work efficiently and rigorously to satisfy you to the best of our ability. Thank you again for your positive feedback!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/02/2019
Beautiful bracelets. Corresponds well to the photo. Very pleased
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Response from Ursul
Thank you for your positive review of our bracelets. We're delighted that you like them and that they meet your expectations. See you soon on our site!
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Floriane S.
Rating: 5 out of 5
following a purchase from 21/02/2019
in spite of a major error in sending the right order, customer service (Gaetan) was exceptionally available, responsive and friendly!
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Response from Ursul
Thank you very much for your positive review of our site, Ursul. We're sorry for the delay in shipping your order, but I'm delighted to hear that Gaetan was able to resolve the problem quickly and sympathetically. We're always here to help if you need us. See you soon on our site!
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Elodie S.
Rating: 5 out of 5
following a purchase from 16/02/2019
A big thank you for your professionalism Super team thank you Gaëtan
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Response from Ursul
Thank you very much for your positive feedback! We are delighted to have been able to satisfy you thanks to our professional team. We will pass on your thanks to Gaëtan. See you soon on Ursul!
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Sylvie H.
Rating: 5 out of 5
following a purchase from 15/02/2019
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/02/2019
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Emilie C.
Rating: 5 out of 5
following a purchase from 13/02/2019
Very fast shipping and bracelet as described. Thank you very much
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Response from Ursul
Thank you very much for your positive feedback on our site, it makes us very happy! We are delighted that you are satisfied with your bracelet and that you appreciated the speed of our shipment. We hope to see you back on Ursul very soon!"
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Antonio F.
Rating: 5 out of 5
following a purchase from 27/01/2019
The items are of very good quality and always sent in a nice box. I recommend them.
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Response from Ursul
Thank you very much Antonio for your positive review of our Ursul website! We are delighted to know that you appreciate our products and our shipping service. We will continue to do our best to satisfy you. Thank you again for your recommendation, it means a lot to us.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/01/2019
Very good shopping experience on the site.
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Response from Ursul
Thank you for your trust and your positive feedback on our site. We are delighted that your shopping experience was satisfactory. Please do not hesitate to contact us again should you require any further assistance or information. Have a nice day!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/01/2019
A trendy, elegant piece of jewelry, crafted from fine materials and reflecting French savoir-faire. An attractive presentation box. The only downside, if I may say so at this price, is the foam on which it's presented...perhaps make do with tissue paper or corrugated cardboard... Anyway, I'm not a designer! And to add to my satisfaction, fast delivery and top-notch sales service. I'd recommend this site to anyone who loves beautiful, well-made products at an affordable price. Incidentally, I've known URSUL for several years and have never been disappointed. Thank you for the pleasure you give me every time.
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Response from Ursul
We are delighted that you liked the jewel and thank you for your loyalty to our brand. We take note of your comment about the presentation and will do our best to improve it in the future. Thank you also for your compliments on the speed of delivery and customer service, which means a lot to us. We hope to continue satisfying you with our quality products. Sincerely yours, the URSUL team."
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Geneviève P.
Rating: 5 out of 5
following a purchase from 21/01/2019
Superb! I'm thrilled!
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Response from Ursul
Thank you very much for your positive feedback, Geneviève. We are delighted that you are satisfied with our Ursul site. Your opinion encourages us to continue offering you quality service. Thanks again and have a nice day!
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Romain T.
Rating: 5 out of 5
following a purchase from 21/01/2019
Top service. Serious and fast.
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Response from Ursul
Thank you very much for your positive feedback on our Ursul website. We are delighted to know that you appreciated our service, which is indeed our priority. We will continue to work hard to satisfy you. Thank you again for your trust and support. See you soon on Ursul!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/01/2019
Good product . Well made
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Response from Ursul
Thank you for your positive review of our Ursul product! We are delighted to hear that you like it. We take great care in manufacturing our products to satisfy our customers. We hope to see you soon among our satisfied customers. Thank you again for your confidence!
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Christophe S.
Rating: 5 out of 5
following a purchase from 18/01/2019
As always, I'm delighted with the quality and service!
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Response from Ursul
Thank you for your positive comment, Christophe. We are happy to know that we have lived up to your expectations. Your satisfaction is our priority and we will continue to improve to offer you an ever more pleasant experience on our site. Thank you for your confidence and see you soon on Ursul!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/01/2019
Quality product as always and punctual delivery as expected.
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Response from Ursul
Thank you very much for your loyalty and for this positive feedback on our product and delivery service. We are delighted that you are satisfied and hope to see you soon on our site. Sincerely, the Ursul team.
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Jean C.
Rating: 2 out of 5
following a purchase from 13/01/2019
Quite disappointed with the model as it's not very practical to put on and take off. Expensive for the result.
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Response from Ursul
I'm sorry if the model doesn't satisfy you, Jean. We make sure that our products are of good quality and we will do our best to improve our products and services for the future.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/01/2019
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Poignant A.
Rating: 5 out of 5
following a purchase from 05/01/2019
Corresponds to my expectations and fast delivery.
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Response from Ursul
Thank you for your positive feedback on our Ursul website. We are delighted to know that our products meet your expectations and we do our best to ensure prompt delivery to our customers. Thank you for your trust and loyalty. Have a nice day!
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Severine G.
Rating: 5 out of 5
following a purchase from 01/01/2019
A minor complaint about the quality of the cord. Otherwise very satisfied.
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Response from Ursul
Thank you for your feedback, Severine. We're sorry you had a problem with the quality of the cord. We will pass on the information to our production team to improve this point for our future products. We're delighted that you're happy with your purchase. Please don't hesitate to contact us if we can be of any further assistance. Thank you and see you soon on Ursul!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/12/2018
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Response from Ursul
Hello Ursul,
Thank you very much for your positive review! We're delighted you enjoyed your experience with our site. Please do not hesitate to come back to us if you need any help or advice for future purchases.
Have a nice day!
The site team.
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Madame E.
Rating: 5 out of 5
following a purchase from 28/12/2018
Very nice and professional contact. Super fast shipping.... ordered on 27/12 ... received on 28/12 ... thank you so much for listening!!! And not to spoil anything..... the jewel is beautiful! Thanks again... a site I would not hesitate to recommend!
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Response from Ursul
Thank you very much for your positive review, Madam, it means a lot to us! We are delighted that you appreciated our service and the speed of delivery. We hope you enjoy your jewelry for a long time to come. Don't hesitate to come back to us for any other order, it will be a great pleasure. See you soon on our website!
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