Customer reviews of vehicules-anciens.fr

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 5 179 published reviews

Summary of reviews

The store consistently delivers fast, reliable service with rapid delivery times and smooth order processing, ensuring parts arrive promptly and as described. Customers highlight a wide selection of parts, competitive prices, and clear, professional communication from the team, contributing to a straightforward, well-supported purchasing experience. The ordering process is dependable and efficient, with accurate order fulfillment and strong tracking that keeps customers informed. Overall, the experience is marked by quick shipping, helpful assistance, and steady satisfaction across repeat purchases.

Reviews 1 and 2 stars

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Acheteur Vérifié
Rating: 1 out of 5
I have not received this one !! too bad
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Acheteur Vérifié
Rating: 2 out of 5
Mediocre quality turn signals.
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Response from vehicules-anciens.fr
Hello Sébastien, I hope you are doing well. Your order does not contain a turn signal ;-) I imagine you confused us with another brand :-) See you soon ;-)
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Acheteur Vérifié
Rating: 2 out of 5
I would prefer the 'never breaks down'
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Acheteur Vérifié
Rating: 2 out of 5
The product is very poorly painted. Numerous drips make the quality of the product very bad.
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Acheteur Vérifié
Rating: 1 out of 5
No comment on a sticker
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Acheteur Vérifié
Rating: 1 out of 5
It's not a product lol but information
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Acheteur Vérifié
Rating: 1 out of 5
Unfortunately not received in my package but it's not a big deal
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Acheteur Vérifié
Rating: 1 out of 5
Did not receive this magnificent pencil
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Acheteur Vérifié
Rating: 1 out of 5
Did not receive this magnificent sticker
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Acheteur Vérifié
Rating: 1 out of 5
Not received, missing in the package?
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Acheteur Vérifié
Rating: 2 out of 5
item not present in the package
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Acheteur Vérifié
Rating: 1 out of 5
I was supposed to receive it as a gift. It was missing at delivery. It's not a big deal
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Acheteur Vérifié
Rating: 1 out of 5
need a gas pump I didn't have a sticker in the delivery
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Acheteur Vérifié
Rating: 2 out of 5
The general shape is good, but the material is much too rigid, which forces modifications to the hatch settings and modifications to the seal at the stops, without being able to close it properly. You are considering improving this product and that is a good thing, as the original part was much more malleable (and perhaps also less durable, but oh well)
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Response from vehicules-anciens.fr
Jean Marc, indeed, this product is harder. It needs to be done. On my car, the trunk now closes perfectly and I can adjust it again ;-) I installed it last winter. Thank you for your feedback, Martin.
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Acheteur Vérifié
Rating: 1 out of 5
The ordered product still hasn't arrived 2 weeks after the order. 1 hour after the order, the product went from 'Available' to 'Out of stock', without further explanation since then.
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Response from vehicules-anciens.fr
We apologize. As soon as we realized our stock error, we sent you an email without a response from you, notifying you of the product's unavailability and offering you to wait or a refund. We immediately modified the stock. Please let us know.
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Acheteur Vérifié
Rating: 1 out of 5
I have not received my order
How do you want me to evaluate it
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Response from vehicules-anciens.fr
Roland, be patient, didn't you read that we were on vacation this week? It was indicated everywhere :-) We are back to work this Monday to resume normal operations. See you very soon :-)
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Acheteur Vérifié
Rating: 2 out of 5
Like the other handle, very average quality
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Response from vehicules-anciens.fr
There you go, it helps, that's what we write in the item description :-) thank you for this feedback!
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Acheteur Vérifié
Rating: 2 out of 5
Poor quality of these handles
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Response from vehicules-anciens.fr
There you go, it helps, that's what we write in the item description :-) thank you for this feedback!
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Acheteur Vérifié
Rating: 1 out of 5
I had to re-drill myself because the holes were 34mm. Thank you for the loss of time
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Response from vehicules-anciens.fr
You just had to call us, we would have apologized and sent the right parts. Our apologies for this small problem.
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Acheteur Vérifié
Rating: 1 out of 5
SAME AS FOR THE DOOR SEAL
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Response from vehicules-anciens.fr
Hello Éric, after calling you, you indicated that you wanted to detach it and that the seal was torn off. Indeed, this product, flexible, is not designed to be detached and reattached infinitely. Best regards, Martin.
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Acheteur Vérifié
Rating: 2 out of 5
VERY AVERAGE QUALITY................
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Response from vehicules-anciens.fr
Hello Éric, after calling you, you indicated that you wanted to detach it and that the seal was torn off. Indeed, this product, flexible, is not designed to be detached and reattached infinitely. Best regards, Martin.
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Acheteur Vérifié
Rating: 1 out of 5
BAD QUALITY ..............
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Response from vehicules-anciens.fr
Hello Éric, after calling you, you informed me that you tried to detach it and that the seal was torn off. Indeed, this product, flexible, is not designed to be detached and reattached infinitely. Best regards, Martin.
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Acheteur Vérifié
Rating: 1 out of 5
Order placed debited from my account with part indicated as in stock..surprise 4 days later order canceled because not where more parts available.
No anticipation of stock is a waste of time for me
thank you very much
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Response from vehicules-anciens.fr
Indeed, we are sorry, you were the victim of a bug. We tried to inform you without success. We therefore chose to refund you quickly. Fortunately, this is very rare. Our apologies for this mishap. This part has not been in stock for a while.
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Acheteur Vérifié
Rating: 1 out of 5
Out of stock even though the order was placed and debited. No stock management, thank you very much for the waste of time
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Response from vehicules-anciens.fr
We apologize for this bug, and no, we pay particular attention not to sell out-of-stock parts. We notified you quickly and refunded you promptly. Our apologies for this issue.
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Acheteur Vérifié
Rating: 2 out of 5
Bad copy of the Original equipment. I fear I may not have made a good deal.
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