★★★★★
based on 1666 reviews published
Latest customer reviews
I love my worms, and I've given them all names...
Top. Very fast. Very well packaged and discreet (no external sign of the contents, appreciable because in relay point or if apriori on the babies for their safety). Top
Very satisfactory, I recommend it!
Very easy to use problem of midges inside it is better to put it outside
Glad to adopt my new worm friends. The red City Worms look great in the kitchen. Easy to assemble.
I received the email giving me the delivery date 4 days after ordering. So I contacted customer service. No delivery to my home as informed, but to the central distribution service. loss of a day to wait.
High-quality products. Very responsive customer service
The merchandise (City Worms) was very good, of very good quality. Customer service was very good. Delivery a little slow, it took 15 days from order to receipt. Order placed on 5/01, package received on 20/01. Overall, to be recommended.
Too bad it's not possible to deliver to Switzerland. Many thanks to customer service for their help.
We are very happy with our worm compost! Thanks to the Verslaterre team!
Great responsiveness and good material, perfect!
Delivery on time and packaging ok
There was a transport problem, the bell of the planter was cracked. Very friendly and efficient customer service. I received a new bell a few days later and am very happy with my purchase.
Very good product, easy to assemble and set up. Corresponds well to my expectations
Delivery, customer service: RAS Product: compacts plastic bottles well, but a bit expensive, especially when shipping costs are added.
Fine
Perfect
The worms arrived on time and in good shape. One week after their installation, they have adapted well to their new environment and are ready to make good vermicompost!
Good reception, finally setting up my worm compost bin :).
The information on the website is easy to access and clear.
Nothing but the best!
Delivery is not the fastest but everything else is top notch. 🙂
Product as described, fast delivery.
A very good vermicomposter with well-designed features. I particularly recommend it! Delivery was quick despite the holidays and the effects of the pandemic. Its follow-up is efficient. R.A.S.
The humor was welcome for the wait between Christmas and New Year. The telephone contact was excellent. Very pleasant.
Fast delivery, compliant goods and excellent customer service.
Everything went really well, except that one part was missing on arrival (the tap nut). Nevertheless, you reacted well and sent me the missing part.
The site is very clear, the product very good, several videos of explanations + very explicit instructions. The DPD partner was irreproachable, and respected the predicted system. Only one "bitonio" under the bottom plate, which is used to secure it, was perhaps not protected enough.
Package in good condition, fast delivery, the worms were in great shape and got to work straight away.
Es wäre Schön, wen eine deutsche Erklärung dabei gelegen hätte.
Super
Good
Interesting product
Nothing to say! Top!
Despite a broken vermicomposter, the customer service was able to find a solution very quickly, replacing the defective part in record time. Having communicated with them by e-mail, their responsiveness was excellent and customer relations were great. Really top
They managed to understand my Franglais and deliver a gift for my mother perfectly, right in the middle of Covid-19. Super!
Compacto arrived on time and in good condition. Product conforms to our expectations. No sooner unpacked than successfully tested.
Fast, careful shipping!
Satisfactory delivery, nothing to complain about.
All right!