★★★★★
based on 695 reviews published
Latest customer reviews
I think the services are great. Sometimes there are technical issues that are not the fault of the instructor or VivaLing. The instructors are very organized and well prepared for the lessons.
It is very easy to use.
Practical, easy to register.
Very professional and pedagogical!
My children are delighted with their classes. They really appreciate their coach.
The teachers are excellent, the online material is interactive. My children love it and are making progress.
Always available to answer questions, very easy to navigate site whether for making appointments (interviews for all scholarships) or adding credit. Emails to remind you of class times, very useful!
The whole family is on board and for my children aged 9 and 11, they have a very good level in class.
Great for kids.
Easy to use, ergonomic!
Very good
I am very satisfied with the classes and the teacher who knows how to propose interesting activities and help me progress. Very good pedagogy.
Nothing to report.
Students for almost 4 years, our children have progressed incredibly thanks to the teachers who are all involved, professional, and positive. I highly recommend it.
Once you have found the coach that suits your child, it is a pleasure to see them evolve in the practice of the language and build trusting relationships that help them feel comfortable.
A great learning site for languages. My 8-year-old daughter loves her English classes and would like to take them every day. The native teacher is great, the classes are structured and fun. The Customer Service is also attentive and responsive. I highly recommend it.
I really like the flexibility of VivaLing and the possibility of having short sessions more often.
The site has some booking goals at the moment.
The service is very convenient and the facilitators are very professional.
I clearly distinguish the site (3 stars, a bit outdated perhaps) from the services offered (5 stars without hesitation!). + Site: easy to use, both for registration and for booking/canceling sessions. + Site: numerous email reminders to avoid forgetting a session, very practical. - Site: the layout could be improved to facilitate the readability of information. - Site: a system allowing payment by Bancontact (QR code) would be welcome to facilitate payments. + Product: the service is excellent! + Product: the coaches are really great!
The site is simple and clear. I can easily manage the profiles of my 3 children. The recorded videos are a good support for reviewing the lessons. 'Vivaling Support' is quick and efficient.
We are delighted with the courses and the pricing options offered. However, we only have a choice of 2 teachers, fortunately my son clicked right away with the first one.
Very easy to use, great organizational flexibility. It's a pity to only have a choice between 2 teachers, it's a bit limited. 1 or 2 more would be perfect
Very personalized and responsive service
Very good responsiveness
Non-existent support, never any response. I lost a lesson because I couldn't connect. I almost missed another one, luckily I thought to switch to my mobile (not great on mobile!)
Several packs to choose from that can serve the whole family, nothing to complain about!
Cannot change the reservation, have to cancel and book again. Very often at the end of several reservations, the system 'freezes'. Also, the reservations are not updated in real-time on the account, need to log out and then log in.
Great, I love VivaLing. My 3-year-old son is making huge progress. He looks forward to seeing his teacher every week. It's practical, easy to use, and flexible. The lessons are fun and the progress is obvious. Thank you
Very good except that I completely got mixed up with the schedule at the very beginning because we went on vacation in Europe. Not completely obvious to change time zones.
My son is on his 2nd lesson and so far everything is going well.
Very easy to use site and the instructions are clear.
Very good site, simple and intuitive interface, customer service attentive, and efficient and passionate teachers
Very good courses, personalized support, a follow-up from session to session with the video of the session done, feedback and homework to do.
A very nice discovery during the lockdown, our child is delighted with the English lessons he takes every week
The teachers are great!
No response from customer service regarding a missed session due to unavailable zoom
An efficient and quality service with results at the end: my children love seeing their coach, love learning English and have a good accent! The prices are interesting when you take a package.
Effective platform and the trainers are top-notch
Very good follow-up of requests by the Vivaling team.