Customer reviews of Vives de la Cortada

D

Dolores R.

Rating: 5 out of 5

Published on 15/01/2021 à 14h28 following a purchase from 13/01/2021

All excellent

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Sandra P.

Rating: 5 out of 5

Published on 15/01/2021 à 14h20 following a purchase from 13/01/2021

All good, the only thing is that in the order they forgot to add an item, but the replacement has been very fast.delighted with the service".

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Teresa M.

Rating: 5 out of 5

Published on 11/01/2021 à 13h48 following a purchase from 26/11/2020

The quality of the stones is excellent!

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Beatriz F.

Rating: 5 out of 5

Published on 10/01/2021 à 23h09 following a purchase from 31/12/2020

Everything is perfect!

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Júlia B.

Rating: 5 out of 5

Published on 08/01/2021 à 12h23 following a purchase from 05/01/2021

Great, as always!

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C

Claudia K.

Rating: 5 out of 5

Published on 07/01/2021 à 12h40 following a purchase from 04/01/2021

Quick and easy purchase process. The product arrived quickly and well protected. The product conforms to what is described on the website. recommended!

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Rosa A.

Rating: 5 out of 5

Published on 07/01/2021 à 11h37 following a purchase from 04/01/2021

geanial,

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C

Cristian M.

Rating: 5 out of 5

Published on 06/01/2021 à 15h38 following a purchase from 04/01/2021

Fast management and very good treatment.

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Lidia P.

Rating: 5 out of 5

Published on 06/01/2021 à 14h19 following a purchase from 04/01/2021

Very fast delivery and great packaging. Good presentation

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Sandra R.

Rating: 5 out of 5

Published on 06/01/2021 à 00h55 following a purchase from 19/12/2020

Fast delivery and reliable website

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Jose Ignacio M.

Rating: 5 out of 5

Published on 04/01/2021 à 18h30 following a purchase from 31/12/2020

Very good, sent in a short time despite it being Epiphany time.

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M

Montse P.

Rating: 1 out of 5

Published on 04/01/2021 à 16h27 following a purchase from 31/12/2020

The product does not match the description

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Response from Vives de la Cortada Published on 13/01/2021

I will not return it as I needed it and I'm using it, I'm disappointed that it is not the expected size as it says in the description, perhaps it would be more intelingente put between 3x4 and 6x4 not to generate false hopes, but as I say I will not return it, thanks for your interest and I will think before I buy again with you, thanks.a greeting.

M

Montse P.

Rating: 1 out of 5

Published on 04/01/2021 à 16h27 following a purchase from 31/12/2020

The product does not match the description

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Response from Vives de la Cortada Published on 12/01/2021

Hello Montse, you can return the product by calling 933041886 from Monday to Friday from 9 am to 8 pm. If you dial extension 2 they will tell you how to process the return. Sorry for the inconvenience.

M

Montse P.

Rating: 1 out of 5

Published on 04/01/2021 à 16h27 following a purchase from 31/12/2020

The product does not match the description

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Response from Vives de la Cortada Published on 12/01/2021

In the description the size it says is 6x4 and the pieces that I have received are 3x3 and 4x3 I am disappointed.

M

Montse P.

Rating: 1 out of 5

Published on 04/01/2021 à 16h27 following a purchase from 31/12/2020

The product does not match the description

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Response from Vives de la Cortada Published on 12/01/2021

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B

Beatriz G.

Rating: 5 out of 5

Published on 03/01/2021 à 17h04 following a purchase from 30/12/2020

It was a gift for a person who came by to pick it up in person the next day, and everything went very well. Thank you

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M

Maria Jose G.

Rating: 5 out of 5

Published on 31/12/2020 à 20h19 following a purchase from 29/12/2020

I like it, it has a lot of variety and quality everything.

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Eugeni G.

Rating: 5 out of 5

Published on 31/12/2020 à 17h11 following a purchase from 29/12/2020

Very professional

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Sara C.

Rating: 5 out of 5

Published on 31/12/2020 à 12h10 following a purchase from 23/12/2020

Excellent

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Milagros C.

Rating: 5 out of 5

Published on 31/12/2020 à 10h37 following a purchase from 18/12/2020

Good quality and price. Totally recommendable.

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Eugenia M.

Rating: 5 out of 5

Published on 30/12/2020 à 23h57 following a purchase from 19/12/2020

The 3 products I purchased came very well packaged and protected. They were 2 selenite pendants and a massage of the same material. The quality of them is very good, very good finish. Very happy with my order.

