The reviews highlight fast delivery and careful, secure packaging as a constant strength, with products arriving quickly and well protected. Customers repeatedly mention a wide selection of minerals, bracelets, and stones at good prices, noting the variety, quality, and attractive packaging like small gift bags. The service stands out for responsiveness and helpfulness, including friendly, solution-oriented staff and after-sales support, contributing to a reliable shopping experience. Overall, shoppers praise the seriousness, professionalism, and consistent satisfaction with both in-store and online purchases.
Just comment that one of the pyramids came with a broken tip and the little piece was not in the wrapper, so I understand that it was already like that before sending it, in any case I have kept it because it is difficult to demonstrate. Thank you.
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Response from Vives de la Cortada
Good morning, we are sorry that your experience has not been satisfactory, from here we want to remind you that, if any product has arrived with defect you can send us a photo to [email protected] and we will proceed to give you a solution as soon as possible. Sorry for the inconvenience.
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Odile G.
Rating: 4 out of 5
following a purchase from 16/09/2024
conforms to order. Well packaged. TOP delivery speed.
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Patricia R.
Rating: 2 out of 5
following a purchase from 26/08/2024
My only problem with you is that when I order on the web, I order what is there, because what is not there does not let me put it in the cart, but when it comes time to prepare the order there are always missing products, and maybe I have ordered ppalmente for that product ... which makes me consider looking for another supplier, otherwise, everything great, no problems but can not always miss things ... I do not know what way you can do to stop this from happening but ... this last order I was about to cancel the entire order.
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Maria Del Mar J.
Rating: 4 out of 5
following a purchase from 21/08/2024
Very fast delivery, everything is as described in the description.
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Giorgia C.
Rating: 4 out of 5
following a purchase from 16/08/2024
The order came really Quick and really well packed. Loved everything inside it (I bought some bombitas and 3 bracelets). Unfortunately one of the bracelets broke within the first 24 hours so I am a bit worried about the other 2, but still I am very satisfied.
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Jesús S.
Rating: 2 out of 5
following a purchase from 17/08/2024
In the order we were missing two rings and we have put another at will to make up the difference without warning and we are also missing a smoky quartz bracelet. We have commented on the problem and no one has given us a solution for the moment.
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Yolanda J.
Rating: 4 out of 5
following a purchase from 11/08/2024
Not yet received
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Diego H.
Rating: 2 out of 5
following a purchase from 02/08/2024
It is the first time that the material sent leaves much to be desired in quality. Apart from not looking anything like what is shown in the advertising photos.
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Carmen C.
Rating: 4 out of 5
following a purchase from 15/07/2024
Tolo arrived very well wrapped and in perfect condition. The minerals came very well polished and beautiful, as each mineral is unique they did not have the same appearance and color. Satisfied
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Eugenia D.
Rating: 4 out of 5
following a purchase from 27/06/2024
Speed, service, quality
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Marilo P.
Rating: 4 out of 5
following a purchase from 29/03/2024
Satisfied
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Sylvie R.
Rating: 1 out of 5
following a purchase from 16/06/2024
Problems with items that didn't match the description on the site, several emails sent for a return, and to date no reply. This is the first time I've done this, and I realize that customer service doesn't exist at all! Everything's fine if you don't have any problems. If I don't hear back from you, I'm not sure I'll continue to work with you. After-sales service is important to me.
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Diana D.
Rating: 4 out of 5
following a purchase from 17/06/2024
Quality products, you buy knowing that they are professionals in the sector. I put one star less because they abuse the protective plastic even in products that do not need it. Otherwise, delighted with the purchase, as always.
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Maria Jose R.
Rating: 1 out of 5
following a purchase from 11/06/2024
I am very unhappy I ordered an opal pendant that I also put that I asked please that it was light blue not white well then I get a miniature smaller than a pea and the worst thing is transparent like a magnifying glass so that's not opal at all I have a ring from another place where you can see that the stone is opal, it is turquoise blue not transparent like a magnifying glass and the worst thing is that it is not opal and the note that I wrote as if I had not written it in short.. Never again
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Raquel S.
