9.6/10
★★★★★
based on 2633 reviews published

Latest customer reviews

5 /5
★★★★★

Perfect

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Pascal B.
purchased on 09/02/2024
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5 /5
★★★★★

Very professional company. The site is very well designed, the quality of the winemakers/domains and wines selected by Vignerons d'Exception is truly remarkable. Very fast delivery, very efficient. Concerning the wines, I haven't tasted them yet.

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Eric S.
purchased on 09/02/2024
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5 /5
★★★★★

Compliant order. Fast delivery. Exceptional site.

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Monique D.
purchased on 11/02/2024
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5 /5
★★★★★

Impeccable

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Xavier C.
purchased on 24/01/2024
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5 /5
★★★★★

Perfect

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Norbert G.
purchased on 06/02/2024
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5 /5
★★★★★

Perfect

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Nadege S.
purchased on 06/02/2024
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5 /5
★★★★★

Very nice selection of wines, delivery on time. Very satisfied.

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Thierry B.
purchased on 08/02/2024
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5 /5
★★★★★

The best selection on the web (and elsewhere). Truly selected wines that never disappoint. Whatever the price!

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Guy D.
purchased on 31/01/2024
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4 /5
★★★★☆

Very good wines outside Bordeaux.

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Christian D.
purchased on 31/01/2024
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5 /5
★★★★★

Fast and very professional. The wines correspond to the description. Thank you very much.

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Martin S.
purchased on 30/01/2024
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5 /5
★★★★★

Fast, reliable, excellent advice in the brochure. A pleasure to order from you.

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Sharon L.
purchased on 21/01/2024
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5 /5
★★★★★

Always top-notch, both in the catalog and delivery! Congratulations!

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Jean-jacques N.
purchased on 15/01/2024
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5 /5
★★★★★

Real advice and top delivery. Already more than 10 orders and I'm never disappointed by the quality of the wines I taste.

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Sylvain G.
purchased on 13/01/2024
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5 /5
★★★★★

Very professional!

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Alain C.
purchased on 22/01/2024
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5 /5
★★★★★

Good advice - fast, secure delivery - lerge winegrower's choice

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Emmanuel C.
purchased on 22/01/2024
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5 /5
★★★★★

Very professional

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Marie Christine Z.
purchased on 11/01/2024
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5 /5
★★★★★

Very good, impeccable service, careful and attentive. I recommend it!

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Alain J.
purchased on 15/12/2023
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3 /5
★★★☆☆

On the positive side, the selection of wines is sharp and rare vintages are available. On the other hand, the packaging is a little light for the quality of the bottles ordered and, above all, the delivery time is too long (11 days) and there's no way of tracking the order. Compared to what is done elsewhere, these last points need to be improved.

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Didier D.
purchased on 11/01/2024
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Answer from Vignerons d’Exception
Hello Sir, and thank you for taking the time to give us feedback. We're sorry about the exceptionally long time it took our DB Schenker carrier to deliver to you. It's true that it's difficult to deliver perfectly in the south of France (in this case the Herault, but also sometimes the Bouches du Rhône), but in this case we've broken records and we apologize. When questioned, the carrier couldn't even explain why... Our average delivery time in France is 4 to 5 working days, and more like 2 in Paris... but these are average times. In the event of a new delivery (in other words, if you were to renew your confidence in us), we would insist on prompt delivery and would monitor this closely. As far as packaging is concerned, we use the winemakers' original cartons. They are the ones who choose their cartons, wooden crates, etc. and as a matter of principle, we don't throw away the winegrowers' brand-new cartons to repackage the bottles in new, sturdier packaging, sometimes with polystyrene. Of course, in the event of the slightest problem (and indicated on the delivery note at the time of delivery), as the wines are insured, they are replaced or reimbursed. But this is very rare, as the wines are handled by a carrier deliberately chosen for its specialization in "old-fashioned" wine delivery, so while online tracking is impossible, the cartons are handled with care at every stage, and not just when they're delivered to your door. To reassure you, we do have a computerized tracking system, and we are happy to inform our customers by telephone of the progress of their delivery, just as we advise them on their choices... Again, the old-fashioned way :-). But it's true that we don't control everything - the proof is in the time it takes to deliver... but we still think, as is very rare (once again, apologies, it was you), that it's preferable to go through industrialized behemoths who have automated online tracking, but with whom it's impossible to have the slightest human contact in the event of a grain of sand in the wheels and who, incidentally, (mis)handle the wine on conveyor belts, which can let them "fall" from quite a height (the UPS standard is 2 meters, hence the fact that they impose specific packaging). A vast debate... which is obviously not over, and delivery and packaging are an ongoing concern, the result of "least bad" trade-offs more than anything else... Tristan Depauw, President and Founder of Vignerons d'Exception, who, after 30 years of home delivery, still hasn't found the ideal service provider!
1 /5
★☆☆☆☆

On two identical cartons of wine. The wines are different. Return from the seller, no problem circulé y rien à voir!

