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Rating: 4 out of 5
Customer reviews of Vers la Terre
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 1 674 published reviews
Reviews 2 and 4 stars
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
I received the complete order and was able to install the composter as proposed. I can't really see the first results, so I'm waiting until the end of February to have a more complete evaluation of the system. It's a shame, though, that the composter can't go on the balcony and has to stay inside the house. All the best.
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Rating: 4 out of 5
This is a serious company. The products are of good quality. I would have liked to have received an explanatory booklet. I didn't receive a message about the training course despite my registration. It's a pity, because you need the information before setting up the vermicomposter.
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Rating: 4 out of 5
the quality of the products is top-notch!
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Rating: 4 out of 5
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Rating: 4 out of 5
Lid arrived broken. Compensated by a credit note
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Rating: 4 out of 5
bonjour j'ai du mal a dddemarrer je croyais qu'ils sont tous mort et pis j'ai vu remuer un peu je garde espoir que ca fonctionne
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Rating: 4 out of 5
Correct and timely delivery
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Rating: 2 out of 5
Set the right glass weight
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Rating: 2 out of 5
No response from an active member
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Rating: 2 out of 5
500g of worms mailed to you on Tuesday and no news from either you or the carrier until Saturday, when I was reminded that I had a parcel to pick up, but no one had warned me, and I later learned (following a late update of the information on my account) that the parcel had arrived at its destination on Wednesday (the day after it was sent). The bottom line: I've almost no live worms left?
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Rating: 4 out of 5
Worm quality
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Rating: 4 out of 5
Order cancelled due to unforeseen delivery delay. Very good commercial treatment by the team.
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Rating: 4 out of 5
Friendly team, but not very responsive for tracking the package, no info on its arrival at the parcel point, I waited in vain!
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Rating: 4 out of 5
Good, looks like a good quality vermicomposter, easy to assemble. I would have liked the instructions to specify that the worms are a bit disturbed after transport etc., and that they then tend to flee from the composter at night... I found dried worms all over the floor...! I wanted to convince my partner that worm composters were great, and that no, of course there wouldn't be worms all over the garage, ....Hem. Suffice to say, he looked at me sideways ^^'. Fortunately, after two or three days, the little runaways got used to their new home and stopped sneaking around. Phew!
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Rating: 4 out of 5
Delays a bit long ? Shipping box damaged. Contents in order.
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Rating: 4 out of 5
For now, I've prepared my bin and I'll see what happens to my compost. I'll come back to you if I have any problems.
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Rating: 4 out of 5
complete satisfaction
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Rating: 4 out of 5
Very good: order tracking and adherence to deadlines Needs improvement: unjustified price
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Rating: 2 out of 5
Hello I ordered worms in early November, I sent you an email to have news on my order to date no response
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Rating: 4 out of 5
The packaging was perfect; I had a question during assembly, and the person I spoke to on the phone was very friendly and efficient. Could do better: - warn me of the weight of the package. I didn't realize it, and went to my parcel collection point, a 10-minute walk away, as usual, only to realize that I couldn't carry the parcel that far, go home and come back by car. - I placed my order during the day on Sunday. Early Tuesday morning, I sent an e-mail asking to cancel an accessory. Late Tuesday afternoon, they told me that my order had been prepared and shipped (with the item I no longer wanted, with no particular excuse). Perhaps wrongly, but it gave me the impression that they had rushed to prepare the order so as not to have to take the cancellation into account.
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Rating: 4 out of 5
packaging consistent with the size of the order (no loss of space) but rather long lead time
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Rating: 4 out of 5
Delivery not received at home and not on the day announced but the day before. However, someone was present on the day of delivery -> the deliveryman could have called Ok: Delivery received quickly - fragile products very well packed. - I had to pick up my parcel at the relay point (well organized + luckily it was a light parcel).
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Rating: 2 out of 5
Lid received broken sent mail on their site and no response to date .too bad otherwise well designed item . I had ordered mats that were added to the inside of the impostor earthworm, I guess that's why the lid broke inside.
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Rating: 4 out of 5
Improve site ergonomics and advice pages
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Rating: 4 out of 5
the shipment was perfect but I received no instructions on how to keep these worms healthy. For the moment, I'm using all the kitchen waste and dead leaves, stirring the whole thing up from time to time.
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Rating: 2 out of 5
Compared with the last orders, the delivery contained very few worms, but mostly tiny ones. The last orders had large green ones and small ones. It was a mixture. This time it was all tiny worms, so small I thought there weren't any. But when I put on my glasses I saw a few. Really disappointed with this order.
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Rating: 4 out of 5
Excellent concept, a lot of things well thought out, it's been 4 years since we adopted our vermicompost (thanks to the Mairie de Paris which provides them) and we're delighted with it! It's in the cellar next to our bicycles because there's no room in the kitchen, and we go downstairs to make the contributions as soon as we need to move, it's easy! The reduction in the volume of our household waste garbage can is impressive, and our plants and those of our neighbors love the fertilizer - it's great! The only downside is that leaks in the neighboring pipes have introduced butterfly flies into the cellars, which have found the compost and multiplied! The only alternative we came up with, after many attempts at cleaning, was to empty the bins completely, create a frame/box out of winter fleece to isolate the compost from the flies while letting it breathe, and re-install the worms! No more worries since, everything's running smoothly!
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Rating: 4 out of 5
quality products Always compliant and respectful of nature.
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