The online store Vibratis consistently impresses customers with the quality of its products, which are often described as beautifully made and in line with their descriptions. Fast shipping emerges as a strong theme, with many noting that their orders arrive promptly and well-packaged, enhancing the overall shopping experience. The customer service is highlighted for its attentiveness and understanding, contributing to a pleasant interaction when engaging with the staff.
I ordered the divination mat with the pendulum offered. I received the mat but not the pendulum. After a few email exchanges, I was promised that I would receive it 15 days later. The deadline has not yet passed, I will leave a comment after receipt to say that I am completely satisfied.
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Marie Thérèse G.
Rating: 3 out of 5
following a purchase from 16/06/2025
A suggestion on the packaging of parcels that are not suitable for books, notably my book was in plastic, it arrived damaged. You gave me a discount. It would be cheaper for you to send them in a cardboard package. Sincerely, Mrs. GRAND
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Rosalva R.
Rating: 3 out of 5
following a purchase from 26/11/2024
Lightweight packaging
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ISABELLE V.
Rating: 2 out of 5
following a purchase from 25/11/2024
I bought a Tibetan bowl, but unfortunately it smells terrible (as do the box and the papers). I had to put it outside for several days and spray it with disinfectant, but the smell still persists. Quite disappointed as it was a Christmas present.
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Caroline L.
Rating: 2 out of 5
following a purchase from 06/10/2024
My bowl doesn't sing with the kid on the felt side...on the wood side it does.
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Armelle C.
Rating: 3 out of 5
following a purchase from 07/07/2024
Good quality Tibetan bowl. However, the box it came in smelled awful, as did the cushion. The bowl had even picked up the smell. A pity, as it was a gift.
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FRANCOIS D.
Rating: 3 out of 5
following a purchase from 04/04/2024
Bonjour je vous est commandé votre livre mes cardrans de radiesthésie. livraison rapide et bien emballé , les candras à la forme A5 sont pratique pour une utilisation en extérieur . toutefois une remarque à vous faire sur la disposition des cadrans , lorsque l'on tourne les pages , le cadran au verso est mal positionné ce qui induit de retourner le livre pour visualiser chaque cadran , cela rend difficile la lecture et le travail . pour les candrans en géobiologie il serait positif d'inclure un cadran du vert négatif . en vous souhaiterant un bonne journée .
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Nicole S.
Rating: 3 out of 5
following a purchase from 25/03/2024
Hello. You have cashed my payment twice (50 X 2). To date, I have not received a refund, even though I was told that the refund was made on March 25. Please take the necessary steps. Or to give me the proof so that I can make a complaint to my bank. Otherwise I am satisfied with my order. Sincerely
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Cédric R.
Rating: 3 out of 5
following a purchase from 10/03/2024
Hello, Vibratis gives an impression of seriousness and quality, hence my choice to have ordered, but I give an opinion on my direct experience, namely the purchase of the book of dowsing boards and the incense box : Positive: delivery times and products as described. Negative: minimalist packaging, with one corner of the book dented and a spiral bent, and one corner of the box crushed, with an open incense bag inside, the incense then scattered across the bottom of the box and having covered the other items in the box with dust.
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Anne Laure O.
Rating: 2 out of 5
following a purchase from 05/02/2024
I sent you an email explaining that the last page was torn ... otherwise very nice boards
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VivianeCornet C.
Rating: 3 out of 5
following a purchase from 12/01/2024
The dials are great. I am, however, disappointed with the quality of the book cover.
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babeth M.
Rating: 3 out of 5
following a purchase from 09/01/2024
The pendulum box comes with a Thot pendulum, but not the explanations. The Thot pendulum is not the same.
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Marie-Joëlle L.
Rating: 3 out of 5
following a purchase from 16/12/2023
fast delivery. very good but the packaging is too small, my dials are bent in one corner.
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isabelle P.
Rating: 2 out of 5
following a purchase from 24/10/2023
I received my order without any delay. However, I informed you by e-mail (photos attached) of a manufacturing defect on a chain, asking you how to proceed with an exchange. To date, I have not received a reply from you.
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Oriane G.
Rating: 3 out of 5
following a purchase from 03/10/2023
I must admit I'm a bit disappointed by the lack of certain dials. I was expecting to have a lot more on care etc... but I couldn't know in advance. It can't be for everyone.
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Stephane C.
Rating: 2 out of 5
following a purchase from 22/09/2023
Starting product not available
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Vittorio C.
Rating: 2 out of 5
following a purchase from 19/09/2023
I would have thought that the boards were A4.
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Nathalie B.
