The reviews highlight fast delivery and careful, secure packaging as a constant strength, with products arriving quickly and well protected. Customers repeatedly mention a wide selection of minerals, bracelets, and stones at good prices, noting the variety, quality, and attractive packaging like small gift bags. The service stands out for responsiveness and helpfulness, including friendly, solution-oriented staff and after-sales support, contributing to a reliable shopping experience. Overall, shoppers praise the seriousness, professionalism, and consistent satisfaction with both in-store and online purchases.
All parts poorly polished and pitted. A tare item cannot be sold as a new item without notice. All 4 items ordered damaged. A disappointment. And me advertising you ahead of time to my 46k followers for trusting a 'friend'. I hope you do not do it to everyone, I did not return it because I work 36 hours a day, but the comment was pending.
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Amparo M.
Rating: 4 out of 5
following a purchase from 08/03/2022
Quality and speed.
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Fernando C.
Rating: 4 out of 5
following a purchase from 25/02/2022
Good and correct.
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Julia R.
Rating: 4 out of 5
following a purchase from 28/02/2022
The navigation was a little difficult, I know that you have many more things than I found on the page, and many of them were sold out,
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Leyre M.
Rating: 4 out of 5
following a purchase from 18/02/2022
The order was shipped promptly and there was no problem with the payment or the product.
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Xavier G.
Rating: 4 out of 5
following a purchase from 16/02/2022
according to the score
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Anna R.
Rating: 4 out of 5
following a purchase from 15/02/2022
It is easy and fast to buy through the web. The quality of the product is adapted to its price. Insufficient stock. Lack of a variety in rolled mineral pendant in the wholesale area.
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Eva A.
Rating: 4 out of 5
following a purchase from 10/02/2022
A little bit of a mess with the invoice, the rest perfect!!!!
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Astrid D.
Rating: 4 out of 5
following a purchase from 11/02/2022
One of the pendants is very beaten, and the gem of the ring I do not know if it is real, in any case, for that price little more you can ask for. Otherwise everything very well, products and experience, I will repeat. The website is great, as well as the variety and quantity of gems.
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Leticia O.
Rating: 4 out of 5
following a purchase from 05/02/2022
All good and fast but it's a shame that the packaging has SO much plastic. You should use more sustainable materials, it's a shame.
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Ainara C.
Rating: 4 out of 5
following a purchase from 07/02/2022
As always, a successful purchase
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Clara C.
Rating: 4 out of 5
following a purchase from 20/01/2022
Perfect product, the only problem was the shipping time.
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María Luisa B.
Rating: 4 out of 5
following a purchase from 29/01/2022
The workers at the amacen are especially kind and helpful.
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Roberto G.
Rating: 4 out of 5
following a purchase from 02/02/2022
Meets my expectations
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Francisca O.
Rating: 4 out of 5
following a purchase from 02/02/2022
Very happy with my order and received in a short time.
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Patricia A.
Rating: 4 out of 5
following a purchase from 25/01/2022
The truth is that the three pieces I ordered are very good, I only see one flaw and that is that the edges should be a little better polished, as they are quite sharp, but good very happy with the purchase.
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Josefina M.
Rating: 4 out of 5
following a purchase from 18/01/2022
It has been as expected
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Eduardo F.
Rating: 4 out of 5
following a purchase from 13/01/2022
All ok
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Manuel A.
Rating: 4 out of 5
following a purchase from 14/01/2022
Bom.
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Benito P.
Rating: 4 out of 5
following a purchase from 19/01/2022
I would have preferred the round ones for the stones to be glued to the cell phone, that's the only drawback, otherwise the delivery was fast.
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Vicky U.
Rating: 4 out of 5
following a purchase from 18/01/2022
Fast delivery.
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Ángeles C.
Rating: 4 out of 5
following a purchase from 08/01/2022
The order was for one 1k piece and I received two 600gr...not the same....
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India G.
Rating: 1 out of 5
following a purchase from 05/01/2022
Has not arrived
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Jose N.
