/10
★★★★★
based on 1571 reviews published
★★★★★
based on 1571 reviews published
Latest customer reviews
3
/5
★★★☆☆
I received the email giving me the delivery date 4 days after ordering. So I contacted customer service. No delivery to my home as informed, but to the central distribution service. loss of a day to wait.
Acheteur Vérifié
purchased on 06/01/2021
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Answer from Vers la Terre
I'm sorry that the delivery did not go as planned.
5
/5
★★★★★
High-quality products. Very responsive customer service
Linda D.
purchased on 06/01/2021
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5
/5
★★★★★
The merchandise (City Worms) was very good, of very good quality. Customer service was very good. Delivery a little slow, it took 15 days from order to receipt. Order placed on 5/01, package received on 20/01. Overall, to be recommended.
Acheteur Vérifié
purchased on 05/01/2021
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Answer from Vers la Terre
Yes, we were on vacation during the first week of January, and as they're living things, we have to feed them so that they can be harvested and sent on their way. That's why your parcel didn't leave our premises until 18/01.
4
/5
★★★★☆
Too bad it's not possible to deliver to Switzerland. Many thanks to customer service for their help.
Acheteur Vérifié
purchased on 05/01/2021
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Answer from Vers la Terre
We do everything we can to deliver to Switzerland, but customs can be quite procedural 🙂
5
/5
★★★★★
We are very happy with our worm compost! Thanks to the Verslaterre team!
Acheteur Vérifié
purchased on 04/01/2021
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5
/5
★★★★★
Great responsiveness and good material, perfect!
Acheteur Vérifié
purchased on 01/12/2020
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5
/5
★★★★★
Delivery on time and packaging ok
Acheteur Vérifié
purchased on 02/01/2021
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4
/5
★★★★☆
There was a transport problem, the bell of the planter was cracked. Very friendly and efficient customer service. I received a new bell a few days later and am very happy with my purchase.
Acheteur Vérifié
purchased on 29/12/2020
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5
/5
★★★★★
Very good product, easy to assemble and set up. Corresponds well to my expectations
Acheteur Vérifié
purchased on 30/12/2020
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5
/5
★★★★★
Delivery, customer service: RAS Product: compacts plastic bottles well, but a bit expensive, especially when shipping costs are added.
Acheteur Vérifié
purchased on 02/01/2021
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5
/5
★★★★★
Fine
Acheteur Vérifié
purchased on 02/01/2021
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5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 01/01/2021
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5
/5
★★★★★
The worms arrived on time and in good shape. One week after their installation, they have adapted well to their new environment and are ready to make good vermicompost!
Acheteur Vérifié
purchased on 30/12/2020
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4
/5
★★★★☆
Good reception, finally setting up my worm compost bin :).
Acheteur Vérifié
purchased on 29/12/2020
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Answer from Vers la Terre
Good installation 🙂
5
/5
★★★★★
The information on the website is easy to access and clear.
Acheteur Vérifié
purchased on 28/12/2020
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5
/5
★★★★★
Nothing but the best!
Acheteur Vérifié
purchased on 28/12/2020
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5
/5
★★★★★
Delivery is not the fastest but everything else is top notch. 🙂
Acheteur Vérifié
purchased on 28/12/2020
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5
/5
★★★★★
Product as described, fast delivery.
Acheteur Vérifié
purchased on 26/12/2020
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5
/5
★★★★★
A very good vermicomposter with well-designed features. I particularly recommend it! Delivery was quick despite the holidays and the effects of the pandemic. Its follow-up is efficient. R.A.S.
Acheteur Vérifié
purchased on 23/12/2020
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5
/5
★★★★★
The humor was welcome for the wait between Christmas and New Year. The telephone contact was excellent. Very pleasant.
Acheteur Vérifié
purchased on 23/12/2020
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5
/5
★★★★★
Fast delivery, compliant goods and excellent customer service.
Acheteur Vérifié
purchased on 19/12/2020
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5
/5
★★★★★
Everything went really well, except that one part was missing on arrival (the tap nut). Nevertheless, you reacted well and sent me the missing part.
Acheteur Vérifié
purchased on 20/12/2020
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5
/5
★★★★★
The site is very clear, the product very good, several videos of explanations + very explicit instructions. The DPD partner was irreproachable, and respected the predicted system. Only one "bitonio" under the bottom plate, which is used to secure it, was perhaps not protected enough.
Acheteur Vérifié
purchased on 18/12/2020
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Answer from Vers la Terre
Thank you for your comment. Have you informed the after-sales service about the tablet lug?
5
/5
★★★★★
Package in good condition, fast delivery, the worms were in great shape and got to work straight away.
Acheteur Vérifié
purchased on 18/12/2020
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4
/5
★★★★☆
Es wäre Schön, wen eine deutsche Erklärung dabei gelegen hätte.
Nicole W.
purchased on 17/12/2020
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5
/5
★★★★★
Super
Acheteur Vérifié
purchased on 18/12/2020
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5
/5
★★★★★
Good
Acheteur Vérifié
purchased on 18/12/2020
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5
/5
★★★★★
Interesting product
Acheteur Vérifié
purchased on 17/12/2020
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5
/5
★★★★★
Nothing to say! Top!
Acheteur Vérifié
purchased on 07/12/2020
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5
/5
★★★★★
Despite a broken vermicomposter, the customer service was able to find a solution very quickly, replacing the defective part in record time. Having communicated with them by e-mail, their responsiveness was excellent and customer relations were great. Really top
Acheteur Vérifié
purchased on 16/12/2020
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