/10
★★★★★
based on 1571 reviews published
★★★★★
based on 1571 reviews published
Latest customer reviews
5
/5
★★★★★
Quick and easy delivery. thank you!
Acheteur Vérifié
purchased on 05/06/2021
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4
/5
★★★★☆
Receiving my parcel was a bit problematic because I received an e-mail informing me that my order had been sent, whereas it left 8 days later, and then the package was in Corsica even though I live in Toulouse, but when I called I was very kindly informed and the problem was solved.
Acheteur Vérifié
purchased on 05/06/2021
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4
/5
★★★★☆
Correct delivery
Acheteur Vérifié
purchased on 28/05/2021
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5
/5
★★★★★
PERFECT!!!
Acheteur Vérifié
purchased on 04/06/2021
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3
/5
★★★☆☆
A little disappointed because we didn't get a message from the carrier to let us know about the delivery to the relay and the package had arrived 4 days ago! The carrier should have sent us a message.
Fatiha P.
purchased on 30/05/2021
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5
/5
★★★★★
Top
Acheteur Vérifié
purchased on 03/06/2021
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1
/5
★☆☆☆☆
Never any shipping info after one month still nothing received It's disappointing
Acheteur Vérifié
purchased on 03/06/2021
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Answer from Vers la Terre
Hello, I understand your disappointment but unfortunately the problem is with the transport company. I sent you an e-mail again this morning to give you an update on the delivery, did you receive it? I'm always available by phone or e-mail at [email protected]
5
/5
★★★★★
Fast, reliable, good product
Acheteur Vérifié
purchased on 03/06/2021
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5
/5
★★★★★
Arrived on time. Thank you so much!
Acheteur Vérifié
purchased on 03/06/2021
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5
/5
★★★★★
After having been trained in vermicomposting by Thierry, I have been able to experiment with the CityWorms for a few weeks now, which I received 2 days after my order: everyone is doing wonderfully!
Acheteur Vérifié
purchased on 02/06/2021
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4
/5
★★★★☆
Delivery a bit complicated with delays and the stress of knowing if the worms would be alive, but everything turned out fine. Fortunately, the kit arrived whole and in good condition. As for the kit itself, the explanatory sheet is correct but not very detailed.
Acheteur Vérifié
purchased on 02/06/2021
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5
/5
★★★★★
Very good.
Acheteur Vérifié
purchased on 01/06/2021
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4
/5
★★★★☆
Correct order and delivery
Acheteur Vérifié
purchased on 01/06/2021
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5
/5
★★★★★
Quality products, fast delivery and excellent response to questions.
Acheteur Vérifié
purchased on 31/05/2021
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4
/5
★★★★☆
The price seemed expensive.
Acheteur Vérifié
purchased on 29/05/2021
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5
/5
★★★★★
Thank you
Acheteur Vérifié
purchased on 28/05/2021
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5
/5
★★★★★
Order in conformity
Acheteur Vérifié
purchased on 26/05/2021
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5
/5
★★★★★
Satisfactory discovery
Acheteur Vérifié
purchased on 26/05/2021
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5
/5
★★★★★
Because of the heat, the greens had died. The Vers La Terre company sent me some, on a simple e-mail request. With many others, it would have been a struggle.
Acheteur Vérifié
purchased on 24/05/2021
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5
/5
★★★★★
I can't wait for the earthworms to do their job. All is well.
Acheteur Vérifié
purchased on 19/05/2021
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5
/5
★★★★★
It's very interesting to know how the earthworms are prepared for shipment, and it's really fun to follow their progress over the previous week.
Acheteur Vérifié
purchased on 23/05/2021
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5
/5
★★★★★
Open and attentive customer service, thank you!
Acheteur Vérifié
purchased on 23/05/2021
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5
/5
★★★★★
Simply perfect
Acheteur Vérifié
purchased on 22/05/2021
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5
/5
★★★★★
Ras
Acheteur Vérifié
purchased on 22/05/2021
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2
/5
★★☆☆☆
The website said I'd be called before shipment, which wasn't the case, and the relay point mentioned at the time of purchase wasn't the right one, which caused several days' delay, even though we're talking about live goods... It wouldn't be so bad if it wasn't the second time this had happened to me, in 2 different cities.
Acheteur Vérifié
purchased on 20/05/2021
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Answer from Vers la Terre
Hello, I'm sorry to hear about your delivery problems, but your parcel was sent to the address you chose when you placed your order. In fact it's a problem with the carrier, your parcel centre having refused the parcel, they had to drop it off at another parcel centre. You should still have been informed, so I'm passing this on to the transport company!
5
/5
★★★★★
Perfect delivery, healthy worms. The round starter pack is perfect for my eco worm vermicomposter. Delighted with my purchase!
Acheteur Vérifié
purchased on 19/05/2021
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5
/5
★★★★★
All good
Acheteur Vérifié
purchased on 18/05/2021
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2
/5
★★☆☆☆
Dreadful delivery requiring at least 10 confirmation emails for THEIR change of delivery day. As it's for French friends, I'm sorry but it's prohibitive. They were stuck at home for 2 whole days! Impossible to repeat.
Acheteur Vérifié
purchased on 18/05/2021
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Answer from Vers la Terre
Hello, I completely understand your dissatisfaction and please believe that we are doing our utmost to limit these delivery problems. That's why we advise our customers to use parcel relays so they don't get stuck waiting for a parcel. Lombric'alement, Fanny for customer service
5
/5
★★★★★
Very powerful vermicompost tea!! very good product : )
Acheteur Vérifié
purchased on 17/05/2021
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5
/5
★★★★★
Super! order received very quickly
Acheteur Vérifié
purchased on 18/05/2021
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