The online store excels in delivering high-quality products that consistently match customer expectations. Many customers noted the beautiful presentation and meticulous packaging, which adds a personal touch and ensures items arrive in perfect condition. The speed of delivery is another standout feature, with numerous reviews highlighting swift shipping times, often within 24 hours, that enhance the overall shopping experience. Additionally, customer service receives high praise for being friendly, professional, and efficient, often resolving issues quickly and effectively.
Vibes de cortada always give me great service but I have a problem with the courier UPS in the Uk every single time - and this time they are charging me £80 import tax on an order of £230 - and haven’t delivered on time
Translated reviews
E
Elisabeth S.
Rating: 1 out of 5
following a purchase from 22/07/2023
I ordered some gemmas that I needed for a certain day. I ordered them ahead of time. They offered between 6 and 10. I told them to give me at least 7 (just in case they gave me less and 6 was not enough for what I needed). They gave me 7. But the worst thing was how long it took. I complained. They told me first thing the next day and it did NOT arrive. It arrived the next day and at noon. It did not arrive in time for what I needed and I do not intend to repeat with this supplier. Delivery is as important as the product.
Translated reviews
Response from Vives de la Cortada
Bonjour Elisabeth, nous sommes désolés que les produits ne vous aient pas plu, nous tenons à préciser que tout minéral ayant un traitement colorant ou similaire est spécifié dans la description du produit.
S
Sabine B.
Rating: 1 out of 5
following a purchase from 14/07/2023
Très joli bracelet. Très satisfaite.
Translated reviews
O
Odette L.
Rating: 3 out of 5
following a purchase from 11/07/2023
Very good
Translated reviews
P
Paqui M.
Rating: 1 out of 5
following a purchase from 10/07/2023
The shungite pendant is as described and perfectly meets my expectations.
Translated reviews
R
Roberto B.
Rating: 2 out of 5
following a purchase from 07/07/2023
I wrote asking for an explanation about the article that does not faithfully respond to the photo that is advertised. I am still waiting for a reply.
Translated reviews
A
Alona S.
Rating: 2 out of 5
following a purchase from 30/06/2023
Product does not resemble real stone. Poor quality.
Translated reviews
O
Olga E.
Rating: 1 out of 5
following a purchase from 21/06/2023
I love your products
Translated reviews
M
Marilo P.
Rating: 3 out of 5
following a purchase from 31/05/2023
I received my order late
Translated reviews
T
Tamara F.
Rating: 3 out of 5
following a purchase from 17/05/2023
Everything perfect
Translated reviews
D
Daniela Z.
Rating: 1 out of 5
following a purchase from 30/04/2023
incomplete delivery... lost package
Translated reviews
A
Ana Grandvaux B.
Rating: 1 out of 5
following a purchase from 19/04/2023
I am satisfied
Translated reviews
M
Marilo P.
Rating: 3 out of 5
following a purchase from 31/03/2023
Good
Translated reviews
J
José H.
Rating: 3 out of 5
following a purchase from 22/03/2023
The only problem is when we make the payment, because we do not pay VAT and we always have to ask for a new invoice to be made.
Translated reviews
I
INES C.
Rating: 1 out of 5
following a purchase from 29/03/2023
Great service. The order arrived the next day. Everything was fine.
Translated reviews
J
Javier M.
Rating: 1 out of 5
following a purchase from 25/03/2023
Very happy
Translated reviews
G
Gabriel L.
Rating: 1 out of 5
following a purchase from 20/03/2023
What they are doing is disrespectful to their customers.
Translated reviews
P
Pepi M.
Rating: 1 out of 5
following a purchase from 21/02/2023
Very pleased. Fast shipping, perfect packaging, the pieces 5 stars.
Translated reviews
S
Susana B.
Rating: 1 out of 5
following a purchase from 06/02/2023
I relied too much on the good reviews. The incense I bought goes out 10 seconds after lighting it The pendulums and the polished stone are pitted from bumps or bad polishing experience.
Translated reviews
C
christophe G.
Rating: 3 out of 5
following a purchase from 02/02/2023
not delivered :( still waiting for a delivery and an answer by email to my mail
Translated reviews
D
Dupin L.
Rating: 3 out of 5
following a purchase from 08/01/2023
Hello I received my order and it misses 3 bracelets 2 agate foam in 4.-Mm
Translated reviews
D
David V.
Rating: 3 out of 5
following a purchase from 17/12/2022
The tiger eye bracelet perfect and good quality, or garnet bracelet 90 percent of the beads were pitted and some scratched.
Translated reviews
Response from Vives de la Cortada
Bonjour David, nous sommes désolés que le produit n'ait pas été à votre goût, veuillez noter que l'article précise que le produit à livrer est similaire à celui de la photo. Si vous le souhaitez, vous pouvez nous envoyer un message en joignant des photos du produit au 604 25 73 58.
A
Alfonso M.
Rating: 2 out of 5
following a purchase from 14/12/2022
I really liked the product. But menha disappointed much shipping, they say that in 24 hours you have it at home and it took me 5 days, causing me many problems. Recommended by the product, by the management of shipping 0.
