/10
★★★★★
based on 1571 reviews published
★★★★★
based on 1571 reviews published
Latest customer reviews
5
/5
★★★★★
Maybe more trays
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4
/5
★★★★☆
Thank you for the fast delivery.
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5
/5
★★★★★
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5
/5
★★★★★
-
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5
/5
★★★★★
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5
/5
★★★★★
Welcome, service, deadlines, everything went very well.
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1
/5
★☆☆☆☆
Notified in the morning for delivery by DPD in the afternoon. How to get organized when you're not around. Lacks a detailed guide to setting up the worm café lombri-composter.
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Answer from Vers la Terre
Hello, you can find your downloadable user guide on your vermicomposter's page, but I'll also send it to you by e-mail. It's a pity you didn't tell us before your worms left, we could have included it... As for the delivery, it's true that the time was a bit tight, I'm sorry about that, but fortunately my colleague Lucile sent you an e-mail to let you know that the parcel had left. Fanny for Vers La Terre after-sales service
5
/5
★★★★★
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5
/5
★★★★★
-
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5
/5
★★★★★
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5
/5
★★★★★
The vermicomposter is perfect, well designed, the wheels work well, and the bottom shelf is very practical. A little more detail on the process after start-up would have been welcome (do you have to moisten the compost, stir it, etc.).
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Answer from Vers la Terre
Hello, thank you for your feedback! Don't forget that we also offer a free video to answer all your questions. Fanny for Vers La Terre
5
/5
★★★★★
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5
/5
★★★★★
-
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5
/5
★★★★★
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5
/5
★★★★★
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5
/5
★★★★★
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5
/5
★★★★★
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5
/5
★★★★★
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5
/5
★★★★★
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5
/5
★★★★★
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5
/5
★★★★★
In addition to the impeccable delivery of my "worm kit", the video training was really useful. I particularly appreciated Océane's personalized follow-up when I had a scare with my vermicomposter. A real plus service!
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Answer from Vers la Terre
Hello, thank you very much for your feedback, which I'll be sure to pass on to Océane! 🙂 Fanny for Vers La Terre Customer Service
5
/5
★★★★★
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5
/5
★★★★★
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5
/5
★★★★★
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5
/5
★★★★★
The vermicomposting training is great, thanks Océane. Perhaps a small beginner's booklet to be supplied with the vermicomposter would be nice. With the basic methodology, what not to do, diagnoses and remedies ... in the form of small summaries. A small booklet is quicker to consult than a website...especially for old people or those who are averse to the net. Thanks for everything.
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5
/5
★★★★★
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5
/5
★★★★★
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5
/5
★★★★★
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5
/5
★★★★★
Océane is a great teacher and answered all our questions. I received all the documents. A big THANK YOU.
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5
/5
★★★★★
Fast delivery, in good condition
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