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★★★★★
based on 1674 reviews published
Latest positive customer reviews
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Sound advice. Friendly, relaxed exchanges
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Very professional delivery
Fast and efficient shipping. Friendly customer service. My only criticism is that they should make the tracking number directly visible in the orders placed.
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Special mention to Océane (for the video training) and her mother (seen this morning), always on hand to answer questions
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Quality of exchanges, products, everything was perfect. Thank you
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The secure packaging, the speed, the advice on the site, the earthworms which seem very friendly (and greedy!!).
Deadlines met and very good after-sales service on the phone.
Order confirmed and fast.
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I appreciated the rapid registration of my order, its perfectly secure payment, and the almost immediate receipt of my invoice by e-mail. These 3 elements confirmed to me that I would receive my order and that you are a serious site. Nevertheless, I deplore not having received any link to the tracking/tracing of my order, and for 3 or 4 days I remained in a state of perplexity/expectation. Then, unbeknownst to me, someone rang my doorbell to deliver my parcel. If my parcel was delivered to me without warning (tracking/tracing) in a very correct and acceptable timeframe on your part, what would have happened to this parcel if I hadn't been at home to receive it? All's well that ends well, I'll certainly recommend your site to others, but please try to provide us with a follow-up/trace of our orders, if only to inform us of a delivery date and time, which was lacking in my case. Best regards.
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Lack of worms and a non-functional wheel
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Delivery + Easy worm bin assembly
Fast delivery, professional driver who calls to hand over the parcel.