The online store excels in delivering beautiful jewelry characterized by refined materials and elegant designs, with many customers highlighting the stunning finish and aesthetic appeal of their purchases. The craftsmanship is frequently praised, as seen with items like the men’s bracelet "Le Jonc" and various bracelets that are described as having a classy and unique design. Delivery services receive high marks for being both fast and reliable, with many noting that their orders arrived on time and in secure packaging.
The quality of the product is there (metal + leather) but the metal U exerts too much pressure on the upper part of the wrist, which after a while becomes painful (you can even see the notch mark on the skin).I tried to spread the U further apart but nothing helped.
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Response from Ursul
We're sorry to hear that you've found the U to be putting a lot of pressure on your wrist. We have resized it and sent you a new product. If you have any suggestions for improving the product, we are always open to hearing them.
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Elsa C.
Rating: 5 out of 5
following a purchase from 29/12/2020
I bought the women's signet ring, which is sumptuous and exceeds my expectations.
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Response from Ursul
Thank you very much Elsa for your positive feedback! We are delighted that the women's signet ring met your expectations and pleased you. We hope you will wear it with pride. Thank you again for your trust and your 5 out of 5 rating, it means a lot to us. See you soon on our Ursul website!
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Didier P.
Rating: 5 out of 5
following a purchase from 26/12/2020
I ordered a bracelet.... Very beautiful in a beautiful box.... Plus, made in France. Thank you very much. My partner is delighted.
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Response from Ursul
Thank you very much for your positive feedback! We're delighted that you liked the bracelet, the packaging and the fact that it's made in France. It means a lot to us. We hope your companion will be as delighted as you are by wearing it. See you soon on Ursul!
Thank you for your positive review of our Ursul website. We are delighted to have been able to meet your expectations in terms of personalization and availability. Customer satisfaction is our priority and we will continue to use our professionalism to offer you a quality service. Thank you again for your trust and loyalty. Best regards.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/12/2020
Products completely in line with my expectations and top-notch after-sales service.
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Response from Ursul
Thank you for your positive feedback! We are delighted that our products met your expectations and that you were satisfied with our after-sales service. We hope to see you soon on our site. Sincerely, The Ursul team.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/12/2020
The person I spoke to on the phone was extremely friendly and helpful!
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Response from Ursul
Thank you for your message and your positive feedback on the bracelet. We are delighted that you like it and hope that the person for whom it is intended likes it too. We are always happy to help our customers in any way we can. Thank you for your confidence and have a nice day!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/12/2020
Top quality product and excellent customer service! We recommend it!
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Response from Ursul
Thank you very much for your positive feedback on our product and our customer service. We are delighted to hear that you are satisfied with your purchase. We hope to see you soon on our site!
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Curien P.
Rating: 5 out of 5
following a purchase from 18/12/2020
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Sophie D.
Rating: 5 out of 5
following a purchase from 18/12/2020
Perfect, very beautifulThank you for your promptness
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Response from Ursul
Thank you for your trust and your positive feedback! We're delighted that you like our products and that our service has lived up to your expectations. See you soon on our Ursul website!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/12/2020
Fast delivery, in a neat package. The product I received was exactly as presented on the website. I absolutely recommend Ursul?
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Response from Ursul
Thank you very much for your positive review, we are delighted to hear that you enjoyed your experience with our brand. We are happy to hear that you are satisfied with your purchase and we hope to see you soon on our site!
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Lea P.
Rating: 5 out of 5
following a purchase from 18/12/2020
Shipment conforms, well packed and very fast reception.
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Response from Ursul
Thank you for your positive feedback, we are delighted that you enjoyed our service. We hope to see you soon on our site. See you soon on Ursul!
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Monique B.
Rating: 5 out of 5
following a purchase from 17/12/2020
It's a gift for my grandson chosen by him vive son appreciation a noel merci
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Response from Ursul
Thank you Monique for your positive review of Ursul! We are delighted that your grandson has chosen this gift and hope that he will find it to his expectations this Christmas. Thank you for your trust and support!
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Sandrine N.
Rating: 5 out of 5
following a purchase from 17/12/2020
Fast delivery.perfect!
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Response from Ursul
I'm delighted that you're satisfied with our delivery service, Sandrine. We attach great importance to speed and quality of service for our customers. Thank you for sharing your opinion about Ursul!
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Valérie C.
Rating: 5 out of 5
following a purchase from 17/12/2020
Very good experience for a first time. Good contact with the jewelry designer. I recommend this site.
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Response from Ursul
Thank you so much for your positive feedback, Valerie! We are delighted that you enjoyed your experience on our site and that you had a good contact with our jewelry designer. We hope to see you soon on Ursul!
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Sandrine P.
Rating: 5 out of 5
following a purchase from 15/12/2020
As usual, everything happens very quickly between the order and processing. Thank you ????
