Customer reviews of Vives de la Cortada

9,5 /10

Based on 4 223 published reviews

5 3 713 88% 4 279 7% 3 102 2% 2 44 1% 1 85 2%

Summary of reviews

The reviews highlight fast delivery and careful, secure packaging as a constant strength, with products arriving quickly and well protected. Customers repeatedly mention a wide selection of minerals, bracelets, and stones at good prices, noting the variety, quality, and attractive packaging like small gift bags. The service stands out for responsiveness and helpfulness, including friendly, solution-oriented staff and after-sales support, contributing to a reliable shopping experience. Overall, shoppers praise the seriousness, professionalism, and consistent satisfaction with both in-store and online purchases.

Reviews 1, 3 and 4 stars

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Elena V.

Published on 07/09/2023 à 16h55 following a purchase from 30/08/2023

The order arrived quickly, 48 hours. And well packaged. Only (I ordered 3 gua sha massagers) and two have small as mini breaks. I understand that being authentic stones and minerals you can pass, but I consider that the polishing should be better, since its use is in skin massage (and can damage the skin).

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Manuela J.

Published on 06/09/2023 à 13h20 following a purchase from 31/08/2023

👌👌🙏

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Pilar M.

Published on 06/09/2023 à 11h30 following a purchase from 31/08/2023

Very fast, very well packaged and total coincidence between photography and received objects, I will buy again.

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Ana P.

Published on 03/09/2023 à 21h42 following a purchase from 28/08/2023

Good quality bracelet

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Vicente D.

Published on 24/08/2023 à 07h26 following a purchase from 09/08/2023

THE ADVERTISED DISCOUNT OF 25,00€ IS NOT REAL.

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María Del Carmen T.

Published on 22/08/2023 à 20h45 following a purchase from 04/08/2023

In general it is fine but the cloth bags are always missing some. In the last order I have missed 6 and some more with failure.

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Craig R.

Published on 12/08/2023 à 14h18 following a purchase from 05/08/2023

Vibes de cortada always give me great service but I have a problem with the courier UPS in the Uk every single time - and this time they are charging me £80 import tax on an order of £230 - and haven’t delivered on time

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Marilo P.

Published on 05/08/2023 à 21h25 following a purchase from 30/07/2023

Good

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Elisabeth S.

Published on 29/07/2023 à 17h05 following a purchase from 22/07/2023

I ordered some gemmas that I needed for a certain day. I ordered them ahead of time. They offered between 6 and 10. I told them to give me at least 7 (just in case they gave me less and 6 was not enough for what I needed). They gave me 7. But the worst thing was how long it took. I complained. They told me first thing the next day and it did NOT arrive. It arrived the next day and at noon. It did not arrive in time for what I needed and I do not intend to repeat with this supplier. Delivery is as important as the product.

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Response from Vives de la Cortada Published on 30/08/2023

Bonjour Elisabeth, nous sommes désolés que les produits ne vous aient pas plu, nous tenons à préciser que tout minéral ayant un traitement colorant ou similaire est spécifié dans la description du produit.

Anne D.

Published on 26/07/2023 à 11h31 following a purchase from 20/07/2023

Delivery was fine, but I was just disappointed by the size of the so-called medium-sized geodes, which for me are very small, and by the price of the black tourmalines, which are of fine quality. Thank you

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Sabine B.

Published on 20/07/2023 à 20h24 following a purchase from 14/07/2023

Très joli bracelet. Très satisfaite.

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Odette L.

Published on 18/07/2023 à 11h34 following a purchase from 11/07/2023

Very good

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Paqui M.

Published on 16/07/2023 à 17h11 following a purchase from 10/07/2023

The shungite pendant is as described and perfectly meets my expectations.

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Stevan M.

Published on 11/07/2023 à 06h34 following a purchase from 04/07/2023

very good. the only reason i gave 4 stars is because after i ordered, it turned out they didnt have everything i ordered. their web page wasnt up to date. sebastion from the warehouse called me, he was very helpful & apologetic about the problem. we fixed the problem, i am very satisfied / happy with my experience / solution buying from vives cortada. el unico motivo que di 4 estrallas en vez de 5, es por que despues de pagar / hacer mi pedido, resulta no tenian todo que yo habia pedido. sebasation del almacen me llamo, me explico el problema y lo solucianomos sin problemas. el sebastion era muy amable y muy professional. estoy contento con la calidad y mi experiencia comprando de vives cortada.

