/10
★★★★☆
based on 63 published reviews
★★★★☆
based on 63 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
Received a prototype or some board with sandpaper caused damage and spots here and there. Definitely not a new board and customer service is not reachable since 2 weeks.
Vanessa H.
purchased on 21/10/2024
1/5
★☆☆☆☆
Payment yes! Board no! Customer service doesn’t respond.
Eyal B.
purchased on 21/10/2024
1/5
★☆☆☆☆
The board they sent me has defective future type boxes, they come as bigger, never seen before. I have tried with different types of fins and all of them dance and it is impossible to tighten them. It is a very serious defect that they send you the board with such an important defect. I have been trying to contact them via email and chat since Monday and they don't give me any solution, they don't even answer me. The truth is that I don't know how this will end but so far it's been a nightmare buying a Venon board. I hope they give an answer and solve all this.
Ivan C.
purchased on 20/10/2024
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1/5
★☆☆☆☆
Board with derivative housing too big! Board unusable
Xabi E.
purchased on 13/09/2024
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1/5
★☆☆☆☆
The site advertises delivery between 2 and 4 working days, but I received my order more than a week later... ordered on a Saturday, delivered on Tuesday of the following week. Too bad I wasn't there...
Remy D.
purchased on 23/03/2024
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1/5
★☆☆☆☆
Extremely disappointed by this order and the delivery process: No information received concerning the delivery date and therefore no possibility of planning the delivery during the period of presence at home; Receipt of the board with a deliveryman in a hurry to drop off the parcel; Subsequent finding of damage to the surfboard at the Nose because there was a polystyrene film which hid the defect... Non-existent customer service, with a long delay before getting any feedback on the dispute, and the damage to the board not taken care of! No customer contact, everything done by e-mail... In short: a company that is not at all focused on its customers and their considerations!
Jean Baptiste B.
purchased on 31/01/2024
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1/5
★☆☆☆☆
Warning, severe quality issues: low-grade china finboxes used! (boxes are too wide; screws don't work properly). This is a true and objective rating which I can prove. I contacted Venon to find a solution and will adjust the rating when I have a clarification on this issue.
Rainer G.
purchased on 24/11/2023
1/5
★☆☆☆☆
Board arrived damaged, email sent with photos, no reply. Board seems fragile.
Pierre D.
purchased on 06/11/2023
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1/5
★☆☆☆☆
Poor quality board, Studio model. Color not finished... new but already yellowed...
Pascal B.
purchased on 30/10/2023
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1/5
★☆☆☆☆
Zero quality, to be avoided
Tom B.
purchased on 10/09/2023
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