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M
Rating: 1 out of 5
The article is not up to what I expected. I asked for a return 8 days ago and customer service is not responding to me. This is not serious
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Customer reviews of Vent de Bohème
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 76 published reviews
Summary of reviews
Vent de Bohème consistently delivers on quality and aesthetics, with customers citing careful construction, beautiful colors, and fabrics that match descriptions. Delivery is repeatedly described as fast and reliable, with items arriving as expected or on time, and packaging that keeps items safe during transit. Customer service is highlighted as responsive and accommodating, supporting a smooth order experience and prompt assistance. Overall, shoppers praise the vivid designs, reliable shipments, and the enjoyable, positive shopping experience.
Reviews 1 and 2 stars
Reset filtersV
Rating: 2 out of 5
I am quite disappointed with the quality of the finishes of the 2 fans purchased. Also, the packaging leaves much to be desired for the price, wrapped in kraft paper. Disappointed, even more so, that I had bought a fan of your brand in a store in Montpellier 6 years ago, in a nice cardboard case with your brand name. The price was of course lower but the quality much better.
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Response from Vent de Bohème
Hello Valérie,
Thank you for taking the time to share your opinion. We are
Thank you for taking the time to share your opinion. We are
C
Rating: 1 out of 5
I made a return request, still not processed...
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H
Rating: 1 out of 5
One of the ordered items arrived with a defect and it took several months to manage to replace the product
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Response from Vent de Bohème
Hello Hélène,
Thank you for your feedback. We are sincerely sorry to hear that one of your items was defective and that the replacement process was long. We have reorganized our customer service at the beginning of 2026 to handle special cases like this one more quickly. Please do not hesitate to contact us directly for any future assistance, we are here to help you.
Best regards,
The Vent de Bohème team
Thank you for your feedback. We are sincerely sorry to hear that one of your items was defective and that the replacement process was long. We have reorganized our customer service at the beginning of 2026 to handle special cases like this one more quickly. Please do not hesitate to contact us directly for any future assistance, we are here to help you.
Best regards,
The Vent de Bohème team