Vives de la Cortada consistently delivers fast shipping and careful packaging, with many mentions of rapid delivery and products arriving in perfect condition. Customers highlight accurate representations in photos, high-quality stones and metals, and precise fulfillment of orders, with valuables arriving well protected and neatly wrapped. The store also earns praise for reliable service and clear communication, including fast, efficient order handling and supportive assistance when issues arise. Repeated purchases and strong recommendations reflect broad satisfaction with product quality, packaging, and dependable delivery.
I paid for a more expensive delivery in less than 5 days and I was delivered in 1 week because it took 4 days for the package to leave, some items are missing and I am waiting for the refund. I would prefer to be informed about replacements.
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Elena R.
Rating: 1 out of 5
following a purchase from 15/07/2025
The bracelets did not smell of palo santo and one of them came with the rubber given to it, I have to buy palo santo essential oil but seeing the quality I don't think I will buy it for you.
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Ignacio V.
Rating: 3 out of 5
following a purchase from 06/07/2025
Among the new products, they include some used ones.
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Mercedes G.
Rating: 3 out of 5
following a purchase from 01/07/2025
Extended delivery time.... I had to worry because they did not meet the deadlines. Apparently, it was the transport agency. But the end result is that the client does not have their products on the agreed time.
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Gloria B.
Rating: 4 out of 5
following a purchase from 30/06/2025
This shipment has arrived earlier than other times.
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Valérie D.
Rating: 3 out of 5
following a purchase from 18/06/2025
The candles have no scent. A positive point is the very fast delivery and careful packaging.
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Sonia B.
Rating: 1 out of 5
following a purchase from 07/06/2025
Good product, fast delivery
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Patrick H.
Rating: 4 out of 5
following a purchase from 01/06/2025
I am satisfied. I received my sphere very quickly, well packaged. Thank you.
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Gangolf M.
Rating: 1 out of 5
following a purchase from 25/05/2025
333 / 5.000 Hello Vives de la Cortada Team, I would like to inform you that the 4737 "Palo Santo Premium Bag" (3 x 1 kg) I received is by no means premium quality. Almost two-thirds of the contents have brown spots from decomposition, wormholes, are rotten, and have bark. I am very dissatisfied. This is the worst C-grade product. I will send Photos in a separate E-Mail. Gangolf Malsy, Kristallgalaxie
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Montserrat G.
Rating: 3 out of 5
following a purchase from 24/05/2025
A calcite sphere has a defect and 3 octahedrons do not have the geometric shape. I sent an email on Thursday, May 29 when I picked it up and I have not received a response. Yesterday, May 30 in the afternoon, I called by phone and a very kind guy took note and committed to sending me 1 sphere and 3 octahedrons. For now, I don't know anything about whether it has been sent to me.
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Jorge R.
Rating: 1 out of 5
following a purchase from 22/05/2025
They sent me the wrong product and they won't change it for me
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Natalia S.
Rating: 3 out of 5
following a purchase from 09/05/2025
Everything is very good, except for the turquoises, which arrived broken and small, they were not cabochons as I requested.
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Véronique N.
Rating: 1 out of 5
following a purchase from 29/04/2025
I did not receive the correct item and the store is not responding to my emails. I do not recommend this site.
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Mireia M.
Rating: 1 out of 5
following a purchase from 26/04/2025
The order is incomplete, there are no amethyst cabochons
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Pierre V.
Rating: 4 out of 5
following a purchase from 22/04/2025
Everything was fine, except for a green jasper pebble... not green at all.
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Soraya M.
Rating: 1 out of 5
following a purchase from 26/03/2025
everything came to me great and very quickly
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Renata F.
Rating: 3 out of 5
following a purchase from 31/03/2025
It arrived quickly, but what I ordered was a bit bent, other than that it's fine.
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María Z.
Rating: 1 out of 5
following a purchase from 27/03/2025
I bought several things, including a mini witch knot in sterling silver 925. It is completely yellow. I wrote to you in the order notes, but I did not receive a response. That's all.
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María Isabel M.
Rating: 1 out of 5
following a purchase from 25/03/2025
I asked for the wooden pendulum and the Selenite base; the wooden pendulum came to me crooked.
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Elisa O.
Rating: 4 out of 5
following a purchase from 13/03/2025
Translate these texts into English :0 : .
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David M.
Rating: 4 out of 5
following a purchase from 11/03/2025
ALL RIGHT
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Jeremy C.
Rating: 3 out of 5
following a purchase from 17/02/2025
Overall quite satisfied but one bracelet not in the right stone size with an unconstructive exchange with the seller. I'm nice, so I still give 4 stars for the cheapness of the products and the delivery times.
