★★★★★
based on 1666 reviews published
Latest customer reviews
Very satisfied with the products. Fast delivery. Would recommend.
I already have a trained City. This one is for my grandson.
The worms are a bit small
Delivery problem solved after contacting customer service
Very good service
The delivery of my order was delayed by a week. I don't know if the worm package was replaced or not in the meantime, but there weren't many live worms when the package arrived.
Very good for the mats! On the other hand, although the tote bag is really fun, I hadn't asked for one. We're overwhelmed by all the tote bags out there, when the whole point is to stop having too many bags 😉 Since you're offering it, why not ask your customers to take it or not 🙂
Very attentive when contacted by phone for practical questions. Procedure sent within a quarter of an hour.
Everything went very smoothly, from ordering on the website to receiving my Combi planter. It's easy to assemble and seems quite sturdy. Customer service, whom I contacted about an oversight in my order, is very pleasant and accommodating. You can go with confidence, they're top notch!
Very good and very responsive!
No problem with delivery. The item was received in used condition, but customer service was quick to respond.
Everything is perfect
The order took a little while to be shipped. It left 1 week after ordering. No tracking available. I contacted customer service, but the response was a bit cold. Once shipped, delivery was very fast and I'm very satisfied. A touch of humor: Please note that the worms are not delivered dressed as on the site, hence the expression "Naked as a worm for sure";-
Very pleased with the vermicomposter. liked the choice of color. the wheels are handy in an apartment. the height is good. i recommend it.
Very good! Package in perfect condition and the worms were well chilled!
Quick and easy delivery. thank you!
Receiving my parcel was a bit problematic because I received an e-mail informing me that my order had been sent, whereas it left 8 days later, and then the package was in Corsica even though I live in Toulouse, but when I called I was very kindly informed and the problem was solved.
Correct delivery
PERFECT!!!
A little disappointed because we didn't get a message from the carrier to let us know about the delivery to the relay and the package had arrived 4 days ago! The carrier should have sent us a message.
Top
Never any shipping info after one month still nothing received It's disappointing
Fast, reliable, good product
Arrived on time. Thank you so much!
After having been trained in vermicomposting by Thierry, I have been able to experiment with the CityWorms for a few weeks now, which I received 2 days after my order: everyone is doing wonderfully!
Delivery a bit complicated with delays and the stress of knowing if the worms would be alive, but everything turned out fine. Fortunately, the kit arrived whole and in good condition. As for the kit itself, the explanatory sheet is correct but not very detailed.
Very good.
Correct order and delivery
Quality products, fast delivery and excellent response to questions.
The price seemed expensive.
Thank you
Order in conformity
Satisfactory discovery
Because of the heat, the greens had died. The Vers La Terre company sent me some, on a simple e-mail request. With many others, it would have been a struggle.
I can't wait for the earthworms to do their job. All is well.
It's very interesting to know how the earthworms are prepared for shipment, and it's really fun to follow their progress over the previous week.
Open and attentive customer service, thank you!
Simply perfect
Ras
The website said I'd be called before shipment, which wasn't the case, and the relay point mentioned at the time of purchase wasn't the right one, which caused several days' delay, even though we're talking about live goods... It wouldn't be so bad if it wasn't the second time this had happened to me, in 2 different cities.