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Pierre P.
purchased on 16/01/2024
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Answer from Vignerons d’Exception
Dear Sir, thank you for taking the time to write your comment. I am very surprised by it, as we had a long conversation on the phone... Following a meal in a restaurant where you enjoyed the wine, you then bought two cartons of this wine from us. One for you and one for a friend. You didn't like the wine, and your friend liked it. The same wine. Does this mean that the wines are different, or that you don't necessarily like the same wines? We talked about this on the phone, and passed on your problem to the winemaker, with whom we also discussed your disappointment. In agreement with the latter, we told you that there had never been any concern about the quality of this wine, and that two cartons could not be different since there was only one bottling for this €20 cuvée... Our conclusion is that you don't like this Syrah, while so many others do, and we're sorry about that. But all tastes are natural. So no, it's not a case of "move along, there's nothing to see", on the contrary, we're concerned about your concern, but perhaps you simply don't like this wine, perhaps the one you tasted at the restaurant was in a different context, a different cuvée, as the winemaker produces many, or from a different vintage, obviously lighter than the one you bought from us (if you wait a little, the very young and vigorous wine you bought from us will undoubtedly be more tasty and delicate in a few years' time). In short, we're once again sorry that the wine doesn't remind you of what you enjoyed at the restaurant, and still pleased that it pleases your friend, as it pleases us very much too. As we always say, please don't hesitate to call or email us for advice, telling us what you like and what you're looking for in the bottles you're going to buy, and we'll do everything we can to avoid disappointment. And if you're looking for a wine you've tasted in a restaurant, we'll ask you, before we sell you a case, "what's the vintage"? Because two different vintages necessarily give two different wines, even if it's the same cuvée. If you have any questions, please do not hesitate to contact us. Tristan Depauw, president and founder of Vignerons d'Exception.
5 /5
★★★★★

Fast and efficient, perfect!

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Dominique H.
purchased on 12/01/2024
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5 /5
★★★★★

Excellent, reliable and full of great suggestions

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Romuald D.
purchased on 04/12/2023
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5 /5
★★★★★

Top! I recommend it with my eyes closed

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Charles D.
purchased on 10/01/2024
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5 /5
★★★★★

Quality and professionalism

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Richard S.
purchased on 04/01/2024
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5 /5
★★★★★

Exceptional site, as the name suggests!!!!

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Bruno C.
purchased on 07/01/2024
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5 /5
★★★★★

Commercial responsiveness good wine selection

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Pierre F.
purchased on 03/01/2024
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5 /5
★★★★★

I recommend them. People who listen to you and are available for any information or modifications. Compliant product and professional delivery.

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Martin L.
purchased on 21/12/2023
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5 /5
★★★★★

Excellent thanks

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Christian O.
purchased on 17/12/2023
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5 /5
★★★★★

The person for whom the gift voucher was intended is very satisfied with the choice of advice and the speed of receipt.

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Marguerite P.
purchased on 19/12/2023
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5 /5
★★★★★

Serious

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Christophe B.
purchased on 14/12/2023
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5 /5
★★★★★

Excellent selection of quality wines, very good telephone contact, fast, worry-free delivery.

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Philippe B.
purchased on 11/12/2023
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5 /5
★★★★★

Formidable ! choice and service with the small oignons. Only problem: each newsletter makes me want to buy everything!

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Bruno C.
purchased on 07/12/2023
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5 /5
★★★★★

Perfect, wines always as described, punctual delivery.

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Jean C.
purchased on 15/12/2023
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5 /5
★★★★★

Extremely competent when you need advice. A good listener. Responsive

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Michel D.
purchased on 13/12/2023
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5 /5
★★★★★

Excellent site

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Cyril Z.
purchased on 17/12/2023
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5 /5
★★★★★

Interesting

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Georges G.
purchased on 15/12/2023
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3 /5
★★★☆☆

Delivery too long!

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Remy B.
purchased on 07/12/2023
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5 /5
★★★★★

Quality and affordability

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Olivier C.
purchased on 07/12/2023
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5 /5
★★★★★

Super, the wines are carefully selected and perfectly described, and you're never disappointed with your orders. High-quality service, bravo!

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Alexandre G.
purchased on 27/09/2023
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5 /5
★★★★★

Very efficient as usual.

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Jean Marc S.
purchased on 14/12/2023
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5 /5
★★★★★

Fine

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Jean Claude B.
purchased on 12/12/2023
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