Customer reviews of Vives de la Cortada

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ROBERTO G.

Rating: 1 out of 5

Published on 18/05/2024 à 12h06 following a purchase from 11/05/2024

The bracelet broke the same day it arrived. The rubber came frayed and when I took it off to train I was left without it. A pity really

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Sabine G.

Rating: 3 out of 5

Published on 28/04/2024 à 20h39 following a purchase from 18/04/2024

Disappointed by the pendulum which came unstuck on the second day of use Fast delivery otherwise

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Laura R.

Rating: 3 out of 5

Published on 21/02/2024 à 08h44 following a purchase from 09/02/2024

Quite happy with my order although I expected the opals to be more colorful and one of the bronze pendants had a crushed clasp. Otherwise everything was fine.

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Response from Vives de la Cortada Published on 22/02/2024

Good morning, thank you for your comment, we regret that the pendant had a defect if you want we can change it right now, regarding opals the vast majority of minerals vary in color, motif and opacity naturally, that is why in the item description specifies that the product to be delivered is similar to that of the photograph. From here we want to remind you that if you want you can return the articles within 48h from the reception of the order. To process the exchange/return you can send us an email to [email protected], thank you very much and sorry for the inconvenience.

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ana lucia G.

Rating: 3 out of 5

Published on 13/12/2023 à 06h24 following a purchase from 28/11/2023

Óptimo ... obrigada

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Carlos R.

Rating: 1 out of 5

Published on 02/12/2023 à 11h18 following a purchase from 19/11/2023

I ordered on November 19 and still haven't received my order. After complaint, they just gave me the carrier's number for me to solve the problem. No one answers, always busy signal. Absolutely unbelievable.

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Sara B.

Rating: 1 out of 5

Published on 30/11/2023 à 16h55 following a purchase from 24/11/2023

At no time is it indicated that the stones stain.

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Societe Le St Graal D.

Rating: 1 out of 5

Published on 17/11/2023 à 13h41 following a purchase from 13/10/2023

broken or missing items, difficult to reach agreement with managers

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Manuela D.

Rating: 1 out of 5

Published on 14/11/2023 à 05h01 following a purchase from 07/11/2023

Top

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Herminia O.

Rating: 1 out of 5

Published on 10/11/2023 à 06h21 following a purchase from 02/11/2023

Variety, quality and price, plus a great customer service. Fast delivery, they are reliable

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Silvia C.

Rating: 3 out of 5

Published on 26/09/2023 à 17h02 following a purchase from 19/09/2023

In the photos the feeling is that the stones have another color. It is true that it warns, but in my case, the tonality and transparency is very different. There are even many cracks in 2 of the pieces. Next time I will buy them in person, at a fair or in a store. It arrived very well protected, and the transport agency contacted me to adjust the delivery schedule.

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Manuela J.

Rating: 3 out of 5

Published on 06/09/2023 à 13h20 following a purchase from 31/08/2023

👌👌🙏

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pilar M.

Rating: 1 out of 5

Published on 06/09/2023 à 11h30 following a purchase from 31/08/2023

Very fast, very well packaged and total coincidence between photography and received objects, I will buy again.

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VICENTE D.

Rating: 1 out of 5

Published on 24/08/2023 à 07h26 following a purchase from 09/08/2023

THE ADVERTISED DISCOUNT OF 25,00€ IS NOT REAL.

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Craig R.

Rating: 3 out of 5

Published on 12/08/2023 à 14h18 following a purchase from 05/08/2023

Vibes de cortada always give me great service but I have a problem with the courier UPS in the Uk every single time - and this time they are charging me £80 import tax on an order of £230 - and haven’t delivered on time

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Elisabeth S.

Rating: 1 out of 5

Published on 29/07/2023 à 17h05 following a purchase from 22/07/2023

I ordered some gemmas that I needed for a certain day. I ordered them ahead of time. They offered between 6 and 10. I told them to give me at least 7 (just in case they gave me less and 6 was not enough for what I needed). They gave me 7. But the worst thing was how long it took. I complained. They told me first thing the next day and it did NOT arrive. It arrived the next day and at noon. It did not arrive in time for what I needed and I do not intend to repeat with this supplier. Delivery is as important as the product.

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Response from Vives de la Cortada Published on 30/08/2023

Bonjour Elisabeth, nous sommes désolés que les produits ne vous aient pas plu, nous tenons à préciser que tout minéral ayant un traitement colorant ou similaire est spécifié dans la description du produit.

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Sabine B.

Rating: 1 out of 5

Published on 20/07/2023 à 20h24 following a purchase from 14/07/2023

Très joli bracelet. Très satisfaite.

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Odette L.

Rating: 3 out of 5

Published on 18/07/2023 à 11h34 following a purchase from 11/07/2023

Very good

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Paqui M.

Rating: 1 out of 5

Published on 16/07/2023 à 17h11 following a purchase from 10/07/2023

The shungite pendant is as described and perfectly meets my expectations.