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Response from Ursul
Thank you very much Sandrine for your positive feedback! We are delighted to count you among our loyal customers and hope to continue to meet your expectations quickly and efficiently. See you soon on Ursul! Best regards, The Ursul team."
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/12/2020
Meets my expectations. Very fast delivery. I highly recommend
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Response from Ursul
Thank you for your positive review of our site, Ursul. We are delighted that your order met your expectations and that delivery was quick. We also appreciate your recommendation and hope to see you soon on our site!
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Frederic F.
Rating: 5 out of 5
following a purchase from 11/12/2020
Great service, fast shipping... the gift was a huge hit!!!! Iguana bracelet
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Response from Ursul
Thank you very much Frederic for your positive review of our Ursul website! We are delighted that your order arrived quickly and that the gift made you happy. The iguana bracelet is indeed very much appreciated by our customers. We look forward to seeing you again on our site!
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Laura S.
Rating: 5 out of 5
following a purchase from 11/12/2020
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Response from Ursul
Hello Laura, thank you for your review of our Ursul website. We are delighted that you enjoyed your experience. We work hard to provide a quality experience for our users. Your feedback is very important to us and we hope to see you back on our site soon. Thank you again and have a nice day.
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Madame B.
Rating: 5 out of 5
following a purchase from 10/12/2020
Perfect service. Friendly, efficient, ... top notch!
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Response from Ursul
Thank you very much for your valuable feedback on our Ursul website. We are delighted that our services lived up to your expectations and that you appreciated our friendliness and efficiency. Your satisfaction is our priority, so we hope to see you soon on our site. Thank you again for your trust and your 5-star rating, it encourages us to maintain our high level of service."
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Olivier F.
Rating: 5 out of 5
following a purchase from 10/12/2020
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Sophie I.
Rating: 5 out of 5
following a purchase from 10/12/2020
Perfect Thank you
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Response from Ursul
Thank you, Sophie, for your positive review of our Ursul site. We are delighted to hear that our service is working well for you. We will continue to do our best to provide you with a pleasant and satisfying experience. Thank you again for your confidence!
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Céline L.
Rating: 5 out of 5
following a purchase from 09/12/2020
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Aurélie
Rating: 5 out of 5
following a purchase from 05/12/2020
Product delivered on time, fast and professional service. The bracelet is impeccably finished. It's even more beautiful than I imagined. Perfect for a Christmas gift. Very pleased!
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Response from Ursul
Thank you for your positive feedback Aurélie! We are delighted that you are satisfied with your order and hope that your Christmas gift will be appreciated. We attach great importance to the quality of our products and the speed of our service, thank you for your confidence in our company. We hope to see you soon!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/11/2020
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 28/11/2020
Super fast service but very disappointing product considering the selling price of 100 eurosFor information on the one hand I did not know that we could change the product after buying from youand on the other hand how to exchange? I do not see the return form indicated.For info my first name is Jean-Yves and not Jean-Marc.Thank you for your quick response.
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Response from Ursul
Jean-Yves, thank you for contacting us. We are sorry that the product does not meet your expectations. We will contact you to exchange the product.
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Lucas
Rating: 5 out of 5
following a purchase from 19/11/2020
Excellent products, competent customer service and more than satisfactory delivery times. I've owned a bracelet from the Spartan collection for 8 years now. I haven't noticed any wear but, to be honest, I only wear it occasionally as it deserves to be taken out for special events. But I never tire of it. Proof - I've just ordered a U'TURN bracelet for my wife, which was delivered outside France in less than 24 hours! No problems with online payment, immediate shipment with tracking and everything professionally packaged. I can only recommend it.
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Response from Ursul
Thank you for your glowing review of our Ursul site, Lucas. We are delighted that you appreciated our products, our customer service and our fast delivery. The fact that you have been a loyal customer for 8 years is the best proof of the quality of our products. We are delighted that you also chose to order a U'TURN bracelet for your wife and that you were satisfied with the delivery in less than 24 hours, even outside France. Thank you for your trust and recommendation. See you soon on Ursul!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/10/2020
beautiful ring that I gave to my partner. He approved :) I called the boutique for advice, the person was available and very friendly.
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Response from Ursul
Thank you very much for your positive review of our ring! We are delighted that you and your partner like it. We are also pleased that you appreciated our friendly and helpful customer service. We hope you continue to enjoy this ring for years to come. Thank you again for your confidence in us!
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Bertrand H.
Rating: 5 out of 5
following a purchase from 08/10/2020
The time between the order and receipt was ultra fast and there was nothing to say about the condition of the parcel... Very pretty jewelry, I hope it will make its effect
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Response from Ursul
Thank you Bertrand for your positive review of our Ursul website. We are delighted that you appreciated the speed of delivery and the condition of the parcel. We also hope that the jewel you have purchased will work and bring you complete satisfaction. Thank you again for your trust and don't hesitate to come back to us if you need other jewels. See you soon on Ursul!
