Customer reviews of Vers la Terre

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 1 674 published reviews
5 1 381 82% 4 179 11% 3 57 3% 2 23 1% 1 34 2%

Reviews 1 and 4 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/11/2020
The first delivery was not on time, it arrived later. The package didn't look damaged, but one item inside was cracked. However, customer service sent me back the damaged item immediately. Thanks again.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/10/2020
Very good service. Quality products. Customer service very attentive and responsive, even during this 2nd confinement. The delivery men had damaged one of the vermicompost bins. It was quickly replaced by verslaterre. Highly recommend.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/10/2020
Order received without difficulty. The composter is as shown on the website.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/10/2020
More than satisfactory quantity of glasses! Litter quality correct. The only downside was the bits of aluminum found inside...
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Response from Vers la Terre
Yes, unfortunately this can happen, as we use insulation in our palloxes to protect them from the cold, and there's a side coating of aluminum.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/10/2020
Delivered to the wrong place, but customer service reacted very quickly: my worms arrived quickly and in good health!
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Response from Vers la Terre
Sorry again for the bad delivery, but everything turned out fine :)
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/10/2020
a tiny piece of broken lid: no problem, I glued it back on...
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Response from Vers la Terre
Damn! Don't hesitate to contact Customer Service if it doesn't hold.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/10/2020
Maybe a bit expensive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2018
Just leafing through it for now to get some ideas. Well done and presented.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/07/2018
Much too expensive. Too bad it makes a magnifying glass, which deforms the shape. Otherwise, the complete kit is perfect and practical for getting started.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/05/2018
I didn't receive the product, so I can't evaluate it.
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M
M. C.
Rating: 4 out of 5
following a purchase from 18/01/2018
Interesting as part of a promotion (price a little high otherwise), currently being tested.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/12/2017
It wasn't delivered on time, so I cancelled the order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2017
Not tested yet. I remain confident
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