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Rating: 1 out of 5
Hello Quite disappointed because the bags were open and very dry ... hoping that the glasses will succeed in developing properly. Au plaisir
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Customer reviews of Vers la Terre
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 1 674 published reviews
Reviews 1 and 4 stars
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Simple assembly
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problem of freshness at the time of the delivery , the product was replaced , thank you
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Rating: 4 out of 5
I received the complete order and was able to install the composter as proposed. I can't really see the first results, so I'm waiting until the end of February to have a more complete evaluation of the system. It's a shame, though, that the composter can't go on the balcony and has to stay inside the house. All the best.
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Rating: 4 out of 5
This is a serious company. The products are of good quality. I would have liked to have received an explanatory booklet. I didn't receive a message about the training course despite my registration. It's a pity, because you need the information before setting up the vermicomposter.
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Rating: 4 out of 5
the quality of the products is top-notch!
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Lid arrived broken. Compensated by a credit note
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Rating: 4 out of 5
bonjour j'ai du mal a dddemarrer je croyais qu'ils sont tous mort et pis j'ai vu remuer un peu je garde espoir que ca fonctionne
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Rating: 4 out of 5
Correct and timely delivery
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Rating: 4 out of 5
Worm quality
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Rating: 1 out of 5
I received a 30 euro package with no visible worms????
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Rating: 4 out of 5
Order cancelled due to unforeseen delivery delay. Very good commercial treatment by the team.
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Most of the worms arrived dead I'm very angry
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Rating: 4 out of 5
Friendly team, but not very responsive for tracking the package, no info on its arrival at the parcel point, I waited in vain!
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Rating: 4 out of 5
Good, looks like a good quality vermicomposter, easy to assemble. I would have liked the instructions to specify that the worms are a bit disturbed after transport etc., and that they then tend to flee from the composter at night... I found dried worms all over the floor...! I wanted to convince my partner that worm composters were great, and that no, of course there wouldn't be worms all over the garage, ....Hem. Suffice to say, he looked at me sideways ^^'. Fortunately, after two or three days, the little runaways got used to their new home and stopped sneaking around. Phew!
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Rating: 4 out of 5
Delays a bit long ? Shipping box damaged. Contents in order.
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Rating: 4 out of 5
For now, I've prepared my bin and I'll see what happens to my compost. I'll come back to you if I have any problems.
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Rating: 4 out of 5
complete satisfaction
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Rating: 4 out of 5
Very good: order tracking and adherence to deadlines Needs improvement: unjustified price
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Rating: 4 out of 5
The packaging was perfect; I had a question during assembly, and the person I spoke to on the phone was very friendly and efficient. Could do better: - warn me of the weight of the package. I didn't realize it, and went to my parcel collection point, a 10-minute walk away, as usual, only to realize that I couldn't carry the parcel that far, go home and come back by car. - I placed my order during the day on Sunday. Early Tuesday morning, I sent an e-mail asking to cancel an accessory. Late Tuesday afternoon, they told me that my order had been prepared and shipped (with the item I no longer wanted, with no particular excuse). Perhaps wrongly, but it gave me the impression that they had rushed to prepare the order so as not to have to take the cancellation into account.
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Rating: 4 out of 5
packaging consistent with the size of the order (no loss of space) but rather long lead time
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Rating: 4 out of 5
Delivery not received at home and not on the day announced but the day before. However, someone was present on the day of delivery -> the deliveryman could have called Ok: Delivery received quickly - fragile products very well packed. - I had to pick up my parcel at the relay point (well organized + luckily it was a light parcel).
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Improve site ergonomics and advice pages
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Account suspended
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