Order placed in the first half of April and no news since. Had to jump through hoops to be told they were waiting for a delivery but no further info since .... If customer follow-up improves, I'll change my opinion, but for the moment I think it's generous ... It's understandable if the seller takes the trouble to warn of delays ... But here nothing at all with no delivery date to boot ... Non-existent customer follow-up...
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Rating: 5 out of 5
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Responsiveness and product quality Commitment and ethics The best thing you can do: keep up the good work and never give up My wholehearted support
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Rating: 2 out of 5
Hello , I received my order on time , logistically it went well but in my 2 bags of 500 grams , there were maximum 50 earthworms , frankly I bought 2 bags of shavings . A commercial gesture was to be made, but I have not been contacted, nothing. Without repair, I'll look for earthworms in Bourges, which I hear is very good. It's not too late, I'm waiting to be contacted. Yours sincerely Philippe et Corinne Houdré, 44 rue des prés-bas 45110 Châteauneuf Sur Loire. Tel: 0619353838 / 0238589927.
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Rating: 5 out of 5
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Rating: 2 out of 5
I ordered 250g of composting earthworms from their website. I received a total of 6 earthworms, which I find quite expensive for the price... I asked for a commercial gesture but got no answer. I suspected that I wasn't going to receive the 250g, but to receive 6 ... I give it 2 stars, because the delivery was still quick.
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Rating: 5 out of 5
I'm still delighted with my composter, which I've now had for over 10 years and which still works great. I love worms, I love the way they work, their products and their availability. My compost model is no longer made, so I'm even more attached to it. Everyone should have a worm compost...and there's one thing I still can't understand: some people's disgust with earthworms....they just don't get it.....
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Rating: 5 out of 5
Good products, fair prices and fast delivery.
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Well-designed parcel sent on time And the fertilizers are very effective Perfect!
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Fast, compliant delivery, no problems at all
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Perfect, reliable site and fast delivery
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Very fast delivery
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I like the completely recyclable packaging you use in your shipments, and the delivery of the package of worms was quick...
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Rating: 5 out of 5
I've been looking for a worm compost bin to put on our terrace, and now I've got one with the City Worms! Quick delivery, easy assembly with instructions. The earthworms tried to escape a little at first, but the situation has now stabilized. Now we just have to wait for them to do their job!
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Good experience and impeccable customer service.
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Super worms
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Rating: 5 out of 5
Very user-friendly site. Clear, authentic product presentation. Very useful demo and/or explanatory videos. Thank you for your confidence in me????
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Rating: 5 out of 5
Good reactivity after a reminder by phone for the delivery which was delayed. Report out-of-stock products on the site. Promptly notify customers of any supply difficulties.
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Rating: 5 out of 5
I particularly appreciated the training on the vermicomposter, which is offered free of charge with the purchase of worms. What's more, it's reassuring to know that you can contact the trainer again if you have any questions. Thank you very much for this initiative.
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Satisfied with my purchases and the site!
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Rating: 5 out of 5
I think your products are effective. In principle, they are organic.
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Rating: 5 out of 5
The easy installation and use of a worm composter via the instructions. The site's availability to answer any questions. The speed with which orders are placed.
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Rating: 5 out of 5
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Clean and careful delivery and very good instructions for a beginner like me very reasonable price but 500 grs of worms I find that very fair thank you
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