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Raquel S.

Rating: 5 out of 5

Published on 30/12/2020 à 22h28 following a purchase from 18/12/2020

Very satisfied. Fast and impeccable delivery

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Eva E.

Rating: 5 out of 5

Published on 30/12/2020 à 22h23 following a purchase from 18/12/2020

Very fast and good quality

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Eva G.

Rating: 5 out of 5

Published on 30/12/2020 à 18h23 following a purchase from 28/12/2020

Easy to use, fast

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Sara S.

Rating: 5 out of 5

Published on 29/12/2020 à 12h35 following a purchase from 11/12/2020

Very satisfied with my products purchased at Vives and very good customer service. Thank you very much!

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Ainhoa L.

Rating: 5 out of 5

Published on 29/12/2020 à 10h57 following a purchase from 21/12/2020

Very happy with the purchase, good prices, I bought two pendulums and they arrived well.

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Eva Á.

Rating: 5 out of 5

Published on 28/12/2020 à 12h27 following a purchase from 11/12/2020

Fast shipping, very well packaged, everything arrived in perfect condition. I have made two purchases and both great. I will buy again.

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Andres P.

Rating: 1 out of 5

Published on 26/12/2020 à 14h23 following a purchase from 21/12/2020

The order took me four days to receive it even though it was sent by Correos Express. I am trying to contact the store to explain a question about my order and no one answers the phone or the whasApp.customer service and service we can say that does not exist. I hope someone will contact me."

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Response from Vives de la Cortada Published on 12/01/2021

Good Andres, we usually answer all calls, but on Sunday we are not open, so surely no one has attended you.regarding your your order we have been reporting that we have delays because of the restrictions of covid and the volume of purchases during the black friday. Regards and sorry for the inconvenience".

B

Beatriz F.

Rating: 5 out of 5

Published on 26/12/2020 à 12h06 following a purchase from 22/12/2020

Everything perfect as always

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Cristina E.

Rating: 5 out of 5

Published on 25/12/2020 à 12h29 following a purchase from 23/12/2020

I received my order very quickly and very well packaged, and then the bracelets with a cloth bag. I am very happy with my order.

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Elena G.

Rating: 5 out of 5

Published on 25/12/2020 à 10h10 following a purchase from 09/12/2020

My experience is very good

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Lourdes S.

Rating: 5 out of 5

Published on 24/12/2020 à 19h58 following a purchase from 03/12/2020

Everything perfect

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Xavier R.

Rating: 5 out of 5

Published on 23/12/2020 à 23h11 following a purchase from 12/12/2020

Very good attention and very good product. You can tell they have a lot of knowledge, and when I went in person I was attended by a very nice girl who recommended me many minerals that I did not know of its existence. And now after the online order, I recommend Vives de la Cortada for shopping.

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Mirka S.

Rating: 5 out of 5

Published on 23/12/2020 à 02h00 following a purchase from 18/12/2020

I have received my order wrapped in a cloth bag, it is very easy to use.

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Lorena Maria V.

Rating: 5 out of 5

Published on 23/12/2020 à 02h00 following a purchase from 15/12/2020

Very nice customer service and fast delivery with a lot of care in protecting the parts that could break in transport, glad to import again with them.

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Neli P.

Rating: 5 out of 5

Published on 22/12/2020 à 12h00 following a purchase from 14/12/2020

I ordered 4 pendants and they arrived in about a week. Everything was fine

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Vanessa B.

Rating: 1 out of 5

Published on 21/12/2020 à 23h49 following a purchase from 12/12/2020

My experience has been apart from disappointing because of the poor quality of the products...it has been a waste of my time not receiving an answer about the return of my order..so as you have time to send surveys and you don't have time to attend my claim I will make a claim for payment to my bank as I have communicated on another occasion.

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Mireia P.

Rating: 5 out of 5

Published on 21/12/2020 à 21h21 following a purchase from 11/12/2020

Good minerals

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Susana S.

Rating: 5 out of 5

Published on 21/12/2020 à 20h05 following a purchase from 04/12/2020

Very happy with the purchase. Excellent lemurian quartz and amethyst tips. When I need more crystals I will definitely buy them here again.

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Jose Ignacio M.

Rating: 5 out of 5

Published on 21/12/2020 à 18h50 following a purchase from 17/12/2020

The only problem was with the transport, which took a little longer than expected.

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