Customer reviews of Vives de la Cortada

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 4 026 published reviews
5 3 537 88% 4 266 7% 3 99 2% 2 43 1% 1 81 2%

Summary of reviews

The online store excels in delivering high-quality products that consistently match customer expectations. Many customers noted the beautiful presentation and meticulous packaging, which adds a personal touch and ensures items arrive in perfect condition. The speed of delivery is another standout feature, with numerous reviews highlighting swift shipping times, often within 24 hours, that enhance the overall shopping experience. Additionally, customer service receives high praise for being friendly, professional, and efficient, often resolving issues quickly and effectively.

Reviews 1, 2 and 5 stars

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M
maria R.
Rating: 5 out of 5
following a purchase from 23/01/2021
All very correct, easy and intuitive.
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Luna Maria M.
Rating: 5 out of 5
following a purchase from 19/01/2021
Excellent.
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Yadira O.
Rating: 5 out of 5
following a purchase from 18/01/2021
Everything perfect and the material first class, thank you very much, I will repeat a new purchase, thank you.
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MARIA ROSA N.
Rating: 5 out of 5
following a purchase from 18/01/2021
Excellent natural mineral
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Natalia M.
Rating: 5 out of 5
following a purchase from 08/01/2021
The incense burners are beautiful, very good quality, despite the snowfall and the delay in transport they arrived very quickly. Easy to use. The website is easy to manage and order from."
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Trini R.
Rating: 5 out of 5
following a purchase from 21/01/2021
All correct, delivery times and customer service.
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Eva G.
Rating: 5 out of 5
following a purchase from 22/01/2021
I've been buying for years and I'm very happy
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lola J.
Rating: 5 out of 5
following a purchase from 15/01/2021
The purchase was very easy for me, the site is very simple and practical. The order was fast and super well wrapped jjjjjjjj
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Gemma C.
Rating: 5 out of 5
following a purchase from 21/01/2021
Very good attention
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Gema S.
Rating: 5 out of 5
following a purchase from 18/01/2021
Very satisfied with the products and service.
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Almudena S.
Rating: 5 out of 5
following a purchase from 14/01/2021
Despite the snow delay, it arrived in a few days and the pieces were beautiful. Very happy with the service :)
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Soledat N.
Rating: 5 out of 5
following a purchase from 18/01/2021
The order arrived perfectly and quickly.
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Marta G.
Rating: 5 out of 5
following a purchase from 18/01/2021
I have received it quickly and successfully.
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María del Carmen L.
Rating: 5 out of 5
following a purchase from 18/01/2021
Very good experience with this seller.very fast order.I will buy again.thank you".
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Beatriz F.
Rating: 5 out of 5
following a purchase from 16/01/2021
Very good service. I was contacted because one of the products I ordered was out of stock, the response was quick and the experience was very satisfactory.
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Gloria B.
Rating: 5 out of 5
following a purchase from 15/01/2021
All the items we had ordered arrived safely and the ones that were out of stock were exchanged for similar ones. Everything was perfect.
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Daria S.
Rating: 5 out of 5
following a purchase from 14/01/2021
Very easy and flexible shopping. They kept the products in my cart as long as I needed to get an idea of what I really needed. Very fast set up and excellent delivery. Throughout the whole process the accountant feels accompanied but not overwhelmed. Thank you very much !"
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Lucilene A.
Rating: 5 out of 5
following a purchase from 11/01/2021
They are beautiful
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JAVIER G.
Rating: 5 out of 5
following a purchase from 14/01/2021
It is the first time I have bought and the truth is that I have been delighted, very serious, good products and good presentation as well as fast delivery".
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Marina G.
Rating: 5 out of 5
following a purchase from 14/01/2021
Everything is perfect!
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Raquel G.
Rating: 5 out of 5
following a purchase from 08/01/2021
All correct.perfect package report and tracking.products all correct all as expected and as shown on the webQuality price great.estimation of receipt of the order correct."
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R
Rubén M.
Rating: 5 out of 5
following a purchase from 07/12/2020
ARTICLES OF VERY GOOD QUALITY
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Marga A.
Rating: 5 out of 5
following a purchase from 13/01/2021
Fast and efficient attention and service.
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Dolores R.
Rating: 5 out of 5
following a purchase from 13/01/2021
All excellent
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Sandra P.
Rating: 5 out of 5
following a purchase from 13/01/2021
All good, the only thing is that in the order they forgot to add an item, but the replacement has been very fast.delighted with the service".
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Teresa M.
Rating: 5 out of 5
following a purchase from 26/11/2020
The quality of the stones is excellent!
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Beatriz F.
Rating: 5 out of 5
following a purchase from 31/12/2020
Everything is perfect!
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Júlia B.
Rating: 5 out of 5
following a purchase from 05/01/2021
Great, as always!
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Claudia K.
Rating: 5 out of 5
following a purchase from 04/01/2021
Quick and easy purchase process. The product arrived quickly and well protected. The product conforms to what is described on the website. recommended!
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ROSA A.
Rating: 5 out of 5
following a purchase from 04/01/2021
geanial,
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Cristian M.
Rating: 5 out of 5
following a purchase from 04/01/2021
Fast management and very good treatment.
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LIDIA P.
Rating: 5 out of 5
following a purchase from 04/01/2021
Very fast delivery and great packaging. Good presentation
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Sandra R.
Rating: 5 out of 5
following a purchase from 19/12/2020
Fast delivery and reliable website
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Jose Ignacio M.
Rating: 5 out of 5
following a purchase from 31/12/2020
Very good, sent in a short time despite it being Epiphany time.
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M
Montse P.
Rating: 1 out of 5
following a purchase from 31/12/2020
The product does not match the description
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Response from Vives de la Cortada
I will not return it as I needed it and I'm using it, I'm disappointed that it is not the expected size as it says in the description, perhaps it would be more intelingente put between 3x4 and 6x4 not to generate false hopes, but as I say I will not return it, thanks for your interest and I will think before I buy again with you, thanks.a greeting.
M
Montse P.
Rating: 1 out of 5
following a purchase from 31/12/2020
The product does not match the description
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Response from Vives de la Cortada
Hello Montse, you can return the product by calling 933041886 from Monday to Friday from 9 am to 8 pm. If you dial extension 2 they will tell you how to process the return. Sorry for the inconvenience.
M
Montse P.
Rating: 1 out of 5
following a purchase from 31/12/2020
The product does not match the description
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Response from Vives de la Cortada
In the description the size it says is 6x4 and the pieces that I have received are 3x3 and 4x3 I am disappointed.
M
Montse P.
Rating: 1 out of 5
following a purchase from 31/12/2020
The product does not match the description
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Response from Vives de la Cortada
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B
Beatriz G.
Rating: 5 out of 5
following a purchase from 30/12/2020
It was a gift for a person who came by to pick it up in person the next day, and everything went very well. Thank you
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Maria Jose G.
Rating: 5 out of 5
following a purchase from 29/12/2020
I like it, it has a lot of variety and quality everything.
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