The online store excels in delivering high-quality products that consistently match customer expectations. Many customers noted the beautiful presentation and meticulous packaging, which adds a personal touch and ensures items arrive in perfect condition. The speed of delivery is another standout feature, with numerous reviews highlighting swift shipping times, often within 24 hours, that enhance the overall shopping experience. Additionally, customer service receives high praise for being friendly, professional, and efficient, often resolving issues quickly and effectively.
The jade is not of quality. The Yoni egg purchased cannot be used intravaginally. I want to request a refund.
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Michelle D.
Rating: 1 out of 5
following a purchase from 04/11/2025
I ordered 11 bags of 50g of azurite from Morocco but I received 1 bag and I paid for 11. I received one broken point and another broken point on the crystal points. The extra chevron amethyst points I ordered are of poor quality. I hope you will resolve my issue regarding this order.
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Elisa R.
Rating: 4 out of 5
following a purchase from 13/10/2025
All the material that has arrived is very good, although 2 units of wheels are missing.
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EVA M. P.
Rating: 4 out of 5
following a purchase from 19/10/2025
The shipment is fast and protected and the parts, good!
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ISABELLE B.
Rating: 4 out of 5
following a purchase from 22/09/2025
I am satisfied with my purchases and the customer service which is top-notch. I didn't give 5 stars, just because some items are still not available and have been for a long time. But this is not dependent on the Vives de la Cortada team, who are a wonderful team.
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Sandra C.
Rating: 4 out of 5
following a purchase from 03/10/2025
Quick order and true to the size of the stones.
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Carolina G.
Rating: 4 out of 5
following a purchase from 25/09/2025
Good service.
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Ana V.
Rating: 1 out of 5
following a purchase from 29/08/2025
A broken pendant arrived.
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Arantxa M.
Rating: 4 out of 5
following a purchase from 21/08/2025
Very good
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Josefa S.
Rating: 1 out of 5
following a purchase from 17/08/2025
The delivery person forced me to make the delivery to a neighbor because otherwise he would take it back to Santa Perpetua and I still haven't picked it up.
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Ester G.
Rating: 1 out of 5
following a purchase from 13/08/2025
The packaging is very good and the presentation is appreciated, as they send the products each in a plastic package and all of it in a nice fabric bag. The problem is that the condition of some minerals I ordered, especially the lapis lazuli, the nephrites, and the jade is lamentable. They were very poorly polished and have a dull color with very marked scratches from a deficient polishing that greatly detracts from the stones. The nephrites also have glue blobs on the stone that look ugly. Furthermore, the settings of the stones I mentioned are very poorly made and open. They constantly fall off despite me tightening them with pliers, as it is a flimsy material. The silver and brass came very dirty, with a yellow tone and brown blobs, as if they had been stored in a corner without cleaning for a long time. The pyrite keychain, which is spectacular, the stone arrived well, but the metal of the keychain came yellowish and dirty. I couldn't remove the stains from the brass setting on some pendants with metal cleaner, so instead of looking like new pieces, they look like I bought them at a second-hand store. If the reason the settings are in such condition is because they were handmade, they should definitely have them made by someone else or buy them from another place. That's my opinion. What they offer and the prices are interesting, it's a shame that what they send is in such poor condition.
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Nico P.
Rating: 1 out of 5
following a purchase from 06/08/2025
The moldavite that I received is not in one piece, it is in 2 pieces and on top it has a corner that sticks out and can easily get caught and break. Very unhappy with the purchase.
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Joaquin L.
Rating: 1 out of 5
following a purchase from 01/08/2025
I am not satisfied because I ordered a sphere of about 6 cm in diameter, according to the offer that was made, and they sent me two smaller spheres. What I needed was the size I ordered and not what was sent.
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María L.
Rating: 1 out of 5
following a purchase from 24/07/2025
The stones do not resemble the photo in the image at all.
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Elena R.
Rating: 1 out of 5
following a purchase from 15/07/2025
The bracelets did not smell of palo santo and one of them came with the rubber given to it, I have to buy palo santo essential oil but seeing the quality I don't think I will buy it for you.
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Gloria B.
Rating: 4 out of 5
following a purchase from 30/06/2025
This shipment has arrived earlier than other times.
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Sonia B.
Rating: 1 out of 5
following a purchase from 07/06/2025
Good product, fast delivery
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Patrick H.
