★★★★★
based on 1666 reviews published
Latest customer reviews
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PERFECT
Excellent worm composting training, efficient and pleasant instructor, very educational.
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I discovered vermicomposting by chance. The site is really full of valuable advice. The delivery went well and the installation was perfect. Now I just have to wait for the results...
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Everything is perfect
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8-day delay between worm order and receipt, which may have resulted in the low number of worms received. Ordered 250 g of worms. I didn't weigh them, but very few were counted.
By our no information about order processing. No parcel tracking. I had to call again to be kept informed. I also asked for a training video on how to start up the vermicomposter and was told there was none. This smacks of "training" to sell products rather than to inform customers. Processing this order does not commit me to returning to the site. It's up to you
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Order placed in the first half of April and no news since. Had to jump through hoops to be told they were waiting for a delivery but no further info since .... If customer follow-up improves, I'll change my opinion, but for the moment I think it's generous ... It's understandable if the seller takes the trouble to warn of delays ... But here nothing at all with no delivery date to boot ... Non-existent customer follow-up...
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They're out of stock on their flagship product, the City Worms worm composter. In itself, this isn't a problem. It would just be nice to warn the customer who, after a month, is fed up and picks up the phone. The explanation is given, no worries for me, but it's a shame not to know how to warn.
Responsiveness and product quality Commitment and ethics The best thing you can do: keep up the good work and never give up My wholehearted support
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