Customer reviews of Vives de la Cortada

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Mónica G.

Rating: 4 out of 5

Published on 03/11/2020 à 15h56 following a purchase from 30/10/2020

Fast and very happy

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INMACULADA G.

Rating: 4 out of 5

Published on 15/10/2020 à 14h38 following a purchase from 13/10/2020

Very fast, and well packaged

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Marina G.

Rating: 4 out of 5

Published on 15/10/2020 à 13h31 following a purchase from 13/10/2020

I was confused with the small adularia cabochons, since there are many in the photo and then only one was sent. But it was my mistake. All the minerals I ordered have arrived in perfect condition and are beautiful!

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Mari Luz D.

Rating: 4 out of 5

Published on 13/10/2020 à 08h25 following a purchase from 05/10/2020

Everything has been processed very quickly and I am very satisfied. The only thing is that the stones have not arrived with a certificate of authenticity and I have not yet tested if they are electrically conductive. Otherwise, if they are really authentic, I am very satisfied and will certainly buy again.

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Iván F.

Rating: 3 out of 5

Published on 03/10/2020 à 17h19 following a purchase from 01/10/2020

Lack of presentation of the product, indicating that it was for a gift.

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Response from Vives de la Cortada Published on 07/10/2020

Sorry Ivan, but we don't have a gift wrapping option (at the moment). We'll write it down for the future. Sorry for the inconvenience.

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Enrique H.

Rating: 3 out of 5

Published on 02/10/2020 à 20h58 following a purchase from 30/09/2020

I was disappointed with how the pieces came, all together in bulk in one bag. I didn't like the lack of labeling, none of them had their name on them.

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Roser F.

Rating: 4 out of 5

Published on 10/09/2020 à 15h34 following a purchase from 08/09/2020

The pendulums are bigger than I expected. A photo with the pendulum in hand would be helpful in choosing the perfect pendulum. For the rest, everything is perfect.

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ABEL M.

Rating: 3 out of 5

Published on 31/08/2020 à 19h09 following a purchase from 17/07/2020

I placed a large order for many pieces and some were not of the quality I expected.

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Response from Vives de la Cortada Published on 01/09/2020

Good Abel, we are sorry that your experience has not been satisfactory, from here we want to remind you that if any product is not what you expected, you can return the items within 48 hours of receiving the order. If you have any doubts, you can check the conditions in the section &quot.

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Alicia S.

Rating: 4 out of 5

Published on 26/08/2020 à 08h58 following a purchase from 20/08/2020

Fast delivery, good prices and nice product

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EVA M.

Rating: 4 out of 5

Published on 14/08/2020 à 15h59 following a purchase from 12/08/2020

As always a great service

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Miriam P.

Rating: 4 out of 5

Published on 09/08/2020 à 11h08 following a purchase from 05/08/2020

All good, all right.

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Tamara Á.

Rating: 4 out of 5

Published on 03/08/2020 à 23h00 following a purchase from 29/07/2020

Fair price, quality, quantity and price, I do not put 5 stars because the bag where it came was a little broken, but I insist that the product is phenomenal.

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marc C.

Rating: 2 out of 5

Published on 30/07/2020 à 15h18 following a purchase from 28/07/2020

I had broken products and the supplier does not take any news to know if I am happy".

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Response from Vives de la Cortada Published on 10/08/2020

Good morningThank you".

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marc C.

Rating: 2 out of 5

Published on 30/07/2020 à 15h18 following a purchase from 28/07/2020

I had broken products and the supplier does not take any news to know if I am happy".

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Response from Vives de la Cortada Published on 10/08/2020

Good Marc, I have been informed by the warehouse that they have contacted you and that they will send you new units of the products that arrived broken in your next order. Are you satisfied with the solution they have given you? Best regards.

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Gloria B.

Rating: 4 out of 5

Published on 28/07/2020 à 18h20 following a purchase from 09/07/2020

The service is good, the items are well priced and the quality corresponds to what they offer.

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Yolanda G.

Rating: 2 out of 5

Published on 22/07/2020 à 16h08 following a purchase from 20/07/2020

It is my first experience with them and I have to say that I am a little disappointed, I ordered a 6mm moonstone bracelet and it arrived to me smaller than 5mm. A pity...for the most part regarding the very fast delivery service (I would have preferred to wait longer and the content of my shipment would have made me more excited)".

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Response from Vives de la Cortada Published on 10/08/2020

We are sorry that the product received has not been to your liking Yolanda. After receiving the order you have 48 hours to make a return in case you are not satisfied with the items. Again, sorry for the inconvenience. Best regards

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Ester C.

Rating: 3 out of 5

Published on 22/07/2020 à 13h48 following a purchase from 20/07/2020

It is very nice but I expected it in a box and not in a cloth bag, the pendant comes in a transparent plastic indicating that it is made in Indonesia but the website indicates that it is made in Sweden. I hope it is silver and quartz and not an imitation.

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Response from Vives de la Cortada Published on 07/08/2020

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Rosana F.

Rating: 4 out of 5

Published on 18/07/2020 à 12h29 following a purchase from 16/07/2020

I will probably buy more. I was really looking forward to this stone in the form of a rough pendant, as I could only find it polished or without the hanging clasp.

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margarida M.