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Dolores L.

Published on 09/07/2023 à 17h09 following a purchase from 04/07/2023

Good quality and speed.

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Olga E.

Published on 28/06/2023 à 20h53 following a purchase from 21/06/2023

I love your products

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Marilo P.

Published on 07/06/2023 à 04h32 following a purchase from 31/05/2023

I received my order late

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Juana H.

Published on 05/06/2023 à 14h52 following a purchase from 30/05/2023

They need to better express the theme of the earrings. In the end I have two pairs. You should put pair of earrings and not "button earring" as it appears.

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Catherine E.

Published on 24/05/2023 à 13h13 following a purchase from 17/05/2023

the products are in conformity with the order, speed of sending, the only disadvantage, it is that there is no identification, reference or name on each article .... only point to be improved thank you

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Tamara F.

Published on 22/05/2023 à 17h41 following a purchase from 17/05/2023

Everything perfect

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Daniela Z.

Published on 11/05/2023 à 13h46 following a purchase from 30/04/2023

incomplete delivery... lost package

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Dolores L.

Published on 30/04/2023 à 14h33 following a purchase from 23/04/2023

Quality. And a good online deal.

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Sílvia M.

Published on 26/04/2023 à 09h01 following a purchase from 20/04/2023

All correct

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Ana Grandvaux B.

Published on 25/04/2023 à 18h43 following a purchase from 19/04/2023

I am satisfied

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Adriana Patricia Q.

Published on 09/04/2023 à 08h14 following a purchase from 20/03/2023

Good

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Marilo P.

Published on 06/04/2023 à 21h35 following a purchase from 31/03/2023

Good

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José H.

Published on 03/04/2023 à 22h01 following a purchase from 22/03/2023

The only problem is when we make the payment, because we do not pay VAT and we always have to ask for a new invoice to be made.

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Ines C.

Published on 03/04/2023 à 20h31 following a purchase from 29/03/2023

Great service. The order arrived the next day. Everything was fine.

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Oscar M.

Published on 02/04/2023 à 13h27 following a purchase from 25/03/2023

Everything is perfect, although I still have one of the crystals pending, which was out of stock and the website said there was availability.

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Javier M.

Published on 02/04/2023 à 11h15 following a purchase from 25/03/2023

Very happy

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Gabriel L.

Published on 26/03/2023 à 17h13 following a purchase from 20/03/2023

What they are doing is disrespectful to their customers.

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Mª Angeles F.

Published on 08/03/2023 à 13h46 following a purchase from 27/02/2023

Efficiency and speed

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Pepi M.

Published on 28/02/2023 à 12h36 following a purchase from 21/02/2023

Very pleased. Fast shipping, perfect packaging, the pieces 5 stars.

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Susana B.

Published on 14/02/2023 à 12h02 following a purchase from 06/02/2023

I relied too much on the good reviews. The incense I bought goes out 10 seconds after lighting it The pendulums and the polished stone are pitted from bumps or bad polishing experience.

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João C.

Published on 12/02/2023 à 17h41 following a purchase from 02/02/2023

Atenciosos e rápidos no envio

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Christophe G.

Published on 10/02/2023 à 13h04 following a purchase from 02/02/2023

not delivered :( still waiting for a delivery and an answer by email to my mail

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Philippe P.

Published on 07/02/2023 à 15h34 following a purchase from 27/01/2023

r a s

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Elisa C.

Published on 06/02/2023 à 15h01 following a purchase from 31/01/2023

I love it and especially the service that arrived earlier than expected, just to say that I love it.

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Mihaela T.

Published on 26/01/2023 à 17h20 following a purchase from 18/01/2023

I am happy with what I have purchased Thank you

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Manuela V.

Published on 25/01/2023 à 12h39 following a purchase from 05/01/2023

All good, the problem is that it's so drapey and I don't know how to treat this fabric and especially the drape.

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