Rating: 4 out of 5
following a purchase from 01/06/2025
I am satisfied. I received my sphere very quickly, well packaged. Thank you.
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Gangolf M.
Rating: 1 out of 5
following a purchase from 25/05/2025
333 / 5.000 Hello Vives de la Cortada Team, I would like to inform you that the 4737 "Palo Santo Premium Bag" (3 x 1 kg) I received is by no means premium quality. Almost two-thirds of the contents have brown spots from decomposition, wormholes, are rotten, and have bark. I am very dissatisfied. This is the worst C-grade product. I will send Photos in a separate E-Mail. Gangolf Malsy, Kristallgalaxie
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Jorge R.
Rating: 1 out of 5
following a purchase from 22/05/2025
They sent me the wrong product and they won't change it for me
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Véronique N.
Rating: 1 out of 5
following a purchase from 29/04/2025
I did not receive the correct item and the store is not responding to my emails. I do not recommend this site.
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Mireia M.
Rating: 1 out of 5
following a purchase from 26/04/2025
The order is incomplete, there are no amethyst cabochons
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Pierre V.
Rating: 4 out of 5
following a purchase from 22/04/2025
Everything was fine, except for a green jasper pebble... not green at all.
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Soraya M.
Rating: 1 out of 5
following a purchase from 26/03/2025
everything came to me great and very quickly
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María Z.
Rating: 1 out of 5
following a purchase from 27/03/2025
I bought several things, including a mini witch knot in sterling silver 925. It is completely yellow. I wrote to you in the order notes, but I did not receive a response. That's all.
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María Isabel M.
Rating: 1 out of 5
following a purchase from 25/03/2025
I asked for the wooden pendulum and the Selenite base; the wooden pendulum came to me crooked.
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Elisa O.
Rating: 4 out of 5
following a purchase from 13/03/2025
Translate these texts into English :0 : .
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DAVID M.
Rating: 4 out of 5
following a purchase from 11/03/2025
ALL RIGHT
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María F.
Rating: 4 out of 5
following a purchase from 14/02/2025
Good buy
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Cristina T.
Rating: 4 out of 5
following a purchase from 09/02/2025
Well
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Sara G.
Rating: 4 out of 5
following a purchase from 08/02/2025
👍🏻
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Mireia D.
Rating: 4 out of 5
following a purchase from 04/02/2025
Everything came very well protected and with very cool cloth bags. Satisfied
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Juan P.
Rating: 1 out of 5
following a purchase from 28/01/2025
I placed an order online, I left some instructions to choose the item and they were not followed. I would have appreciated it if they had contacted me to choose the item.
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NURIA P.
Rating: 4 out of 5
following a purchase from 22/01/2025
Very happy with the purchase and the service, I will repeat.
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Alina Elena M.
Rating: 4 out of 5
following a purchase from 30/01/2025
I received my order
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Patricia D.
Rating: 1 out of 5
following a purchase from 28/01/2025
Hello for a first . Unfortunately disappointed with everything. Missing products see half of the items. And stones reviewed not very nice qualities do not look at all like the photo of the net . disappointment.I confess I do not know if I will make a new order.crdt too bad. Patricia D
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Ezoterika SIA I.
Rating: 1 out of 5
following a purchase from 22/12/2024
Product- Palo Santo Premium Bag + - Units : Pack 5Kg (Reference: 4737) --does not correspond to its name. PREMIUM is not just a beautiful word. It is quality. I received large pieces of wood in very poor packaging. With mold. This is unfair to me - how will I sell in my store?? Very poor packaging of the entire order. International packaging should be strong. And white sage - they threw it in a box and closed it.
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Response from Vives de la Cortada
Hello Igor, we're sorry to hear that your experience wasn't satisfactory and that the product didn't fulfill your expectations. We tried to get in touch with you through your contact email in order to solve the problem, but we didn't receive a reply. We would like that this bad experience doesn't mark possible future purchases, this is an isolated case in which retaliation has already been taken and it won't happen again so we would appreciate that if you have a problem again with the items received, please write us directly to [email protected] attaching images of the product and we will look for a solution. Thank you for your understanding.
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Isabelle C.
Rating: 4 out of 5
following a purchase from 16/12/2024
Fast and careful delivery, I recommend it.
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José G.
Rating: 4 out of 5
following a purchase from 11/12/2024
Very good
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