Rating: 3 out of 5
following a purchase from 17/08/2023
My notebook arrived in a corner, I think because of the transport, it was in a plastic bag.
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Alain M.
Rating: 3 out of 5
following a purchase from 05/08/2023
bonjour je trouve le recueil trop fragile pour une utilisation quotidienne. There are no external protections and the pages are made of thin paper. Sincerely
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Martine R.
Rating: 3 out of 5
following a purchase from 12/06/2023
Hello, I only wanted medical boards, that's all.
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jean marie S.
Rating: 2 out of 5
following a purchase from 17/03/2023
Disappointed by the cards, are dark difficult to see they should have been in color
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Ludivine Z.
Rating: 2 out of 5
following a purchase from 16/03/2023
The card game was not packaged, the box corneled and a little torn off
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Denis J.
Rating: 3 out of 5
following a purchase from 11/03/2023
You have to turn the booklet over at each page because the printing is upside down
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Antoine B.
Rating: 2 out of 5
following a purchase from 06/03/2023
Book arrive damaged
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jean larie D.
Rating: 2 out of 5
following a purchase from 26/02/2023
the chain always makes knots that I have a lot of trouble to untie...
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Stéphane C.
Rating: 3 out of 5
following a purchase from 04/02/2023
I ordered the tarot of Marseille of good quality (there are some errors of publications on the explanatory ebook it's a pity), the benzoin incense (unfortunately not satisfied with its smell in benzoin), stone pendulum very pretty and well made and my 200 dowsing dials that I do not regret (it would have been preferable that they are all accompanied by explanation, example and that the dials are printed glossy as the cover because the paper remains fragile in time). Despite some inconvenience, I placed a second order for a Tibetan bowl and another clock. If I had not had these inconveniences the order would have been perfect!
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Marie-France B.
Rating: 3 out of 5
following a purchase from 16/01/2023
The book had damaged corners
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Annick R.
Rating: 3 out of 5
following a purchase from 09/01/2023
No comment
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Maud B.
Rating: 3 out of 5
following a purchase from 15/12/2022
The pendulum stone was badly wrapped and arrived cracked. Disappointed of course
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dorothy H.
Rating: 3 out of 5
following a purchase from 23/12/2022
packaging, article a little corroded on the edges
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JENNIFER C.
Rating: 3 out of 5
following a purchase from 18/12/2022
Cover very and too fragile, received torn at the 1st spiral of the back and already under the plastic! Content ok, delivery in time
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Vincent C.
Rating: 2 out of 5
following a purchase from 16/12/2022
Hello, too bad the 2 books were not protected against the blows and shocks of transport, all the corners damaged as well as the spirals, review your packaging. too bad, you did not put the vibration rates above 4Mo. cordially
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Ludwig A.
Rating: 2 out of 5
following a purchase from 16/12/2022
The package arrived in colissimo marked on it "repackaged by the post office" and when I opened the package 4 pages of the book had been cut probably by 1 cutter! I don't understand why my package had to be repackaged by the post office. Really disappointed to have received a great product in bad condition.
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Christine F.
Rating: 2 out of 5
following a purchase from 14/12/2022
False code Too much shipping - no shipping choice Change or impose name to log in
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wilfried C.
Rating: 3 out of 5
following a purchase from 10/12/2022
I have doubts about the authenticity of the product.
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elisabeth N.
Rating: 3 out of 5
following a purchase from 12/12/2022
Clear site, fast shipping. However, not a word in the envelope. It's a shame. But I suppose that with the holidays approaching it must be a bit complicated. concerning the Pendulum of thot: The pendulum is not exactly as on the picture. It is "bigger" or "wider" and the top collar is almost not there. I also have the feeling that the "hole" through which the string passes is not centered. I understand that the work is handcrafted so maybe a picture = 1 pendulum is needed. I hesitate to return it.
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Stéphane C.
Rating: 3 out of 5
following a purchase from 09/12/2022
Good product but disappointed with the packaging. I received the product in a plastic envelope even though I had chosen this product because it had a cardboard packaging and the ecological aspect was emphasized. Moreover, as the product was in an envelope, the packaging arrived completely crushed. It's a shame for a gift.
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Coralie L.
Rating: 3 out of 5
following a purchase from 01/12/2022
Fast and careful shipping
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Nicolas C.
Rating: 3 out of 5
following a purchase from 05/12/2022
Disappointed with the packaging for a pendulum that cost 55€. It gives the impression that the pendulum is worth a pittance. Hoping that the product is suitable for its user
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Jacques R.
Rating: 3 out of 5
following a purchase from 24/11/2022
Beautiful and practical format. Quickly received. Except that you have to turn it over at each page, too bad
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