Customer reviews of Vives de la Cortada

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 4 026 published reviews
5 3 537 88% 4 266 7% 3 99 2% 2 43 1% 1 81 2%

Summary of reviews

The online store excels in delivering high-quality products that consistently match customer expectations. Many customers noted the beautiful presentation and meticulous packaging, which adds a personal touch and ensures items arrive in perfect condition. The speed of delivery is another standout feature, with numerous reviews highlighting swift shipping times, often within 24 hours, that enhance the overall shopping experience. Additionally, customer service receives high praise for being friendly, professional, and efficient, often resolving issues quickly and effectively.

Reviews 1, 2, 4 and 5 stars

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A
Angeles E.
Rating: 5 out of 5
following a purchase from 10/01/2024
everything perfect, I will repeat, THANK YOU
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Inma G.
Rating: 4 out of 5
following a purchase from 10/01/2024
Everything perfect
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Jordina S.
Rating: 5 out of 5
following a purchase from 10/01/2024
Correct
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Carlos L.
Rating: 5 out of 5
following a purchase from 05/01/2024
Everything arrived correctly and with the quality of the stones as expected.
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Nuria L.
Rating: 5 out of 5
following a purchase from 08/01/2024
Delighted with the order! Thank you very much.
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Jose Luis C.
Rating: 5 out of 5
following a purchase from 28/12/2023
Arrived quickly and well presented
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Marta B.
Rating: 5 out of 5
following a purchase from 03/01/2024
Everything perfect. Fast delivery. Quality products.
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Verónica M.
Rating: 5 out of 5
following a purchase from 30/12/2023
Everything perfect as always. They have a great variety of jewelry and minerals of very good quality. 100% recommendable.
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Carlos G.
Rating: 5 out of 5
following a purchase from 03/01/2024
Excellent treatment and response from the house. Speed and quality.
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Silvia M.
Rating: 5 out of 5
following a purchase from 02/01/2024
In perfect condition, as seen on the web site.
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PILY A.
Rating: 5 out of 5
following a purchase from 29/12/2023
Good morning, the goods arrived perfectly but the invoice was in the name of my company: Thank you very much.
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Saioa A.
Rating: 5 out of 5
following a purchase from 01/01/2024
I don't know much about minerals. But I have bought them trusting that you know and you are professionals. You give me confidence
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Laia F.
Rating: 5 out of 5
following a purchase from 31/12/2023
I received it earlier than expected, very well wrapped, 10.
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Mery L.
Rating: 5 out of 5
following a purchase from 31/12/2023
Good quality product. It was for a gift and it arrived gift wrapped. I make recurring purchases because I like the quality and price.
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Maria Teresa F.
Rating: 5 out of 5
following a purchase from 30/12/2023
Everything is perfect!
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Gemma S.
Rating: 5 out of 5
following a purchase from 30/12/2023
Excellent online sales service as well as after sales service.
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Adelins R.
Rating: 4 out of 5
following a purchase from 30/12/2023
It is just what I asked for, just like the image presented.
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Juan J.
Rating: 5 out of 5
following a purchase from 24/12/2023
Fast and correct
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Estefania S.
Rating: 4 out of 5
following a purchase from 28/12/2023
Fast service and product true to description
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Cristina P.
Rating: 5 out of 5
following a purchase from 30/12/2023
As always, a 10.
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Johana N.
Rating: 5 out of 5
following a purchase from 27/12/2023
Perfect
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María Isabel G.
Rating: 5 out of 5
following a purchase from 29/12/2023
I received my order correctly, well packed and on time. Thank you
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jane K.
Rating: 5 out of 5
following a purchase from 22/12/2023
All good thanks
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Gregory G.
Rating: 5 out of 5
following a purchase from 27/12/2023
I am very satisfied with my order from Vives de la Cortada. I ordered raw tourmaline which arrived very quickly in good quality packaging. I like the stones very much, they are very healthy.
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Oscar M.
Rating: 5 out of 5
following a purchase from 28/12/2023
Thank you...great...as always...happy new year
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Tibisay R.
Rating: 5 out of 5
following a purchase from 25/12/2023
Excellent work and great service
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Montse P.
Rating: 5 out of 5
following a purchase from 19/12/2023
Good
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AURORA L.
Rating: 5 out of 5
following a purchase from 09/12/2023
There was a problem with an item, and they offered me a lot of facilities to proceed with the exchange. Very satisfied.
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ANA ISABEL G.
Rating: 5 out of 5
following a purchase from 26/12/2023
GREAT AS ALWAYS
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Javier R.
Rating: 5 out of 5
following a purchase from 23/12/2023
Reasonable prices, fast delivery.
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Verónica C.
Rating: 5 out of 5
following a purchase from 26/11/2023
Excellent products and a very personalized service. I will order again.
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Jonatan C.
Rating: 5 out of 5
following a purchase from 21/12/2023
The product corresponds to what was delivered. I am satisfied.
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carlos andres E.
Rating: 5 out of 5
following a purchase from 20/12/2023
They arrived on time, the only bad thing was that the rainbow fluorite pendulum fell off as soon as I took it in my hands.
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Response from Vives de la Cortada
Good morning, we are sorry to hear that you have had a problem with our product. If you wish you can send us an email with a photo of the defect to [email protected] and we will help you to arrange an exchange. We apologize for the inconvenience.
C
Clara G.
Rating: 5 out of 5
following a purchase from 18/12/2023
Quality, beauty with impeccable service
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Debora J.
Rating: 4 out of 5
following a purchase from 19/12/2023
Pleasantly surprised. I have placed my first order and it will not be my last. I am very happy with the quality of the products. I ordered several pendants and bracelets and their quality and finish is higher than what you see in the pictures. Also, the crystals have a very nice energy. However, one of the pierced crystals I ordered has a hole that is too narrow and none of my chains fit :(
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Leonor C.
Rating: 5 out of 5
following a purchase from 17/12/2023
I loved the bracelet. It arrived very quickly
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Maria del Carmen G.
Rating: 5 out of 5
following a purchase from 16/12/2023
My first purchase and satisfied, everything very correct.
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Luis Shotze L.
Rating: 5 out of 5
following a purchase from 16/12/2023
Very good, although you can see that one of the sapphires was broken and glued, however all good.
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Response from Vives de la Cortada
Good morning, we are sorry that you had a problem with our product, we just wanted to specify that what we sent you was a ruby. If you wish you can send us an email with a photo of the defect to [email protected] and we will help you to arrange an exchange. We apologize for the inconvenience.
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María José O.
Rating: 5 out of 5
following a purchase from 14/12/2023
Magnificent
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Lorena M.
Rating: 5 out of 5
following a purchase from 29/11/2023
Everything arrived very well protected and I loved it. Very happy with the purchase. Thank you very much for your attention.
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