Vives de la Cortada consistently delivers fast shipping and careful packaging, with many mentions of rapid delivery and products arriving in perfect condition. Customers highlight accurate representations in photos, high-quality stones and metals, and precise fulfillment of orders, with valuables arriving well protected and neatly wrapped. The store also earns praise for reliable service and clear communication, including fast, efficient order handling and supportive assistance when issues arise. Repeated purchases and strong recommendations reflect broad satisfaction with product quality, packaging, and dependable delivery.
I almost always buy at Vives de la Cortada, they are friendly, attentive and usually serve quickly. My four stars are because lately I can't restock the products I need because they don't have stock of most of them. I hope they can restock soon so I can continue to buy what I need.
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Arancha C.
Rating: 4 out of 5
following a purchase from 14/01/2024
All correct. Maybe some product too small but ok
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Inma G.
Rating: 4 out of 5
following a purchase from 10/01/2024
Everything perfect
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Adelins R.
Rating: 4 out of 5
following a purchase from 30/12/2023
It is just what I asked for, just like the image presented.
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Estefania S.
Rating: 4 out of 5
following a purchase from 28/12/2023
Fast service and product true to description
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Debora J.
Rating: 4 out of 5
following a purchase from 19/12/2023
Pleasantly surprised. I have placed my first order and it will not be my last. I am very happy with the quality of the products. I ordered several pendants and bracelets and their quality and finish is higher than what you see in the pictures. Also, the crystals have a very nice energy. However, one of the pierced crystals I ordered has a hole that is too narrow and none of my chains fit :(
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Mariana J.
Rating: 4 out of 5
following a purchase from 26/11/2023
everything good, except the delivery time.
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Reikinstitute A.
Rating: 4 out of 5
following a purchase from 26/11/2023
I had to exchange a defective part, but otherwise, everything was fine. The attention received above all. Thank you very much
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Manuela R.
Rating: 4 out of 5
following a purchase from 26/11/2023
They are very friendly and attentive to customers and solve all problems quickly.
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Maria Ines S.
Rating: 4 out of 5
following a purchase from 25/11/2023
Gostei mt
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Carlos R.
Rating: 1 out of 5
following a purchase from 19/11/2023
I ordered on November 19 and still haven't received my order. After complaint, they just gave me the carrier's number for me to solve the problem. No one answers, always busy signal. Absolutely unbelievable.
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Sara B.
Rating: 1 out of 5
following a purchase from 24/11/2023
At no time is it indicated that the stones stain.
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Javier M.
Rating: 4 out of 5
following a purchase from 21/11/2023
The color of the mineral was somewhat different from the photo.
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Mariola R.
Rating: 4 out of 5
following a purchase from 17/11/2023
I did not know this store and bought several economic pendants. The hooks are not of the best quality, but of course, in the end for the price ... little more you can ask for. I do not rule out buying things again.
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Societe Le St Graal D.
Rating: 1 out of 5
following a purchase from 13/10/2023
broken or missing items, difficult to reach agreement with managers
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Manuela D.
Rating: 1 out of 5
following a purchase from 07/11/2023
Top
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Herminia O.
Rating: 1 out of 5
following a purchase from 02/11/2023
Variety, quality and price, plus a great customer service. Fast delivery, they are reliable
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Zaira T.
Rating: 4 out of 5
following a purchase from 30/10/2023
The package took several days to be delivered and they did not bring it.
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Louis R.
Rating: 4 out of 5
following a purchase from 19/10/2023
Just a mistake, I had ordered Turquoise necklaces and received Lapis Lazuli necklaces. Problem with the wording and photo.
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Adina R.
Rating: 4 out of 5
following a purchase from 03/10/2023
Perfect !
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Maria Del Mar D.
Rating: 4 out of 5
following a purchase from 23/09/2023
All normal
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Tamsin G.
Rating: 4 out of 5
following a purchase from 22/09/2023
Good service
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Christelle S.
Rating: 4 out of 5
following a purchase from 18/09/2023
Great order as usual, but I was missing some items but after sending an email to the company, they were very reactive and sent me back the missing things.
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Núria V.
Rating: 4 out of 5
following a purchase from 15/09/2023
Everything perfect but I think too much expense in plastic to pack the products. I found it very exaggerated. Anyway I understand that it is to protect from possible breakage or problems in the state of the product. The rest is perfect.
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Raquel S.
Rating: 4 out of 5
following a purchase from 12/09/2023
Correct order, received on time. Very nice stones
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Elena V.
Rating: 4 out of 5
following a purchase from 30/08/2023
The order arrived quickly, 48 hours. And well packaged. Only (I ordered 3 gua sha massagers) and two have small as mini breaks. I understand that being authentic stones and minerals you can pass, but I consider that the polishing should be better, since its use is in skin massage (and can damage the skin).
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Pilar M.
Rating: 1 out of 5
following a purchase from 31/08/2023
Very fast, very well packaged and total coincidence between photography and received objects, I will buy again.
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Ana P.
Rating: 4 out of 5
following a purchase from 28/08/2023
Good quality bracelet
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Vicente D.
Rating: 1 out of 5
following a purchase from 09/08/2023
THE ADVERTISED DISCOUNT OF 25,00€ IS NOT REAL.
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María Del Carmen T.
Rating: 4 out of 5
following a purchase from 04/08/2023
In general it is fine but the cloth bags are always missing some. In the last order I have missed 6 and some more with failure.
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Marilo P.
Rating: 4 out of 5
following a purchase from 30/07/2023
Good
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Elisabeth S.
Rating: 1 out of 5
following a purchase from 22/07/2023
I ordered some gemmas that I needed for a certain day. I ordered them ahead of time. They offered between 6 and 10. I told them to give me at least 7 (just in case they gave me less and 6 was not enough for what I needed). They gave me 7. But the worst thing was how long it took. I complained. They told me first thing the next day and it did NOT arrive. It arrived the next day and at noon. It did not arrive in time for what I needed and I do not intend to repeat with this supplier. Delivery is as important as the product.
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Response from Vives de la Cortada
Bonjour Elisabeth, nous sommes désolés que les produits ne vous aient pas plu, nous tenons à préciser que tout minéral ayant un traitement colorant ou similaire est spécifié dans la description du produit.
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Anne D.
Rating: 4 out of 5
following a purchase from 20/07/2023
Delivery was fine, but I was just disappointed by the size of the so-called medium-sized geodes, which for me are very small, and by the price of the black tourmalines, which are of fine quality. Thank you
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Sabine B.
Rating: 1 out of 5
following a purchase from 14/07/2023
Très joli bracelet. Très satisfaite.
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Paqui M.
Rating: 1 out of 5
following a purchase from 10/07/2023
The shungite pendant is as described and perfectly meets my expectations.
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Stevan M.
Rating: 4 out of 5
following a purchase from 04/07/2023
very good. the only reason i gave 4 stars is because after i ordered, it turned out they didnt have everything i ordered. their web page wasnt up to date. sebastion from the warehouse called me, he was very helpful & apologetic about the problem. we fixed the problem, i am very satisfied / happy with my experience / solution buying from vives cortada. el unico motivo que di 4 estrallas en vez de 5, es por que despues de pagar / hacer mi pedido, resulta no tenian todo que yo habia pedido. sebasation del almacen me llamo, me explico el problema y lo solucianomos sin problemas. el sebastion era muy amable y muy professional. estoy contento con la calidad y mi experiencia comprando de vives cortada.
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