Rating: 4 out of 5

Published on 18/07/2020 à 10h18 following a purchase from 10/07/2020

I would have liked the photos to be more realistic.

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Maria S.

Rating: 3 out of 5

Published on 16/07/2020 à 21h46 following a purchase from 09/07/2020

I do not know the shungi material, but the product received is not as shown on your sales page, it is similar. The product received is more rigid, its angled edges are not polished.

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Susana G.

Rating: 4 out of 5

Published on 16/07/2020 à 12h49 following a purchase from 01/07/2020

smoothly

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ana maria P.

Rating: 4 out of 5

Published on 15/07/2020 à 23h05 following a purchase from 13/07/2020

I could not make the entire order because the white sage with lavender after putting it in the shopping cart was exhausted and I had k kitarla. And I was very interested.

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Nekane S.

Rating: 4 out of 5

Published on 14/07/2020 à 17h43 following a purchase from 27/06/2020

Navigation was very easy

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Francisco G.

Rating: 4 out of 5

Published on 13/07/2020 à 22h54 following a purchase from 10/07/2020

Everything OK. Very good service.

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Ángel M.

Rating: 2 out of 5

Published on 09/07/2020 à 19h38 following a purchase from 07/07/2020

They tell you that you will receive a piece similar to the one in the photo and not even close, you see a shirt with colorful flowers and they send you a dark camouflage t-shirt, the delivery was fast.

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Verónica L.

Rating: 4 out of 5

Published on 05/07/2020 à 13h15 following a purchase from 30/06/2020

the materials I ordered not quite satisfied but then they made a mistake on one product and sent it to us very quickly and told us to keep the wrong one.

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Verónica L.

Rating: 3 out of 5

Published on 05/07/2020 à 13h15 following a purchase from 30/06/2020

one of the pieces was scratched, and another was extremely thin.

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Response from Vives de la Cortada Published on 07/07/2020

Well, I would appreciate it very much, since I decide to handicraft and if the stone is not &quot.

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julio N.

Rating: 2 out of 5

Published on 30/06/2020 à 17h11 following a purchase from 27/06/2020

A stone did not arrive in good condition.

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Maria N.

Rating: 3 out of 5

Published on 30/06/2020 à 15h40 following a purchase from 27/06/2020

I have not received the order nor have I heard anything about it?

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Response from Vives de la Cortada Published on 30/06/2020

Good afternoon Maria, we have contacted the transport company and they have told us that they are running a little late due to the holidays we have had this week. We are very pleased with the quality of your product and the delivery time. We are sorry for the inconvenience. Best regards

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María Luisa B.

Rating: 3 out of 5

Published on 25/06/2020 à 23h51 following a purchase from 18/06/2020

Sometimes the photos that are in the wed does not correspond with the mineral, as has happened to me with the purchase of fluorite donut that is very pale, and cylinders of rose quartz same, or bags of clothes that some have come dirty and very strong odor.

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Maria V.

Rating: 4 out of 5

Published on 25/06/2020 à 15h16 following a purchase from 23/06/2020

All good, but on the website did not put the size of the ring or the size of the earrings. The ring is too big and the earrings too small, although very nice.

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ELENA D.

Rating: 4 out of 5

Published on 08/06/2020 à 17h29 following a purchase from 05/06/2020

I was expecting the rainbow fluorite bracelet with more variety of colors and not that it was mostly green.

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Laia F.

Rating: 2 out of 5

Published on 27/05/2020 à 15h01 following a purchase from 25/05/2020

The article was scratched

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Teresa R.

Rating: 3 out of 5

Published on 22/05/2020 à 10h43 following a purchase from 19/05/2020

Fast shipping, but if I could have chosen the products and parts directly some I would not have chosen it.

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Ana R.

Rating: 4 out of 5

Published on 15/05/2020 à 17h08 following a purchase from 13/05/2020

Fast and serious

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MARIA JOSE M.

Rating: 4 out of 5

Published on 13/05/2020 à 23h59 following a purchase from 11/05/2020

the product has been processed quickly and received promptly and well packaged

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Juan Carlos G.

Rating: 3 out of 5

Published on 12/05/2020 à 12h11 following a purchase from 28/04/2020

The quality is good but I don't understand the sharp rise in price in 15 days.

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anonymous A.

Rating: 4 out of 5

Published on 06/03/2020 à 03h46 following a purchase from 03/03/2020

Fast delivery and after several orders, I received what I expected, except once I expected more variety in the set of stones I ordered. For the rest correct. I would ask for different designs of shapes of cut stones or hearts or donuts ... very limited for pendants ."

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anonymous A.

Rating: 4 out of 5

Published on 27/02/2020 à 14h54 following a purchase from 25/02/2020

Good quality and very affordable prices. I would say that the shipping costs are a bit high, but everything is perfect and the service is very good".

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anonymous A.

Rating: 3 out of 5

Published on 22/02/2020 à 22h18 following a purchase from 18/02/2020

The shipping costs are a real rip off, I think it could be improved a lot. No matter what you order, it's always too much.

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Response from Vives de la Cortada Published on 24/02/2020

Good Isabel, we are changing courier company to make it cheaper for orders weighing less than 1kg. Soon you will see tighter prices on shipments. Sorry for the inconvenience.