Customer reviews of TSURU

9,6 /10

Based on 497 published reviews

Summary of reviews

Customers consistently praise the store for reliable delivery and prompt shipping, with many noting deliveries arrived quickly and in perfect condition. They highlight product quality and design, mentioning items like fabrics, cotton, zori, sandals, and fans as well-made and true to description, with good value for money. The experience is shaped by responsive service and helpful communication, along with careful packaging and accurate order fulfillment. Overall, customers express strong satisfaction and eagerness to buy again.

Reviews 1 and 2 stars

Reset filters

Dragan L.

Published on 07/10/2023 à 08h03 following a purchase from 26/09/2023

The parcel was not delivered to my letterbox. But to a relay point

Translated reviews

Response from TSURU Published on 18/01/2024

Hello,
Sorry for the late reply. We've checked but you had ticked the box for the relay point and not for home delivery. Have a nice day!

Acheteur Vérifié

Published on 12/03/2023 à 08h07 following a purchase from 06/03/2023

Translated reviews

Acheteur Vérifié

Published on 27/01/2023 à 16h06 following a purchase from 18/01/2023

Sorry bad handling. My vote is: 4 stars. Bravo

Translated reviews

Acheteur Vérifié

Published on 15/10/2022 à 08h22 following a purchase from 08/10/2022

The item purchased was not as described on the website. There was no mention that this fabric was embossed, which made it useless for my project. Even the colors are very different from what is shown in the picture. I was very disappointed, the fabric being quite expensive as well. I can't trust your descriptions anymore.

Translated reviews

Acheteur Vérifié

Published on 15/09/2022 à 07h34 following a purchase from 08/09/2022

very expensive for the quality and especially for the finish of the shoes. the glue exceeds all around on the tops of the soles not super pretty :( top

Translated reviews