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M
Rating: 1 out of 5
The article is not up to what I expected. I asked for a return 8 days ago and customer service is not responding to me. This is not serious
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Customer reviews of Vent de Bohème
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 76 published reviews
Summary of reviews
Vent de Bohème consistently delivers on quality and aesthetics, with customers citing careful construction, beautiful colors, and fabrics that match descriptions. Delivery is repeatedly described as fast and reliable, with items arriving as expected or on time, and packaging that keeps items safe during transit. Customer service is highlighted as responsive and accommodating, supporting a smooth order experience and prompt assistance. Overall, shoppers praise the vivid designs, reliable shipments, and the enjoyable, positive shopping experience.
Reviews 1, 2 and 3 stars
Reset filtersC
Rating: 3 out of 5
The fan is pretty. But for the price, I thought the wood would be varnished. It will get dirty quickly if I don't varnish it myself.
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Response from Vent de Bohème
Hello Carole,
Thank you for taking the time to share your feedback. We are glad that you like the fan and take note of your comment regarding the wood finish. We have never received negative feedback on this point; it does not get dirty easily and you can clean it safely with a damp cloth.
Best regards,
The Vent de Bohème team
Thank you for taking the time to share your feedback. We are glad that you like the fan and take note of your comment regarding the wood finish. We have never received negative feedback on this point; it does not get dirty easily and you can clean it safely with a damp cloth.
Best regards,
The Vent de Bohème team
C
Rating: 3 out of 5
Regarding the products, nothing to complain about. However, the site announces a shipment within 48 hours. After my order, I received an email informing me of a delay of about 10 days. Then, after the deadline passed, I followed up by email twice without ever receiving a response. In the end, I placed my order on 9/05 and received it on 29/05 (it was a birthday gift for 24/05!) Too bad.....
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Response from Vent de Bohème
Dear Catherine,
Thank you for your feedback and we are delighted that you liked our products. We sincerely apologize for the inconveniences encountered during the shipping of your order and the lack of communication regarding this. This is an exceptional situation related to a temporary stock shortage and a failure on the part of the carrier. Please be assured that we take your comments into account in order to improve our service in the future.
Thank you for your feedback and we are delighted that you liked our products. We sincerely apologize for the inconveniences encountered during the shipping of your order and the lack of communication regarding this. This is an exceptional situation related to a temporary stock shortage and a failure on the part of the carrier. Please be assured that we take your comments into account in order to improve our service in the future.
V
Rating: 2 out of 5
I am quite disappointed with the quality of the finishes of the 2 fans purchased. Also, the packaging leaves much to be desired for the price, wrapped in kraft paper. Disappointed, even more so, that I had bought a fan of your brand in a store in Montpellier 6 years ago, in a nice cardboard case with your brand name. The price was of course lower but the quality much better.
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Response from Vent de Bohème
Hello Valérie,
Thank you for taking the time to share your opinion. We are
Thank you for taking the time to share your opinion. We are
V
Rating: 3 out of 5
I found that the preparation and delivery time of my order was relatively long.
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Response from Vent de Bohème
Dear Valérie,
Thank you for taking the time to share your feedback. We are sorry to hear that the preparation and delivery time of your order did not fully meet your expectations. We had a stock shortage for a few days on one of your ordered products, this situation has been resolved. Thank you for your patience.
Best regards,
The Vent de Bohème team
Thank you for taking the time to share your feedback. We are sorry to hear that the preparation and delivery time of your order did not fully meet your expectations. We had a stock shortage for a few days on one of your ordered products, this situation has been resolved. Thank you for your patience.
Best regards,
The Vent de Bohème team
C
Rating: 1 out of 5
I made a return request, still not processed...
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H
Rating: 1 out of 5
One of the ordered items arrived with a defect and it took several months to manage to replace the product
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Response from Vent de Bohème
Hello Hélène,
Thank you for your feedback. We are sincerely sorry to hear that one of your items was defective and that the replacement process was long. We have reorganized our customer service at the beginning of 2026 to handle special cases like this one more quickly. Please do not hesitate to contact us directly for any future assistance, we are here to help you.
Best regards,
The Vent de Bohème team
Thank you for your feedback. We are sincerely sorry to hear that one of your items was defective and that the replacement process was long. We have reorganized our customer service at the beginning of 2026 to handle special cases like this one more quickly. Please do not hesitate to contact us directly for any future assistance, we are here to help you.
Best regards,
The Vent de Bohème team