Reviews Vers la Terre

Special mention to Océane (for the video training) and her mother (seen this morning), always on hand to answer questions

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Quality of exchanges, products, everything was perfect. Thank you

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The secure packaging, the speed, the advice on the site, the earthworms which seem very friendly (and greedy!!).

Deadlines met and very good after-sales service on the phone.

Order confirmed and fast.

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I appreciated the rapid registration of my order, its perfectly secure payment, and the almost immediate receipt of my invoice by e-mail. These 3 elements confirmed to me that I would receive my order and that you are a serious site. Nevertheless, I deplore not having received any link to the tracking/tracing of my order, and for 3 or 4 days I remained in a state of perplexity/expectation. Then, unbeknownst to me, someone rang my doorbell to deliver my parcel. If my parcel was delivered to me without warning (tracking/tracing) in a very correct and acceptable timeframe on your part, what would have happened to this parcel if I hadn't been at home to receive it? All's well that ends well, I'll certainly recommend your site to others, but please try to provide us with a follow-up/trace of our orders, if only to inform us of a delivery date and time, which was lacking in my case. Best regards.

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Lack of worms and a non-functional wheel

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Delivery + Easy worm bin assembly

Fast delivery, professional driver who calls to hand over the parcel.

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Fast response and reactivity in delivery

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A little long at the beginning, there were not enough details on how to get started. I had to put too much waste in at the beginning, 250g a day was too much. I stopped for a week and now it seems better.

Fast delivery and very good quality products.

Very fast delivery, practical, good quality and beautiful vermicomposter. What more could you ask for?

Perfect

Just what I expected, the product is great!

Top-notch soap, fast and efficient communication; only the delivery was a bit tricky.