Rating: 1 out of 5
following a purchase from 22/05/2024
ALL THE SIZES OF THE BRACELETS ARE WRONG. I ORDERED THEM IN 4MM AND THEY ALL CAME IN 6MM. I HAD TO GIVE THEM AWAY, I DIDN'T EVEN DESERVE TO WASTE MY TIME CHANGING THEM. FATAL
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Nuria G.
Rating: 4 out of 5
following a purchase from 25/05/2024
Very good products
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Manuel B.
Rating: 1 out of 5
following a purchase from 23/05/2024
Two products I ordered did not look anything like the pictures offered on the website.
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Juan Karlos A.
Rating: 4 out of 5
following a purchase from 16/05/2024
From the order to the arrival at home and the quality of the products have been very good.
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Roberto G.
Rating: 1 out of 5
following a purchase from 11/05/2024
The bracelet broke the same day it arrived. The rubber came frayed and when I took it off to train I was left without it. A pity really
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Cristina F.
Rating: 4 out of 5
following a purchase from 05/05/2024
They will contact you to solve any problem as soon as possible.
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Aroa M.
Rating: 4 out of 5
following a purchase from 09/05/2024
Beautiful crystals, I will definitely buy again.
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Marta R.
Rating: 4 out of 5
following a purchase from 02/05/2024
The size is perfect
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Iratxe Z.
Rating: 4 out of 5
following a purchase from 28/04/2024
Good service
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Ximena H.
Rating: 2 out of 5
following a purchase from 20/04/2024
I received something different from what I ordered, since they should have been Lemurian quartz needles and in reality I received raw Lemurian quartz points. I did not return them because I was traveling and I needed them for the trip, I had to adjust my therapy.
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Margarita O.
Rating: 4 out of 5
following a purchase from 23/04/2024
Fast and well prepared shipment. Lack of stock on the web. In the Barcelona store we bought more than 300 € and they did not have a gift detail for the purchase.
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Edwige R.
Rating: 4 out of 5
following a purchase from 15/04/2024
order well received and compliant. But large package for a box of incense that fit in an envelope.
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Jurgen J.
Rating: 4 out of 5
following a purchase from 08/04/2024
alles goed ontvangen
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Macarena V.
Rating: 4 out of 5
following a purchase from 09/04/2024
There should be measurements for these elastic bracelets so that you don't have to take them apart to make them smaller.
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Silvia C.
Rating: 2 out of 5
following a purchase from 01/04/2024
I am not very happy with the stones that I have received so far with my last order. I have received stones that are not totally what they say, for example I ordered Charoite and I received a stone formed by charoite powder combined surely with resins and dye to make it look real. There are others that are not but really, when I order from these people I never know if what I am going to receive is totally real or if it is a mixture of other stones or even worse resins...is it normal that they are so cheap?
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Claire H.
Rating: 2 out of 5
following a purchase from 04/04/2024
Parcel sent quickly but I am not satisfied with the quality of what I received. One of the suncatchers is damaged.
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Stephanie H.
Rating: 2 out of 5
following a purchase from 26/03/2024
Hello we had in the package a box with rose quartz massager without the ghasha. Also the three tiger eye stones are visually split and glued. Part of the order is correct but the quality is not. Kind regards
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Arantza R.
Rating: 4 out of 5
following a purchase from 27/02/2024
ok
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Montserrat C.
Rating: 4 out of 5
following a purchase from 02/03/2024
They are great professionals.
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Manuel F.
Rating: 4 out of 5
following a purchase from 06/03/2024
All good!
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Ester L.
Rating: 4 out of 5
following a purchase from 04/03/2024
Everything arrived as expected. The orgonites with some imperfection in the finish but I am satisfied with the purchase.
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Pablo U.
Rating: 4 out of 5
following a purchase from 21/02/2024
Although the products are expensive, with the promotion they are good value for money.
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David M.
Rating: 4 out of 5
following a purchase from 17/02/2024
ALL RIGHT
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Alicia C.
Rating: 4 out of 5
following a purchase from 17/02/2024
As expected
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Emilio M.
Rating: 4 out of 5
following a purchase from 15/02/2024
Good value for money products
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Maria Dolors M.
Rating: 4 out of 5
following a purchase from 09/02/2024
all right
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