/10
★★★★★
based on 1525 reviews published
★★★★★
based on 1525 reviews published
Latest customer reviews
5
/5
★★★★★
I already have a trained City. This one is for my grandson.
Acheteur Vérifié
purchased on 17/06/2021
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5
/5
★★★★★
The worms are a bit small
Acheteur Vérifié
purchased on 14/06/2021
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Answer from Vers la Terre
Hello, don't hesitate to contact us at [email protected] to find out more 🙂
4
/5
★★★★☆
Delivery problem solved after contacting customer service
Acheteur Vérifié
purchased on 05/06/2021
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5
/5
★★★★★
Very good service
Acheteur Vérifié
purchased on 13/06/2021
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2
/5
★★☆☆☆
The delivery of my order was delayed by a week. I don't know if the worm package was replaced or not in the meantime, but there weren't many live worms when the package arrived.
Acheteur Vérifié
purchased on 13/06/2021
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Answer from Vers la Terre
Hello, given your comment I think you have not received our apology email indicating the delay in the departure of your order... Did you receive our little gift to apologize for the delay? If you have any problems with your order, please contact us at [email protected]
5
/5
★★★★★
Very good for the mats! On the other hand, although the tote bag is really fun, I hadn't asked for one. We're overwhelmed by all the tote bags out there, when the whole point is to stop having too many bags 😉 Since you're offering it, why not ask your customers to take it or not 🙂
Acheteur Vérifié
purchased on 13/06/2021
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5
/5
★★★★★
Very attentive when contacted by phone for practical questions. Procedure sent within a quarter of an hour.
Acheteur Vérifié
purchased on 12/06/2021
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5
/5
★★★★★
Everything went very smoothly, from ordering on the website to receiving my Combi planter. It's easy to assemble and seems quite sturdy. Customer service, whom I contacted about an oversight in my order, is very pleasant and accommodating. You can go with confidence, they're top notch!
Fabienne B.
purchased on 11/06/2021
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5
/5
★★★★★
Very good and very responsive!
Acheteur Vérifié
purchased on 10/06/2021
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4
/5
★★★★☆
No problem with delivery. The item was received in used condition, but customer service was quick to respond.
Acheteur Vérifié
purchased on 10/06/2021
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5
/5
★★★★★
Everything is perfect
Acheteur Vérifié
purchased on 09/06/2021
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4
/5
★★★★☆
The order took a little while to be shipped. It left 1 week after ordering. No tracking available. I contacted customer service, but the response was a bit cold. Once shipped, delivery was very fast and I'm very satisfied. A touch of humor: Please note that the worms are not delivered dressed as on the site, hence the expression "Naked as a worm for sure";-
Acheteur Vérifié
purchased on 08/06/2021
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Answer from Vers la Terre
Hello, thank you for your honest opinion, every comment helps us to improve day by day 🙂
4
/5
★★★★☆
Very pleased with the vermicomposter. liked the choice of color. the wheels are handy in an apartment. the height is good. i recommend it.
Acheteur Vérifié
purchased on 07/06/2021
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5
/5
★★★★★
Very good! Package in perfect condition and the worms were well chilled!
Acheteur Vérifié
purchased on 06/06/2021
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5
/5
★★★★★
Quick and easy delivery. thank you!
Acheteur Vérifié
purchased on 05/06/2021
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4
/5
★★★★☆
Receiving my parcel was a bit problematic because I received an e-mail informing me that my order had been sent, whereas it left 8 days later, and then the package was in Corsica even though I live in Toulouse, but when I called I was very kindly informed and the problem was solved.
Acheteur Vérifié
purchased on 05/06/2021
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4
/5
★★★★☆
Correct delivery
Acheteur Vérifié
purchased on 28/05/2021
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5
/5
★★★★★
PERFECT!!!
Acheteur Vérifié
purchased on 04/06/2021
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3
/5
★★★☆☆
A little disappointed because we didn't get a message from the carrier to let us know about the delivery to the relay and the package had arrived 4 days ago! The carrier should have sent us a message.
Fatiha P.
purchased on 30/05/2021
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5
/5
★★★★★
Top
Acheteur Vérifié
purchased on 03/06/2021
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1
/5
★☆☆☆☆
Never any shipping info after one month still nothing received It's disappointing
Acheteur Vérifié
purchased on 03/06/2021
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Answer from Vers la Terre
Hello, I understand your disappointment but unfortunately the problem is with the transport company. I sent you an e-mail again this morning to give you an update on the delivery, did you receive it? I'm always available by phone or e-mail at [email protected]
5
/5
★★★★★
Fast, reliable, good product
Acheteur Vérifié
purchased on 03/06/2021
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5
/5
★★★★★
Arrived on time. Thank you so much!
Acheteur Vérifié
purchased on 03/06/2021
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5
/5
★★★★★
After having been trained in vermicomposting by Thierry, I have been able to experiment with the CityWorms for a few weeks now, which I received 2 days after my order: everyone is doing wonderfully!
Acheteur Vérifié
purchased on 02/06/2021
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4
/5
★★★★☆
Delivery a bit complicated with delays and the stress of knowing if the worms would be alive, but everything turned out fine. Fortunately, the kit arrived whole and in good condition. As for the kit itself, the explanatory sheet is correct but not very detailed.
Acheteur Vérifié
purchased on 02/06/2021
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5
/5
★★★★★
Very good.
Acheteur Vérifié
purchased on 01/06/2021
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4
/5
★★★★☆
Correct order and delivery
Acheteur Vérifié
purchased on 01/06/2021
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5
/5
★★★★★
Quality products, fast delivery and excellent response to questions.
Acheteur Vérifié
purchased on 31/05/2021
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4
/5
★★★★☆
The price seemed expensive.
Acheteur Vérifié
purchased on 29/05/2021
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5
/5
★★★★★
Thank you
Acheteur Vérifié
purchased on 28/05/2021
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