Vives de la Cortada consistently delivers fast shipping and careful packaging, with many mentions of rapid delivery and products arriving in perfect condition. Customers highlight accurate representations in photos, high-quality stones and metals, and precise fulfillment of orders, with valuables arriving well protected and neatly wrapped. The store also earns praise for reliable service and clear communication, including fast, efficient order handling and supportive assistance when issues arise. Repeated purchases and strong recommendations reflect broad satisfaction with product quality, packaging, and dependable delivery.
I will not return it as I needed it and I'm using it, I'm disappointed that it is not the expected size as it says in the description, perhaps it would be more intelingente put between 3x4 and 6x4 not to generate false hopes, but as I say I will not return it, thanks for your interest and I will think before I buy again with you, thanks.a greeting.
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Montse P.
Rating: 1 out of 5
following a purchase from 31/12/2020
The product does not match the description
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Response from Vives de la Cortada
Hello Montse, you can return the product by calling 933041886 from Monday to Friday from 9 am to 8 pm. If you dial extension 2 they will tell you how to process the return. Sorry for the inconvenience.
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Nuria C.
Rating: 4 out of 5
following a purchase from 31/12/2020
Very good although lately they are a little late in the preparation of the order.
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Beatriz G.
Rating: 5 out of 5
following a purchase from 30/12/2020
It was a gift for a person who came by to pick it up in person the next day, and everything went very well. Thank you
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Maria Jose G.
Rating: 5 out of 5
following a purchase from 29/12/2020
I like it, it has a lot of variety and quality everything.
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Eugeni G.
Rating: 5 out of 5
following a purchase from 29/12/2020
Very professional
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Sara C.
Rating: 5 out of 5
following a purchase from 23/12/2020
Excellent
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Techu T.
Rating: 4 out of 5
following a purchase from 28/12/2020
Relatively fast and efficient.
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Milagros C.
Rating: 5 out of 5
following a purchase from 18/12/2020
Good quality and price. Totally recommendable.
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Eugenia M.
Rating: 5 out of 5
following a purchase from 19/12/2020
The 3 products I purchased came very well packaged and protected. They were 2 selenite pendants and a massage of the same material. The quality of them is very good, very good finish. Very happy with my order.
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Raquel S.
Rating: 5 out of 5
following a purchase from 18/12/2020
Very satisfied. Fast and impeccable delivery
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Eva E.
Rating: 5 out of 5
following a purchase from 18/12/2020
Very fast and good quality
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Eva G.
Rating: 5 out of 5
following a purchase from 28/12/2020
Easy to use, fast
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Sara S.
Rating: 5 out of 5
following a purchase from 11/12/2020
Very satisfied with my products purchased at Vives and very good customer service. Thank you very much!
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Ainhoa L.
Rating: 5 out of 5
following a purchase from 21/12/2020
Very happy with the purchase, good prices, I bought two pendulums and they arrived well.
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Eva Á.
Rating: 5 out of 5
following a purchase from 11/12/2020
Fast shipping, very well packaged, everything arrived in perfect condition. I have made two purchases and both great. I will buy again.
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Andres P.
Rating: 1 out of 5
following a purchase from 21/12/2020
The order took me four days to receive it even though it was sent by Correos Express. I am trying to contact the store to explain a question about my order and no one answers the phone or the whasApp.customer service and service we can say that does not exist. I hope someone will contact me."
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Response from Vives de la Cortada
Good Andres, we usually answer all calls, but on Sunday we are not open, so surely no one has attended you.regarding your your order we have been reporting that we have delays because of the restrictions of covid and the volume of purchases during the black friday. Regards and sorry for the inconvenience".
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Beatriz F.
Rating: 5 out of 5
following a purchase from 22/12/2020
Everything perfect as always
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Bianca M.
Rating: 4 out of 5
following a purchase from 20/11/2020
You are fast in delivery. You have quality, although some of the stones are not what I expected, they look like leftovers, leftovers. Another detail is that lately there is no stock in any of the chips and small stones which is what I use the most. It's a pity, you lose sales.
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Cristina E.
Rating: 5 out of 5
following a purchase from 23/12/2020
I received my order very quickly and very well packaged, and then the bracelets with a cloth bag. I am very happy with my order.
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Elena G.
Rating: 5 out of 5
following a purchase from 09/12/2020
My experience is very good
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Lourdes S.
Rating: 5 out of 5
following a purchase from 03/12/2020
Everything perfect
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Xavier R.
Rating: 5 out of 5
following a purchase from 12/12/2020
Very good attention and very good product. You can tell they have a lot of knowledge, and when I went in person I was attended by a very nice girl who recommended me many minerals that I did not know of its existence. And now after the online order, I recommend Vives de la Cortada for shopping.
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Mirka S.
Rating: 5 out of 5
following a purchase from 18/12/2020
I have received my order wrapped in a cloth bag, it is very easy to use.
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Lorena Maria V.
Rating: 5 out of 5
following a purchase from 15/12/2020
Very nice customer service and fast delivery with a lot of care in protecting the parts that could break in transport, glad to import again with them.
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Neli P.
Rating: 5 out of 5
following a purchase from 14/12/2020
I ordered 4 pendants and they arrived in about a week. Everything was fine
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Tsuneko N.
Rating: 4 out of 5
following a purchase from 02/12/2020
Once ordered, the whole process is always fast and no problem. I like that you tell me who is responsible for the package. It is easy to direct who to contact in case there is a problem. Overall I am happy with you.
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Vanessa B.
Rating: 1 out of 5
following a purchase from 12/12/2020
My experience has been apart from disappointing because of the poor quality of the products...it has been a waste of my time not receiving an answer about the return of my order..so as you have time to send surveys and you don't have time to attend my claim I will make a claim for payment to my bank as I have communicated on another occasion.
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Mireia P.
Rating: 5 out of 5
following a purchase from 11/12/2020
Good minerals
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Susana S.
Rating: 5 out of 5
following a purchase from 04/12/2020
Very happy with the purchase. Excellent lemurian quartz and amethyst tips. When I need more crystals I will definitely buy them here again.
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Jose Ignacio M.
Rating: 5 out of 5
following a purchase from 17/12/2020
The only problem was with the transport, which took a little longer than expected.
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Claudia V.
Rating: 5 out of 5
following a purchase from 02/12/2020
They had to replace my model but they were very nice and helpful. Thank you
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Carmen M.
Rating: 5 out of 5
following a purchase from 10/12/2020
I give it a 5, and because there is no more, shipping quickly and above all very human quality, I recommend it 100x100%.
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Sílvia M.
Rating: 5 out of 5
following a purchase from 11/12/2020
Very attentive
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Helena G.
Rating: 5 out of 5
following a purchase from 01/12/2020
Everything perfect
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Germán F.
Rating: 4 out of 5
following a purchase from 02/12/2020
The note is mainly for the management. The product, not being able to choose it in person, you have to trust the one who chooses it for you, which can lead to deception by the non-correspondence of the image of the mineral with the real sample.but the management is excellent".
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Maria Belvis S.
Rating: 5 out of 5
following a purchase from 11/12/2020
I will definitely repeat.
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Vicente A.
Rating: 5 out of 5
following a purchase from 17/12/2020
Excellent divine and very fast...
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Beatriz F.
Rating: 5 out of 5
following a purchase from 17/12/2020
Everything is fine!
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Elena G.
Rating: 5 out of 5
following a purchase from 27/11/2020
They are very careful with the shipments always attentive I am satisfied with my purchases I recommend them.
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