Customer reviews of Vives de la Cortada

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 4 127 published reviews
5 3 631 88% 4 271 7% 3 99 2% 2 43 1% 1 83 2%

Summary of reviews

Vives de la Cortada consistently delivers fast shipping and careful packaging, with many mentions of rapid delivery and products arriving in perfect condition. Customers highlight accurate representations in photos, high-quality stones and metals, and precise fulfillment of orders, with valuables arriving well protected and neatly wrapped. The store also earns praise for reliable service and clear communication, including fast, efficient order handling and supportive assistance when issues arise. Repeated purchases and strong recommendations reflect broad satisfaction with product quality, packaging, and dependable delivery.

Reviews 1 and 2 stars

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M
Marc C.
Rating: 2 out of 5
following a purchase from 28/07/2020
I had broken products and the supplier does not take any news to know if I am happy".
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Response from Vives de la Cortada
Good morningThank you".
Y
Yolanda G.
Rating: 2 out of 5
following a purchase from 20/07/2020
It is my first experience with them and I have to say that I am a little disappointed, I ordered a 6mm moonstone bracelet and it arrived to me smaller than 5mm. A pity...for the most part regarding the very fast delivery service (I would have preferred to wait longer and the content of my shipment would have made me more excited)".
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Response from Vives de la Cortada
We are sorry that the product received has not been to your liking Yolanda. After receiving the order you have 48 hours to make a return in case you are not satisfied with the items. Again, sorry for the inconvenience. Best regards
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Ángel M.
Rating: 2 out of 5
following a purchase from 07/07/2020
They tell you that you will receive a piece similar to the one in the photo and not even close, you see a shirt with colorful flowers and they send you a dark camouflage t-shirt, the delivery was fast.
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J
Julio N.
Rating: 2 out of 5
following a purchase from 27/06/2020
A stone did not arrive in good condition.
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Laia F.
Rating: 2 out of 5
following a purchase from 25/05/2020
The article was scratched
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Anonymous A.
Rating: 1 out of 5
following a purchase from 09/12/2019
I was expecting a single citrine druse and not so many small pieces, very small very small.
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Response from Vives de la Cortada
Good morning Carlo, in the product description it specifies &quot.
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