Customer reviews of TSURU

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 494 published reviews
5 423 86% 4 58 12% 3 8 2% 2 3 1% 1 2 0%

Summary of reviews

The online store "TSURU" excels in delivering quality products that consistently meet or exceed expectations. Customers frequently highlight the impressive craftsmanship of items like zori and kimono, appreciating both their aesthetic appeal and functionality. Delivery services are noted for their speed and reliability, with many orders arriving promptly and in excellent condition, reinforcing a sense of efficiency and trustworthiness. Additionally, the customer service is commended for its responsiveness and helpfulness, ensuring that inquiries are addressed swiftly and effectively.

Reviews 2 and 5 stars

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R
Richard P.
Rating: 5 out of 5
following a purchase from 29/08/2024
Satisfied with the order, which is what I was looking for.
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Véronique T.
Rating: 5 out of 5
following a purchase from 29/08/2024
Perfect! Products as described and photographed and refined. Fast and accurate delivery
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Claudia J.
Rating: 5 out of 5
following a purchase from 17/08/2024
Everything was perfect. Fast delivery, very nice kimono, as I wanted in cotton, very well made and beautiful colors. I like it very much 😀
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F
Françoise L.
Rating: 5 out of 5
following a purchase from 14/08/2024
A fast delivery which is a pleasure, a quality product which should please.Thank you to your team.
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Loïc L.
Rating: 5 out of 5
following a purchase from 16/08/2024
Nice product. Good reception.
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Marie-Françoise S.
Rating: 5 out of 5
following a purchase from 09/08/2024
very well
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NICOLAS B.
Rating: 5 out of 5
following a purchase from 11/08/2024
Nickel
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Philippe V.
Rating: 5 out of 5
following a purchase from 06/08/2024
Very good site, fast and efficient, fast parcel delivery
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Elisabeth G.
Rating: 5 out of 5
following a purchase from 08/08/2024
Superb fabric, fast shipping, very well packaged
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Olivier G.
Rating: 5 out of 5
following a purchase from 06/08/2024
cool
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jeanpierre R.
Rating: 5 out of 5
following a purchase from 05/08/2024
Product conforms, on time, phone contact tb
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Guy A.
Rating: 5 out of 5
following a purchase from 12/07/2024
Good quality
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Francoise G.
Rating: 5 out of 5
following a purchase from 05/07/2024
The product is exactly what I expected in terms of quality and appearance.
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Olivier R.
Rating: 5 out of 5
following a purchase from 23/06/2024
Ordered on Sunday and received on Tuesday. Product conforms to my expectations
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Virginie L.
Rating: 5 out of 5
following a purchase from 09/06/2024
Very satisfied with my purchases. Quality products.
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Juan Roberto R.
Rating: 5 out of 5
following a purchase from 05/06/2024
The products received are as offered on the website.
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Gianpaolo B.
Rating: 5 out of 5
following a purchase from 27/05/2024
Item shipped quickly and arrived in perfect condition , with good service of BRT courier.
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CHRISTIAN P.
Rating: 5 out of 5
following a purchase from 26/05/2024
Fast shipping, good packaging. Perfect product
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Leif V.
Rating: 5 out of 5
following a purchase from 21/05/2024
The japanese zori sandals ordered are wonderful, and shipping was fast and safe, so highly recommended.
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Naltet Aymeric B.
Rating: 5 out of 5
following a purchase from 17/05/2024
Super
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Dominique Q.
Rating: 5 out of 5
following a purchase from 09/05/2024
Efficient transaction. The product received is as described and the delivery process is fast, with good communication. Would recommend.
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Sophie R.
Rating: 5 out of 5
following a purchase from 09/05/2024
Product Perfect Fast delivery
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DOMINIQUE E.
Rating: 5 out of 5
following a purchase from 07/05/2024
Very good buying experience!!! I recommend !!!
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R
Robert W.
Rating: 5 out of 5
following a purchase from 04/05/2024
Vraiment bien sur tous les plans!
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Tecnocasa massimo C.
Rating: 5 out of 5
following a purchase from 01/05/2024
Excellent product
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eric D.
Rating: 5 out of 5
following a purchase from 24/04/2024
Very good quality and very fast, bravo
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Mirca V.
Rating: 5 out of 5
following a purchase from 24/04/2024
They are very comfortable and beautiful
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Emilie D.
Rating: 5 out of 5
following a purchase from 19/04/2024
it's too beautiful, just as I'd imagined.
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Guillaume D.
Rating: 5 out of 5
following a purchase from 13/04/2024
Simple purchase and fast delivery. Too bad they didn't have everything I was looking for.
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Response from TSURU
Hello,
Thank you for your feedback! Don't hesitate to tell us what products you were looking for to improve our catalog and our offers.
J
Jannie G.
Rating: 5 out of 5
following a purchase from 11/04/2024
Quality and speed of delivery
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Mélissa R.
Rating: 5 out of 5
following a purchase from 14/03/2024
Order received very quickly. Well packaged, the order was as expected. Very nice products (cotton yukata), quality at a very acceptable price.
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angelo O.
Rating: 5 out of 5
following a purchase from 21/02/2024
comforme a la description
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Andre L.
Rating: 5 out of 5
following a purchase from 21/02/2024
Product conforms and fast delivery Thank you
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marie T.
Rating: 5 out of 5
following a purchase from 10/02/2024
Very good
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Isabelle F.
Rating: 5 out of 5
following a purchase from 06/02/2024
Great!
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Marie-Lise R.
Rating: 5 out of 5
following a purchase from 16/01/2024
Very good
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pierre yves L.
Rating: 5 out of 5
following a purchase from 06/01/2024
Happy, nothing more to say.
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Éric Gérard L.
Rating: 5 out of 5
following a purchase from 31/12/2023
Products as expected. Fast AND careful shipping ... I recommend this company! Eric from 86
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Isabelle L.
Rating: 5 out of 5
following a purchase from 27/12/2023
Beautiful products and fast delivery
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C
carine L.
Rating: 5 out of 5
following a purchase from 19/12/2023
Very nice, quality item. Delivery was very fast
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