Customer reviews of VivaLing

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 04/04/2020 à 23h43 following a purchase from 30/03/2020

Could be more detailed about the courses by age and their content

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 03/04/2020 à 13h29 following a purchase from 03/04/2020

Really easy to understand but we could have the link directly on the website to our lesson (I was not able to find, the link is only in our email)

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 25/03/2020 à 17h13 following a purchase from 24/03/2020

Very responsive, clear and simple site. Perhaps it lacks more attractive packages.

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 18/03/2020 à 15h50 following a purchase from 18/03/2020

Good. Well-prepared lessons. My children are very happy. Sometimes, the connection was poor.

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 20/02/2020 à 11h29 following a purchase from 19/02/2020

So far, only one trial lesson completed. The service seems interesting. To be followed over time to measure real progress.

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 19/02/2020 à 14h22 following a purchase from 17/02/2020

Very good, easy navigation on the site: I would have just liked to have a bit more information about the Zoom application.

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 14/12/2019 à 16h36 following a purchase from 14/12/2019

Very good, just a recent problem: I couldn't see how to add a child to my account (that two children and not just one are taking Vivaling classes) but customer service is very responsive

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 04/12/2019 à 01h24 following a purchase from 28/11/2019

Speed and quality of service are top-notch! Super professional coach! But the site is a bit outdated (general look, also the individual interfaces with session reports) and fun information could be added like the student's 'little monster' profile, their total scores, etc.

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 22/11/2019 à 15h26 following a purchase from 21/11/2019

Can sometimes be difficult to schedule 15-minute sessions. I first have to schedule a 30-minute session, then add 15 minutes, then delete the first 30 minutes.

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 19/11/2019 à 19h22 following a purchase from 14/11/2019

The site is intuitive, provides the necessary information for quick contact. In just a few clicks, I registered and scheduled sessions for my daughters.

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 07/11/2019 à 23h57 following a purchase from 04/11/2019

Very good service.

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 04/11/2019 à 07h43 following a purchase from 02/11/2019

User-friendly even though it requires some modifications to be more intuitive. Services are always evolving.

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 24/10/2019 à 23h04 following a purchase from 22/10/2019

Very practical but sometimes technical bugs when booking classes

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 09/07/2019 à 22h57 following a purchase from 08/07/2019

Good but could do better on the agenda (if you want to book for distant dates, it's annoying to scroll through all the weeks)

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 08/07/2019 à 22h05 following a purchase from 08/07/2019

The only point missing is being able to connect your calendar to mine to save me time and avoid copying all the appointments to my Outlook calendar. Very good continuation.

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 07/06/2019 à 17h15 following a purchase from 07/06/2019

Very good site, serious, offering a high-quality service to help with the learning of foreign languages.

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 16/05/2019 à 17h23 following a purchase from 16/05/2019

Very easy to use

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 17/03/2019 à 09h09 following a purchase from 16/03/2019

Very clear, just couldn't find how to access the list of coach profiles.

Translated reviews

V

Verified Buyer

Rating: 4 out of 5

Published on 15/03/2019 à 00h15 following a purchase from 16/11/2018

Easy site, good interaction.

V

Verified Buyer

Rating: 4 out of 5

Published on 14/03/2019 à 20h05 following a purchase from 12/11/2018

Responsive

V

Verified Buyer

Rating: 4 out of 5

Published on 14/03/2019 à 19h48 following a purchase from 10/09/2018

Good platform with motivated teachers. Super price/quality ratio that allows for customized teaching. Good for kids who can really practice a foreign language, and good for parents whi don’t need to taxi them to their course! It is also easy to change the day/time of a course in case your kids’s schedule changes or if s/he is sick.
The main improvement needed would be on the booking platform itself, that is sometimes not running properly when you book several courses on a raw.

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 07/03/2019 à 12h57 following a purchase from 06/03/2019

Very good online courses for children, fun and motivating, with very dedicated teachers. The only downside is that my children are on their third coach in a year, but they have always found someone very good.

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 03/03/2019 à 08h55 following a purchase from 02/03/2019

The principle is very interesting and allows for an organization adapted to the child's availability. Emily is really great and my daughter loves this sharing moment. We find her dynamic and very attentive to the child. Too bad there are no possibilities for Sunday classes with her. When we had to book a class with another coach than Emily, there was no follow-up between what was set up with her usual coach and the new coach. Finally, there was a connection problem once and I really had to justify myself for it to be taken into account and for the class to be refunded, as the price of the courses is high.

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 07/02/2019 à 21h20 following a purchase from 06/02/2019

Very good for Chinese courses. Good for English courses. Lacks a structure that allows for progression, especially at the grammatical level.

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 30/01/2019 à 04h28 following a purchase from 29/01/2019

The site is convenient although some improvements could be made. For example, being able to view the schedule of all our children at once instead of juggling from one schedule to another by child.

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 22/01/2019 à 08h53 following a purchase from 21/01/2019

Relatively simple to use. Some difficulties if you want to change coaches.

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 16/01/2019 à 17h46 following a purchase from 07/12/2018

Clear site. Well done service.

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 13/01/2019 à 22h44 following a purchase from 13/01/2019

Super practical

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 13/01/2019 à 15h20 following a purchase from 12/01/2019

Technical interface may be more friendly (one button to get access)

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 06/01/2019 à 18h52 following a purchase from 05/01/2019

The site is well made and easy to access.

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 09/12/2018 à 16h39 following a purchase from 09/12/2018

Very easy to use site

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 08/10/2018 à 07h31 following a purchase from 01/10/2018

Good

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 30/09/2018 à 13h15 following a purchase from 28/09/2018

Site with no functional or technical problems

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 16/09/2018 à 01h11 following a purchase from 14/09/2018

Very good

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 06/09/2018 à 13h04 following a purchase from 05/09/2018

Very good

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 26/08/2018 à 18h39 following a purchase from 24/08/2018

The site is less slow than before for booking courses. It's even much better!

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 04/08/2018 à 09h19 following a purchase from 02/08/2018

Practical site

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 30/05/2018 à 11h58 following a purchase from 23/05/2018

My son wasn't very keen but the coach managed to get him interested in English.

Translated reviews

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 22/04/2018 à 11h48 following a purchase from 20/04/2018

excellent listening

Translated reviews

V

Verified Buyer

Rating: 4 out of 5

Published on 07/03/2018 à 06h58 following a purchase from 01/11/2017

Website is fine even if the booking system is a bit cumbersome and slow (often i have to start again booking).