Customer reviews of Vives de la Cortada

Satisfied with my purchases. The bracelets are all very beautiful. The prices are reasonable. I recommend.

Fast and neat delivery, the stone is correct to see over time as there is a small vein in the middle. For now, the pendulum responds well.

Order processed quickly and the shipping too. The prices are very reasonable. Some products are out of stock for a long time, it's a shame.

Everything arrived, but the box arrived open. As an objection, it has too much plastic, excessive, and also in products that do not need it. The smaller quartz is smaller than expected. About the smaller quartz being smaller than expected.

I received the order on time and in good condition, but the pendulum arrived damaged and misaligned (bent). I sent an email to report the issue, but I have not received a response.

super efficient thanks

Fake tourmaline bracelet

The order took 13 days to be delivered and 9 references are missing or incomplete despite the invoice already paid! I hope the commercial return will be up to par.

Broken pyramid, black silver pendants, shungite powdered and the quartz candle was missing.

Very bad service, I had ordered some prisms and after telling them that if they sold them, they sent me others of very poor quality and damaged. The service and coordination are very bad. They had already told me and it has happened to me again.

The order came incomplete, an item was missing, I wrote to the email provided, and I have not received a response. I consider both the item and the money lost.

When I bought the products, they were all in stock and I paid. A few days later, they told me that some were out of stock. I would like them to update the page with the real stock. The ones that arrived were very good and perfectly wrapped.

The purchase was very good, only that a pendulum was missing a small part, now I will send a photo. Everything else is fine.

They look better in the photos. I was a little disappointed with one of the pendants I picked as it didn't look like a mineral. The delivery was very good.

Good morning, in general I am happy, but it arrived very late, I have already written an email. I did not receive a product: Raw Black Tourmaline - Units: Pack 1Kg 21. Thank you!

I have received an item that I did not order (at a much lower price) instead of another one that I paid for, because it seems that there were no stocks and they have not refunded me for that product, nor how I can return the one I do not want.

The post-sale service is quite ineffective. I want to return the product and they are ignoring me.

Dissatisfied, the Salvia is not of the expected quality and the Rhohonita massager is not made of this mineral, both pieces are purple. Nothing to do with the image of the order.

The order has arrived incomplete and I have no notification of the refund for the undelivered products. I sent an email and they have not replied.

catalog not up to date. We order but do not receive. Otherwise, where to find the invoice please Thank you

I ordered a blue fluorite bracelet and I received one that has nothing to do with the photograph on the website or the advertising you did. It's almost green. I reported it and the problem was not resolved. I feel deceived.

I have bought twice for two mail deliveries to my home. The first one, after waiting days, I had to go to the warehouse to pick it up. The second one was a gift to another city, after waiting several days, I called and it turns out that "we don't have staff", "the shipment is unprepared"... It's not serious. You have a lot to improve in the shipping area. I will not buy again. There are more serious businesses.

They took a long time with the order and the bracelets are very small.

Well, my experience has not been very good, as I bought a pack of 3-6 pieces of moldavite that included 5 grams, and after making the purchase, they changed the website, thanks to the fact that I have screenshots proving what I say. I contacted the store and was told that the only thing they could do was cancel the order and refund me, in the end, I accepted to continue the purchase with fewer grams of moldavite, but I asked to be given a longer piece and they did so, they also gave me a package of incense, the shipping was very fast. But my only complaint was the fact of buying a pack and then being told that no, that it was a mistake on the website, when I had been seeing that pack on the website for months and was waiting to be able to buy it. I felt disappointed honestly as I was initially very happy with my purchase, and ended up receiving less than what I initially bought, as I received a moldavite of between 2-2.9, and not the pack. The guy who attended to me was kind and respectful and at least had the detail of sending me a longer piece as I asked. I am a follower of the store on all platforms and I watch the live videos and the last thing I expected was for something like this to happen.

My experience has been good. But it's better to see the products directly, instead of a photo. Regarding my witch knot bracelet, I was surprised at how big the knot was. From the photo, I thought it was much smaller.

Good experience, I recommend it

The jade is not of quality. The Yoni egg purchased cannot be used intravaginally. I want to request a refund.

I ordered 11 bags of 50g of azurite from Morocco but I received 1 bag and I paid for 11. I received one broken point and another broken point on the crystal points. The extra chevron amethyst points I ordered are of poor quality. I hope you will resolve my issue regarding this order.

All the material that has arrived is very good, although 2 units of wheels are missing.

The shipment is fast and protected and the parts, good!

Very good attention and speed

I am satisfied with my purchases and the customer service which is top-notch. I didn't give 5 stars, just because some items are still not available and have been for a long time. But this is not dependent on the Vives de la Cortada team, who are a wonderful team.

Quick order and true to the size of the stones.

Good service.

Items that I had ordered and paid for are out of stock, and the order that I received has broken pieces, others do not match what I ordered at all.

A broken pendant arrived.

I received some rings full of rust. I have already requested a return but no one is responding to me.

Very good

The delivery person forced me to make the delivery to a neighbor because otherwise he would take it back to Santa Perpetua and I still haven't picked it up.

Hello Some of the products are damaged