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Olga E.

Rating: 1 out of 5

Published on 28/06/2023 à 20h53 following a purchase from 21/06/2023

I love your products

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Marilo P.

Rating: 3 out of 5

Published on 07/06/2023 à 04h32 following a purchase from 31/05/2023

I received my order late

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Tamara F.

Rating: 3 out of 5

Published on 22/05/2023 à 17h41 following a purchase from 17/05/2023

Everything perfect

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Daniela Z.

Rating: 1 out of 5

Published on 11/05/2023 à 13h46 following a purchase from 30/04/2023

incomplete delivery... lost package

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Ana Grandvaux B.

Rating: 1 out of 5

Published on 25/04/2023 à 18h43 following a purchase from 19/04/2023

I am satisfied

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Marilo P.

Rating: 3 out of 5

Published on 06/04/2023 à 21h35 following a purchase from 31/03/2023

Good

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José H.

Rating: 3 out of 5

Published on 03/04/2023 à 22h01 following a purchase from 22/03/2023

The only problem is when we make the payment, because we do not pay VAT and we always have to ask for a new invoice to be made.

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INES C.

Rating: 1 out of 5

Published on 03/04/2023 à 20h31 following a purchase from 29/03/2023

Great service. The order arrived the next day. Everything was fine.

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Javier M.

Rating: 1 out of 5

Published on 02/04/2023 à 11h15 following a purchase from 25/03/2023

Very happy

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Gabriel L.

Rating: 1 out of 5

Published on 26/03/2023 à 17h13 following a purchase from 20/03/2023

What they are doing is disrespectful to their customers.

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Pepi M.

Rating: 1 out of 5

Published on 28/02/2023 à 12h36 following a purchase from 21/02/2023

Very pleased. Fast shipping, perfect packaging, the pieces 5 stars.

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Susana B.

Rating: 1 out of 5

Published on 14/02/2023 à 12h02 following a purchase from 06/02/2023

I relied too much on the good reviews. The incense I bought goes out 10 seconds after lighting it The pendulums and the polished stone are pitted from bumps or bad polishing experience.

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christophe G.

Rating: 3 out of 5

Published on 10/02/2023 à 13h04 following a purchase from 02/02/2023

not delivered :( still waiting for a delivery and an answer by email to my mail

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Dupin L.

Rating: 3 out of 5

Published on 21/01/2023 à 21h27 following a purchase from 08/01/2023

Hello I received my order and it misses 3 bracelets 2 agate foam in 4.-Mm

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David V.

Rating: 3 out of 5

Published on 25/12/2022 à 09h22 following a purchase from 17/12/2022

The tiger eye bracelet perfect and good quality, or garnet bracelet 90 percent of the beads were pitted and some scratched.

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Response from Vives de la Cortada Published on 11/01/2023

Bonjour David, nous sommes désolés que le produit n'ait pas été à votre goût, veuillez noter que l'article précise que le produit à livrer est similaire à celui de la photo. Si vous le souhaitez, vous pouvez nous envoyer un message en joignant des photos du produit au 604 25 73 58.

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Tamara A.

Rating: 3 out of 5

Published on 14/12/2022 à 09h14 following a purchase from 07/12/2022

The large Yoni egg is the size of other medium Yoni eggs, and the medium is slightly larger than other small Yoni eggs.

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patrice F.

Rating: 1 out of 5

Published on 06/12/2022 à 18h20 following a purchase from 30/11/2022

Elastic on the bracelets of poor quality, the cat's eye that I ordered as a bracelet does not look anything like the photo of the product, I am very disappointed with your products and prices charged

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Salvador M.

Rating: 3 out of 5

Published on 01/12/2022 à 11h46 following a purchase from 25/11/2022

It almost reached the kilo weight, although I bought 1 kg (only a few grams were missing).

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CARME R.

Rating: 3 out of 5

Published on 01/12/2022 à 06h27 following a purchase from 24/11/2022

The quality of the stones I must assume that it is good I was surprised that the tourmaline 1/2 kilo came only in 4 large pieces, the truth did not expect so, and the quartz tips were quite old with a lot of dust accumulated.for the rest myu fast in shipping, very good information in tracking the package, and very well protected.gracias

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Lorea M.

Rating: 3 out of 5

Published on 15/11/2022 à 15h16 following a purchase from 09/11/2022

Good customer service, but the material is average ... Two pendulums fell apart as soon as they were taken out of the bag ....

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Carol G.

Rating: 3 out of 5

Published on 23/10/2022 à 11h12 following a purchase from 16/10/2022

The bracelet is nice but the rubber cord was already frayed.

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Irene M.

Rating: 3 out of 5

Published on 18/10/2022 à 20h31 following a purchase from 11/10/2022

The products are what they say but I would like them to specify more details, such as the size of the rings or if they are adjustable.

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