/10
★★★★★
based on 1525 reviews published
★★★★★
based on 1525 reviews published
Latest customer reviews
5
/5
★★★★★
Order in conformity
Acheteur Vérifié
purchased on 26/05/2021
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5
/5
★★★★★
Satisfactory discovery
Acheteur Vérifié
purchased on 26/05/2021
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5
/5
★★★★★
Because of the heat, the greens had died. The Vers La Terre company sent me some, on a simple e-mail request. With many others, it would have been a struggle.
Acheteur Vérifié
purchased on 24/05/2021
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5
/5
★★★★★
I can't wait for the earthworms to do their job. All is well.
Acheteur Vérifié
purchased on 19/05/2021
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5
/5
★★★★★
It's very interesting to know how the earthworms are prepared for shipment, and it's really fun to follow their progress over the previous week.
Acheteur Vérifié
purchased on 23/05/2021
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5
/5
★★★★★
Open and attentive customer service, thank you!
Acheteur Vérifié
purchased on 23/05/2021
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5
/5
★★★★★
Simply perfect
Acheteur Vérifié
purchased on 22/05/2021
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5
/5
★★★★★
Ras
Acheteur Vérifié
purchased on 22/05/2021
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2
/5
★★☆☆☆
The website said I'd be called before shipment, which wasn't the case, and the relay point mentioned at the time of purchase wasn't the right one, which caused several days' delay, even though we're talking about live goods... It wouldn't be so bad if it wasn't the second time this had happened to me, in 2 different cities.
Acheteur Vérifié
purchased on 20/05/2021
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Answer from Vers la Terre
Hello, I'm sorry to hear about your delivery problems, but your parcel was sent to the address you chose when you placed your order. In fact it's a problem with the carrier, your parcel centre having refused the parcel, they had to drop it off at another parcel centre. You should still have been informed, so I'm passing this on to the transport company!
5
/5
★★★★★
Perfect delivery, healthy worms. The round starter pack is perfect for my eco worm vermicomposter. Delighted with my purchase!
Acheteur Vérifié
purchased on 19/05/2021
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5
/5
★★★★★
All good
Acheteur Vérifié
purchased on 18/05/2021
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2
/5
★★☆☆☆
Dreadful delivery requiring at least 10 confirmation emails for THEIR change of delivery day. As it's for French friends, I'm sorry but it's prohibitive. They were stuck at home for 2 whole days! Impossible to repeat.
Acheteur Vérifié
purchased on 18/05/2021
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Answer from Vers la Terre
Hello, I completely understand your dissatisfaction and please believe that we are doing our utmost to limit these delivery problems. That's why we advise our customers to use parcel relays so they don't get stuck waiting for a parcel. Lombric'alement, Fanny for customer service
5
/5
★★★★★
Very powerful vermicompost tea!! very good product : )
Acheteur Vérifié
purchased on 17/05/2021
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5
/5
★★★★★
Super! order received very quickly
Acheteur Vérifié
purchased on 18/05/2021
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5
/5
★★★★★
No problem, the worms are very happy!
Acheteur Vérifié
purchased on 16/05/2021
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4
/5
★★★★☆
I'm very happy with my item and can't wait to see how it turns out over time. On the other hand, I was a bit disappointed by the customer service: no news for 2 weeks, I had to send 2 e-mails to receive a reply telling me that the order was late. But I guess it was an exceptional situation, which doesn't mean it will always be like this 🙂
Acheteur Vérifié
purchased on 15/05/2021
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Answer from Vers la Terre
Hello, thank you for your understanding, it is true that sometimes we are a little rushed 🙂
5
/5
★★★★★
Great as described
Acheteur Vérifié
purchased on 16/05/2021
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 15/05/2021
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5
/5
★★★★★
High shipping costs compared to other mail-order sites.
Acheteur Vérifié
purchased on 13/05/2021
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5
/5
★★★★★
Too bad it's not home delivered... otherwise I recommend.excellent product.
Acheteur Vérifié
purchased on 13/05/2021
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Answer from Vers la Terre
Hello, did you have a problem placing your order? Normally you always have the choice of home delivery or parcel delivery. If you have any problems, please contact us at [email protected].
5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 11/05/2021
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5
/5
★★★★★
Nothing to say!
Acheteur Vérifié
purchased on 09/05/2021
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1
/5
★☆☆☆☆
I can't evaluate a product I haven't received... and no reply to my email reporting this problem...
Acheteur Vérifié
purchased on 10/05/2021
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Answer from Vers la Terre
Hello, I'm sorry but we don't have any trace of your e-mail. What e-mail address did you use to contact us? My colleague Lucile informs me that she spoke to you on the phone to solve your problem, but if by any chance you still have a problem, don't hesitate to come back to us at [email protected] 🙂
4
/5
★★★★☆
Good product, but I'm still waiting for a response from customer service following a problem with payment in instalments.
Acheteur Vérifié
purchased on 09/05/2021
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4
/5
★★★★☆
It's too soon to know that materials don't decompose very quickly...
Acheteur Vérifié
purchased on 07/05/2021
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5
/5
★★★★★
Very professional
Acheteur Vérifié
purchased on 29/04/2021
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5
/5
★★★★★
Hello, I am satisfied for the moment but I have a doubt about the true capacity of the vermicomposter for a family of 4-6 people as indicated on the ad. I'm already on the 2 nd tray and I have the impression that I'll soon have filled all three trays without the glasses having processed all the compost I give them. Is this normal?
Acheteur Vérifié
purchased on 29/04/2021
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Answer from Vers la Terre
Hello, it's true that for 4 to 6 people, if you're a vegetarian eater, you'll probably need to add 1 or 2 work trays. Don't hesitate to contact me via [email protected] to discuss 🙂
5
/5
★★★★★
Nothing to add
Acheteur Vérifié
purchased on 03/04/2021
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5
/5
★★★★★
I received my second order. This is the site I trust the most.
Acheteur Vérifié
purchased on 27/04/2021
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5
/5
★★★★★
Nothing to report, delivery as planned of a package with additional hemp mats for the coming months, our earthworms are in great shape!
Acheteur Vérifié
purchased on 26/04/2021
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