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Caren M.
Rating: 5 out of 5
following a purchase from 07/10/2020
The article arrived very quickly, even more beautiful than the photo.
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Response from Ursul
Hello Caren, thank you very much for your glowing review of our Ursul site. We are delighted that your shopping experience was enjoyable and that you are satisfied with your purchase. We hope to see you soon for new orders. Thank you again for your trust and loyalty. We look forward to serving you again. Sincerely, The Ursul team.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/10/2020
Very nice products and impeccable delivery service (speed, follow-up). I highly recommend this brand to which I have been loyal for many years.
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Response from Ursul
Thank you for your loyalty! We're glad you like our products and services. Our team does its best to provide a quality experience for our customers. We hope to see you soon on our site. Thank you again for your confidence!
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Virginie S.
Rating: 5 out of 5
following a purchase from 21/09/2020
The design of this brand is great, the quality very good.
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Response from Ursul
Thank you very much for your positive review of our Ursul brand! We are delighted that you like the design and quality of our products. Don't hesitate to come back to our site to discover our new products. We hope to see you soon!
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Jean-francois C.
Rating: 5 out of 5
following a purchase from 20/09/2020
Original and high quality jewelry.quick and easy contact to repaint questions.many thanks!
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Response from Ursul
We're delighted to hear that you appreciate our original, high-quality jewelry. We are delighted to have been able to answer all your questions and we thank you for your confidence. We look forward to seeing you again on our Ursul website.
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Messen J.
Rating: 5 out of 5
following a purchase from 10/09/2020
Very nice bracelet and very fast and careful delivery.Ursul has a golden and very competent customer service that knows how to solve problems efficiently. He was able to convince me to give my bracelet a 5-star rating.
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Response from Ursul
Thank you Messen for your positive review of our Ursul website. We are delighted to hear that you enjoyed our products as well as our customer service. Your satisfaction is our priority and we will always do our best to solve our customers' problems. We hope to see you soon on our site for new purchases!
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 27/08/2020
Good order tracking, the site gives you confidence. Negative points: -Delivery is not offered like on most merchant sites-2 weeks delivery for an item in stock.
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Response from Ursul
Thank you for sharing your experience with us. We strive to provide quality order tracking and sincere customer service. However, we understand that free shipping is an important benefit and we work hard to offer fast delivery. We appreciate your feedback and do our best to improve the service.
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Marine R.
Rating: 5 out of 5
following a purchase from 18/08/2020
Very pretty bracelet and very attentive saleswoman. We'll see how well the color holds up over time :)
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Response from Ursul
Thank you very much for your positive feedback, Marine! We do our best to offer quality and durable products. We hope you enjoy your Ursul bracelet for a long time. Please do not hesitate to contact us if you have any questions or concerns. Thank you again for your confidence!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/08/2020
Very original items, very well made, quality leatherFast deliverySerious merchant site
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Response from Ursul
Thank you for your positive and detailed review! We are delighted that you appreciate the quality of our leather goods and the speed of our delivery service. We will continue to work hard to earn your trust and satisfaction. Thank you again for your support and see you soon on Ursul!
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Nadia V.
Rating: 5 out of 5
following a purchase from 11/08/2020
Quality telephone answering, optimal service and delivery within 3 days.
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Response from Ursul
Thank you very much for your positive feedback Nadia! We are delighted to hear that you appreciated our telephone answering service and the speed with which we received your products. We will do our utmost to maintain this quality of service in the future. Thank you again for your trust and support.
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Carol M.
Rating: 5 out of 5
following a purchase from 11/08/2020
I am very satisfied with my purchase from the Ursul boutique.the belt is very beautiful and conforms to the description given.this is the second time I have ordered from Ursul. The leather bracelets I ordered for Christmas were really beautiful. In short, I highly recommend this company and congratulate them on their professionalism.
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Response from Ursul
Thank you for your positive feedback on our Ursul store, we are delighted that you are satisfied with your purchase and our services. We strive to offer our customers a pleasant shopping experience and quality products. We hope to see you soon on our site!
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Yvan H.
Rating: 5 out of 5
following a purchase from 03/08/2020
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Response from Ursul
Thank you for your positive review, Yvan. We're delighted to hear you're enjoying our Ursul site. Please follow us to discover all the new products we have in store for you.
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Sophie H.
Rating: 5 out of 5
following a purchase from 30/07/2020
Even if I wasn't able to get the color of bracelet I wanted at the start, the welcome, attention and problem-solving were up to scratch.
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Response from Ursul
Thank you very much Sophie for your positive review on our Ursul website. We are sorry that you were not able to obtain the color of bracelet you wished, but we are happy to see that our team was able to welcome you with attention and solve the problems encountered. We look forward to satisfying you in the future.
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