Rating: 4 out of 5
following a purchase from 15/12/2021
Quality products, seriousness and responsibility, pleasant treatment and ease in all senses.
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Marta L.
Rating: 4 out of 5
following a purchase from 07/12/2021
Quality product and good service. Thank you.
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Clara R.
Rating: 4 out of 5
following a purchase from 04/12/2021
Very pretty bracelets with natural stones. In my opinion the rubber band is a little thin for the beads that it joins. It has taken a while to arrive but they have warned.
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Blanca R.
Rating: 4 out of 5
following a purchase from 07/12/2021
It has arrived a little late but they sent an email warning.
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Jaume B.
Rating: 1 out of 5
following a purchase from 25/11/2021
You buy items in the online store and then they tell you they don't have them. The delivery dates are too late.
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Response from Vives de la Cortada
Good Jaume, we are sorry that your experience has not been satisfactory, we would like to clarify that in times of high volume of orders such as Black Friday, our shipments are affected, that is why when an order is placed during these dates we notify that these will arrive late. Outside this period of time our shipments are 24h. We apologize for the inconvenience.
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Manuel A.
Rating: 4 out of 5
following a purchase from 25/11/2021
Bom dia, recebi recebi referências que não foram encomendadas e não estão faturadas, recebi referências a mais, a menos e 1 completamente em falta: Refª 3504 - 1 unidade não foi pedido não está faturado Refª 3125 - pedido 1. recebido 3 . faturado 1 (2 não estão facturados) Refª 3126 - pedido 3 recebido 0 Refº 2391 - pedido 2 recebido 1 faturado 2 Agradeço contacto para resolver as diferenças Obrigado
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Eva A.
Rating: 4 out of 5
following a purchase from 24/11/2021
The order arrived perfect, the web navigation good, the deal with the staff perfect because being in Andorra we had to be in contact on the issue of billing (invoicing to Andorra, shipping to La Seu, no VAT) a bit of a mess in this regard. For the rest perfect.
Thank you!
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Elisa C.
Rating: 4 out of 5
following a purchase from 09/11/2021
I was missing the certificate of authenticity of the shungite stones, otherwise everything was fine.
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María Luisa B.
Rating: 4 out of 5
following a purchase from 15/10/2021
The depemdients of the store are very nice, especially Marquez.
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Manuel A.
Rating: 4 out of 5
following a purchase from 15/10/2021
Good
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Marília V.
Rating: 4 out of 5
following a purchase from 04/10/2021
Not all the items were as I expected, but I enjoyed them in general and the service was very fast and attentive.
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Concepción A.
Rating: 4 out of 5
following a purchase from 14/09/2021
I have bought pendulums and the quality-price ratio is really good. I do not give the five stars because I was looking for another pendulum that they did not have. but very happy. I will repeat! "
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Sandra L.
Rating: 4 out of 5
following a purchase from 07/09/2021
When I received my order it was not what I had requested, but they solved it very quickly.
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Mayte G.
Rating: 4 out of 5
following a purchase from 10/08/2021
The order and delivery was fabulous. The material was excellent. Just to say that of one of the stones I ordered I didn't like the one they sent me as it looked nothing like the one in the photo. I understand that the stones can not be all the same but they did not look like anything. The rest was totally acceptable and correct. Thank you.
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Rosa P.
Rating: 4 out of 5
following a purchase from 21/07/2021
I bought 2 bracelets of the same size, but one was bigger than the other. Otherwise, everything was fine.
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Ester G.
Rating: 1 out of 5
following a purchase from 09/09/2021
The pendulum and the roller are of very poor quality.
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Response from Vives de la Cortada
Good Ester, we are sorry that your experience has not been satisfactory, from here we want to remind you that if any product is not what you expected, you can return the items within 48 hours of receiving the order. If you have any doubts, you can check the conditions in the "Shipping and returns" section of our website. If you wish you can call us at 93 304 18 86 and we will help you to process a return. Sorry for the inconvenience.
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Mário D.
Rating: 4 out of 5
following a purchase from 17/08/2021
good price / quality ratio
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