Reviews VivaLing

Everything is easy to connect and book.

Navigation, delivery and service are perfect! Simple and effective.

More details should be given about the packs and offers (validity duration, etc...)

My 11-year-old daughter has her English class twice a week for 25 minutes, with her coach Nathalie who is wonderful, THANK YOU Nathalie. The method is playful, the child learns without realizing it and we see the progress. However, it is essential to be regular. After almost a year and a half, first evaluation 61/100. I recommend this method.

Very good service, my children are really satisfied, I do not regret spending on these services. Highly recommend to all parents.

Great tool, great teachers. Still a bit expensive.

The flow of the classes is smooth and the connection between the classes is quite good.

The flexibility of organization is remarkable.

The navigation is simple. I would like to be able to convert the amounts of the packs into euros or other currencies.

Very good

Good service, good facilitators, close relationship with the customer

The classes are very good but the payment part offers a very poor customer experience. I always have problems recharging my packs, only PayPal seems to work and it hardly ever works for me so I always waste time with that.. Classes are interrupted for at least a week as a result. In short, it's very frustrating. Otherwise, the classes are of good quality.

Very good! My son participates in the classes with enthusiasm. He learns while having fun!

Very intuitive, clear and simple to use site, BRAVO

Ease of booking classes

Aaaa

Practical, professional, playful and effective. My 14-year-old son loves it and is reconnecting with English. It costs me an arm and a leg because he wants to do it every day... in addition to progressing in his understanding, it makes him want to do things in English by himself.

Practical, effective

I found the website a little confusing to use at first. There are many grammatical or spelling errors in your English site as well which does not engender confidence in the quality of the instruction, perhaps. A language learning site should reflect excellent language so learners can be confident they are learning correctly. It would be good if the payment could be made at any stage. For instance, when I tried to book my child’s first class, I could not complete the transaction because first I had to buy classes. So, I had to redo everything. At first I thought this platform might be more like the Mandarin learning platform we are already using and similar to VIPkid but now I think perhaps this site just sets us up with a coach who will teach whatever rather than following a prescribed course. The website does not really explain what it is. Also, since you ask for my address when I sign up, the program should set my time zone correctly automatically. I should have the option between all available coaches with slots open for the language chosen but I was only offered two coaches. Moreover, I was not shown any info about these coaches: no bio, no intro video. It would be nice to select a coach based on more than available time slots. It would be helpful to see our booked slots when looking at the calendar. It would be helpful if our booked classes could be added automatically to our personal calendars as well. Our first class is Thursday. I’m not sure this platform is easy enough to use that my child will be able to find her classes by herself but I am hopeful that the instruction will be good and that my child will enjoy the class. Thank you. Note: this email and form were all in French. This was the language of instruction chosen, not the language of preferred communication! Fortunately, mom is pretty fluent and I could understand. You might have a higher response rate if you email your clients in their preferred language?

Very effective and very simple to use

Very professional coach

Perfect!

The site is clear, the sessions are very easy to access and visible. Nothing to say.

Available and responsive.

Easy-to-use from home and on the go, pay-as-you-go platform with a choice of teachers and the possibility to change if needed. You can change the time of your lesson if needed (up to 24 hrs in advance). Interactive method through videoconferencing: the best method to learn a language!

Very good support for children. The teachers are motivated and attentive.

The site is not working well, I can't connect every other time lately.

Very good service overall (quality of classes, website, ease of use, customer service responsiveness...). Thank you!

Very good coaches and a fun method to learn from home in a good mood!

The site allows you to pay and book classes in an extremely simple and quick way.

Our children love their weekly appointment with their coach. The exercises are always very fun and the progress is evident

My children have been using Vivaling for 2 years. They have made a lot of progress. Very practical service that we can use anywhere. I recommend

Very interactive. The teacher is very friendly and encouraging

Very easy to use site. Correct prices. Promotional pack from time to time.

Excellent! The children love their coach. Easy to organize, we can plan as we want. The classes are very structured and we see progress very quickly. The classes are fun in the form of games. We recommend it 200%!

Very satisfied, practical for organization.

The downside is that there are no details on the different packages offered. I bought the home school pack without knowing what it included. I searched the internet for details in vain.

A great method for learning languages, individually accompanied at a reasonable price. My two children are delighted, both in English and Spanish. A real relationship has developed with their coaches.

Vivaling is a very good way to learn English with native coaches who have an excellent knowledge of the language

First session this morning by my son who enjoyed it