Translated reviews
Response from Vives de la Cortada
Bonjour Alfonso, nous sommes désolés d'apprendre que votre expérience n'a pas été satisfaisante, nous tenons à préciser que le délai d'expédition d'une commande est indicatif, et peut varier.
T
Tamara A.
Rating: 3 out of 5
following a purchase from 07/12/2022
The large Yoni egg is the size of other medium Yoni eggs, and the medium is slightly larger than other small Yoni eggs.
Translated reviews
V
Victor R.
Rating: 2 out of 5
following a purchase from 30/11/2022
I bought supposedly to arrive overnight, but it has taken 5 days and there have been products that have not been served.
Translated reviews
Response from Vives de la Cortada
Bon Victor, nous sommes désolés que votre expérience n'ait pas été satisfaisante, nous tenons à préciser qu'en période de fort volume de commandes comme le Black Friday ou les soldes, nos expéditions sont affectées, c'est pourquoi lorsqu'une commande est passée durant ces dates nous notifions que celles-ci arriveront en retard. En dehors de cette période, nos livraisons sont effectuées en 24 heures. Nous nous excusons pour ce désagrément.
P
patrice F.
Rating: 1 out of 5
following a purchase from 30/11/2022
Elastic on the bracelets of poor quality, the cat's eye that I ordered as a bracelet does not look anything like the photo of the product, I am very disappointed with your products and prices charged
Translated reviews
S
Salvador M.
Rating: 3 out of 5
following a purchase from 25/11/2022
It almost reached the kilo weight, although I bought 1 kg (only a few grams were missing).
Translated reviews
C
CARME R.
Rating: 3 out of 5
following a purchase from 24/11/2022
The quality of the stones I must assume that it is good I was surprised that the tourmaline 1/2 kilo came only in 4 large pieces, the truth did not expect so, and the quartz tips were quite old with a lot of dust accumulated.for the rest myu fast in shipping, very good information in tracking the package, and very well protected.gracias
Translated reviews
L
Lorea M.
Rating: 3 out of 5
following a purchase from 09/11/2022
Good customer service, but the material is average ... Two pendulums fell apart as soon as they were taken out of the bag ....
Translated reviews
C
Carol G.
Rating: 3 out of 5
following a purchase from 16/10/2022
The bracelet is nice but the rubber cord was already frayed.
Translated reviews
I
Irene M.
Rating: 3 out of 5
following a purchase from 11/10/2022
The products are what they say but I would like them to specify more details, such as the size of the rings or if they are adjustable.
Translated reviews
X
Xavier V.
Rating: 3 out of 5
following a purchase from 09/10/2022
The order arrived on the indicated day, although the carnelian with a small notch.
Translated reviews
C
Carme G.
Rating: 3 out of 5
following a purchase from 26/09/2022
Excelent
Translated reviews
A
Angélica S.
Rating: 2 out of 5
following a purchase from 11/09/2022
Most of the order that I have received looks worse than in the photos, several broken quartz and a bracelet broke a few days later. They sent me the order incomplete and outside the agreed date.
Translated reviews
Response from Vives de la Cortada
Bonjour Angelica, si vous êtes satisfaite de la solution que nous avons proposée pour l'incident avec votre commande. Nous aimerions que vous reconsidériez la note d'évaluation que vous nous avez donnée pour ce produit. Nous vous souhaitons bonne chance et espérons vous revoir bientôt ! :)
R
Rosa María F.
Rating: 3 out of 5
following a purchase from 19/09/2022
Everything perfect
Translated reviews
D
Demelsa C.
Rating: 3 out of 5
following a purchase from 06/09/2022
The website is a shame, there are products that appear that there is and then there is not or the other way around. An online purchase and horrible! Late shipment, a damaged product, products that do not correspond, collection of the package for the return without confirming the address well, waiting another week to pick up the shipment and waiting for the products to arrive well. If I have to buy again I will have to go to the warehouse, the guys are lovely but it is a disaster in terms of logistics and that a shipment takes so long to be sent, picked up and with the problems it has generated.... Loss of sales and time
Translated reviews
M
Maria Angeles Y.
Rating: 1 out of 5
following a purchase from 07/09/2022
They do not specify delivery times correctly. They explicitly put 24 hours unless they have volume ....ni one more delay condition. It took me 7 days without being in any special condition for large order volume, without notice, and without anything. And you pay 3.50 for the 24 hour shipping they say themselves. That they change the conditions because it is misleading advertising and can be reported.
Translated reviews
B
Beatriz D.
Rating: 1 out of 5
following a purchase from 31/08/2022
I ordered n ring in size 11 which would be equivalent to a 6 and they sent me a size 9 which corresponds to a size 18.
Translated reviews
M
Mercè B.
Rating: 2 out of 5
following a purchase from 01/09/2022
Very fast delivery but two of the products I bought were of very poor quality. One broke in less than a day and the other, the next day.
Translated reviews
J
juana C.
Rating: 3 out of 5
following a purchase from 16/08/2022
Good
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 