Customer reviews of vehicules-anciens.fr

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/02/2019 à 21h12

fast delivery.
parts conforming to the order.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/02/2019 à 12h10

Small problem encountered for delivery... But everything else is very good

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/02/2019 à 11h19

The description is not correct. The floorboard is shorter, it stops more than 20cm before the central box.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/02/2019 à 06h54

Quality product and the right dimensions. However, it is a hard (solid) seal and not hollow like the original.

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Response from vehicules-anciens.fr

Hello Laurent, the original seal is not hollow! It is indeed solid :-) at your service!

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/02/2019 à 22h42

Just very disappointed by the size of the Pin-up Castrol sticker.. But if that's all.. You can feel a team of enthusiasts. It's beautiful.

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Response from vehicules-anciens.fr Published on 19/02/2019

Hello Vincent, Oh no, I will send you an email to make you forget about this sticker that you imagined to be bigger. But some of our customers have Renault 4s, which are smaller :-)

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/02/2019 à 17h31

Only small downside, a burnt bulb on the left side light...

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Response from vehicules-anciens.fr Published on 19/02/2019

Hello Seb, oops I will take care of it quickly, I will send you an email about this. Good reassembly

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Acheteur Vérifié

Rating: 4 out of 5

Published on 19/02/2019 à 21h24

N/A

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Acheteur Vérifié

Rating: 4 out of 5

Published on 19/02/2019 à 13h42

Good value for money. Left side parking bulb burnt out...

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Acheteur Vérifié

Rating: 4 out of 5

Published on 18/02/2019 à 18h41

N/A

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Acheteur Vérifié

Rating: 4 out of 5

Published on 17/02/2019 à 22h13

N/A

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Acheteur Vérifié

Rating: 4 out of 5

Published on 17/02/2019 à 14h47

Parts not quite compliant with the description (right lower ball joint does not fit well in its housing and stabilizer bar silent block not the same diameter as announced on the site). Otherwise, customer service is super good and super responsive.

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Response from vehicules-anciens.fr Published on 16/02/2019

Hello Julian, thank you for your feedback. I am sending you an email to know the problems encountered, because indeed no, our products are true to the description, we take the greatest care. We will look into all this. Have a nice Sunday.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 14/02/2019 à 13h41

The telephone reception is very good, we have a contact person very quickly and very friendly; we feel listened to and heard.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/02/2019 à 13h26

thank you for your responsiveness

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/02/2019 à 08h43

complete in mechanical parts, less in bodywork, more mechanical advice would be welcome. Keep up your updates, it's really good

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Acheteur Vérifié

Rating: 4 out of 5

Published on 06/02/2019 à 16h26

Nothing to complain about

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Acheteur Vérifié

Rating: 4 out of 5

Published on 05/02/2019 à 05h52

Good product, conforms to my expectations.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/02/2019 à 11h30

Hello. While I can understand a 50 euro delivery for an oversized item, I do not understand the euros requested for 2 rubber washers??

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Response from vehicules-anciens.fr Published on 02/02/2019

Hello, we advise you to make a list to manage your purchases, our Colissimo shipping costs to home being a flat rate of 5€, for any standard package from 1g to 30kg. See you soon, safe travels to you, Martin :-)

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Acheteur Vérifié

Rating: 4 out of 5

Published on 01/02/2019 à 10h10

Good, parts well packaged, conforming to the original.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/01/2019 à 21h23

Instructions or terms of use to attach to the product

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Acheteur Vérifié

Rating: 4 out of 5

Published on 22/01/2019 à 15h25

Very good responsiveness from the team. Too bad the shipments are not faster and that many parts are out of stock (but it remains a great site).

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/01/2019 à 14h19

Fast delivery. good value for money.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/01/2019 à 13h14

The acquisition of the 4L is recent and the bellows are one of the negative points of the control repair in progress 4L savane from 1989. Regards

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Acheteur Vérifié

Rating: 1 out of 5

Published on 21/01/2019 à 07h46

I had to re-drill myself because the holes were 34mm. Thank you for the loss of time

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Response from vehicules-anciens.fr

You just had to call us, we would have apologized and sent the right parts. Our apologies for this small problem.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 19/01/2019 à 15h17

very good fast delivery

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Acheteur Vérifié

Rating: 4 out of 5

Published on 17/01/2019 à 13h53

Very good

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Acheteur Vérifié

Rating: 4 out of 5

Published on 14/01/2019 à 12h34

Hello, you have quite a few parts, but many are out of stock and some have been for a long time.
The delivery is not extraordinary but better than your competitors.
And the person I spoke to on the customer service phone is very professional.

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Response from vehicules-anciens.fr Published on 13/01/2019

Hello Jeff, thank you for your comment. We are a small company that is growing and we have to make choices in investment. Others are registered to explain the assembly (e.g.: Estafette driveshaft, 4-way distributor 4L...) A phone call would have allowed us to explain or unblock an order on a part :-) See you soon, Martin.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/01/2019 à 21h58

Happy New Year to you all.
Regards

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Acheteur Vérifié

Rating: 4 out of 5

Published on 05/01/2019 à 14h28

Too bad the adjuster is not available with the sniffers
The lower tailgate seal is really not easy to install, as for reassembling the small clips, I haven't managed that yet
Colissimo works much less well than delivery to the pickup point, but that may depend on where you are
Customer service available, thank you.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 04/01/2019 à 13h23

not easy to reassemble if the hatch is not disassembled. Necessary to tap the corners. Couldn't manage to reassemble the stops; I will probably need to make some additional rasp strokes

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Acheteur Vérifié

Rating: 4 out of 5

Published on 30/12/2018 à 21h46

Nothing to report

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Acheteur Vérifié

Rating: 4 out of 5

Published on 29/12/2018 à 21h19

receipt of packages ok, everything is well packaged but no warning like SMS or email before receipt, just the unexpected surprise of the delivery person.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 24/12/2018 à 14h54

Difficult to do better, you are at the top, keep it up. I order with full confidence. Very reachable and pleasant for advice or others

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/12/2018 à 18h53

thank you

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Acheteur Vérifié

Rating: 4 out of 5

Published on 16/12/2018 à 14h21

order received quickly at the relay point

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Acheteur Vérifié

Rating: 4 out of 5

Published on 14/12/2018 à 12h34

Despite a few returned parts, all the others were of very good quality. Customer service is top-notch even when we put their nerves to the test ;) Average package

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/12/2018 à 13h55

Delivery too long.

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Response from vehicules-anciens.fr Published on 09/12/2018

Hello Christophe, We are sorry, but you indeed chose ECO delivery, which allows for more advantageous rates, but a delivery time of 5/6 working days (mentioned on the site). If it's urgent, next time, choose the carrier. At your service, best regards, Martin.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 05/12/2018 à 22h52

Goods conform to what I wanted but delivery was quite long

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Acheteur Vérifié

Rating: 4 out of 5

Published on 18/11/2018 à 14h39

Website by model very precise and very useful

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/11/2018 à 22h49

ORDER PROCESSING FAST, DELIVERY VERY FAST

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/11/2018 à 10h25

hello I am very disappointed with the water pump for the Estafette, however the parts for 4L are very good, I am starting a new 4L with a floor to change and everything else of course, so see you soon for a new order, safe travels in 4L

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