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Response from Vives de la Cortada
Hello Jérémy, if a product does not meet your expectations, you can return the items within 48 hours of receiving the order. If you wish, you can call us at 93 304 18 86 and we will help you with the return. We apologize for the inconvenience.
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Judit D.
Rating: 3 out of 5
following a purchase from 19/02/2025
The tip of the selenite tower had suffered a blow and was jumped, otherwise everything was fine.
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María F.
Rating: 4 out of 5
following a purchase from 14/02/2025
Good buy
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Cristina T.
Rating: 4 out of 5
following a purchase from 09/02/2025
Well
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Rus C.
Rating: 3 out of 5
following a purchase from 14/02/2025
Good afternoon. Unfortunately, I have received one of the broken pieces. The selenite bowl. I would greatly appreciate it if you could contact me to resolve this. Best regards.
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Response from Vives de la Cortada
Hello Rus, we are sorry that your experience has not been satisfactory, we have tried to contact you in the last few days without success. If you wish, you can call us at 93 304 18 86 to find a solution. We apologize for the inconvenience.
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Sara G.
Rating: 4 out of 5
following a purchase from 08/02/2025
👍🏻
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Mireia D.
Rating: 4 out of 5
following a purchase from 04/02/2025
Everything came very well protected and with very cool cloth bags. Satisfied
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Juan P.
Rating: 1 out of 5
following a purchase from 28/01/2025
I placed an order online, I left some instructions to choose the item and they were not followed. I would have appreciated it if they had contacted me to choose the item.
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Nuria P.
Rating: 4 out of 5
following a purchase from 22/01/2025
Very happy with the purchase and the service, I will repeat.
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Alina Elena M.
Rating: 4 out of 5
following a purchase from 30/01/2025
I received my order
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Patricia D.
Rating: 1 out of 5
following a purchase from 28/01/2025
Hello for a first . Unfortunately disappointed with everything. Missing products see half of the items. And stones reviewed not very nice qualities do not look at all like the photo of the net . disappointment.I confess I do not know if I will make a new order.crdt too bad. Patricia D
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Ezoterika Sia I.
Rating: 1 out of 5
following a purchase from 22/12/2024
Product- Palo Santo Premium Bag + - Units : Pack 5Kg (Reference: 4737) --does not correspond to its name. PREMIUM is not just a beautiful word. It is quality. I received large pieces of wood in very poor packaging. With mold. This is unfair to me - how will I sell in my store?? Very poor packaging of the entire order. International packaging should be strong. And white sage - they threw it in a box and closed it.
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Response from Vives de la Cortada
Hello Igor, we're sorry to hear that your experience wasn't satisfactory and that the product didn't fulfill your expectations. We tried to get in touch with you through your contact email in order to solve the problem, but we didn't receive a reply. We would like that this bad experience doesn't mark possible future purchases, this is an isolated case in which retaliation has already been taken and it won't happen again so we would appreciate that if you have a problem again with the items received, please write us directly to [email protected] attaching images of the product and we will look for a solution. Thank you for your understanding.
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Isabelle C.
Rating: 4 out of 5
following a purchase from 16/12/2024
Fast and careful delivery, I recommend it.
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José G.
Rating: 4 out of 5
following a purchase from 11/12/2024
Very good
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Procopia M.
Rating: 3 out of 5
following a purchase from 28/11/2024
Items are fine, but they take forever to prepare and ship orders.
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Response from Vives de la Cortada
Good afternoon, we are sorry that your experience has not been satisfactory, due to the promotion we have had there has been a little delay in the preparation, as we have indicated on our website, but normally delivery times are shorter, we apologize for the inconvenience. For any questions you can contact [email protected]
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Marie-Odile M.
Rating: 3 out of 5
following a purchase from 23/11/2024
I'm rather disappointed by the bracelets, which are really tiny. It would be nice to take a photo of the bracelets with a hand to see how big they are.
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Response from Vives de la Cortada
Hello, we regret that the product was not to your liking, please note that in the item description, there are aproximate product measurements. If you wish, you can send us an e-mail to [email protected] enclosing photos of the product to make an item change. Sorry for the inconvenience.
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Isabelle B.
Rating: 4 out of 5
following a purchase from 13/11/2024
Fast service and friendly contact. Highly recommend.
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Marilo P.
Rating: 4 out of 5
following a purchase from 31/10/2024
Good
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Mireia V.
Rating: 4 out of 5
following a purchase from 23/10/2024
satisfied!
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