The reviews highlight fast delivery and careful, secure packaging as a constant strength, with products arriving quickly and well protected. Customers repeatedly mention a wide selection of minerals, bracelets, and stones at good prices, noting the variety, quality, and attractive packaging like small gift bags. The service stands out for responsiveness and helpfulness, including friendly, solution-oriented staff and after-sales support, contributing to a reliable shopping experience. Overall, shoppers praise the seriousness, professionalism, and consistent satisfaction with both in-store and online purchases.
I received the order on time and in good condition, but the pendulum arrived damaged and misaligned (bent). I sent an email to report the issue, but I have not received a response.
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Mónica S.
Rating: 3 out of 5
following a purchase from 10/12/2025
The selenite plate arrives all cracked, it's not normal
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Thierry C.
Rating: 4 out of 5
following a purchase from 26/11/2025
The order took 13 days to be delivered and 9 references are missing or incomplete despite the invoice already paid! I hope the commercial return will be up to par.
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Irene M.
Rating: 4 out of 5
following a purchase from 25/11/2025
When I bought the products, they were all in stock and I paid. A few days later, they told me that some were out of stock. I would like them to update the page with the real stock. The ones that arrived were very good and perfectly wrapped.
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Graciela C.
Rating: 4 out of 5
following a purchase from 30/11/2025
The purchase was very good, only that a pendulum was missing a small part, now I will send a photo. Everything else is fine.
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Marta G.
Rating: 2 out of 5
following a purchase from 29/11/2025
They look better in the photos. I was a little disappointed with one of the pendants I picked as it didn't look like a mineral. The delivery was very good.
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Meritxell L.
Rating: 4 out of 5
following a purchase from 30/11/2025
Good morning, in general I am happy, but it arrived very late, I have already written an email. I did not receive a product: Raw Black Tourmaline - Units: Pack 1Kg 21. Thank you!
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Almudena D.
Rating: 3 out of 5
following a purchase from 29/11/2025
I missed a mini nitrino tree that I ordered two of and they brought me one, then I ordered two circular plates of yin yang serenite that were in stock and after placing the order days later they told me they were out of stock but well that's not charged but the tree that I'm missing is.
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Adriana L.
Rating: 3 out of 5
following a purchase from 01/12/2025
Some of the labradorite stones came in a nice square shape and the other hand seems like labradorite, very thin and colorless. I think it would be better to have just one stone but nicer, it gives me the feeling that they lack shine.
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Arnal P.
Rating: 2 out of 5
following a purchase from 21/11/2025
catalog not up to date. We order but do not receive. Otherwise, where to find the invoice please Thank you
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Eleonora G.
Rating: 3 out of 5
following a purchase from 23/11/2025
They do not have good customer service
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Melissa G.
Rating: 3 out of 5
following a purchase from 19/11/2025
I bought things that were not available at the time of sending, they solved the problem because I requested a refund, that shouldn't happen and it took them 5 days to send the order which is not what it says on their page, but since the products are good and they solved the problem I will try to buy again and have a better experience.
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Manuel R.
Rating: 3 out of 5
following a purchase from 17/11/2025
Some items were missing like the malachite pyramids or salt coasters. The items should have the name because there are very similar minerals. I just placed an order, I hope nothing is missing from what was invoiced. Best regards
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Lourdes F.
Rating: 4 out of 5
following a purchase from 14/11/2025
My experience has been good. But it's better to see the products directly, instead of a photo. Regarding my witch knot bracelet, I was surprised at how big the knot was. From the photo, I thought it was much smaller.
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Guadalupe E.
Rating: 4 out of 5
following a purchase from 13/11/2025
Good experience, I recommend it
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Elisa R.
Rating: 4 out of 5
following a purchase from 13/10/2025
All the material that has arrived is very good, although 2 units of wheels are missing.
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Eva M. P.
Rating: 4 out of 5
following a purchase from 19/10/2025
The shipment is fast and protected and the parts, good!
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Raquel M.
Rating: 3 out of 5
following a purchase from 10/10/2025
I will have to return half of my order, the selection of cabochons has been disastrous. I live far away and it's difficult for me to go personally to buy, it is too obvious that the selection of the best pieces is only possible for customers who go to the facilities in person.
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Carme C.
Rating: 2 out of 5
following a purchase from 09/10/2025
Very good attention and speed
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Isabelle B.
Rating: 4 out of 5
following a purchase from 22/09/2025
I am satisfied with my purchases and the customer service which is top-notch. I didn't give 5 stars, just because some items are still not available and have been for a long time. But this is not dependent on the Vives de la Cortada team, who are a wonderful team.
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Sandra C.
Rating: 4 out of 5
following a purchase from 03/10/2025
Quick order and true to the size of the stones.
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Helena Maria K.
Rating: 3 out of 5
following a purchase from 04/10/2025
Good price-quality ratio. The finishes could be better. Fast shipping.
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Carolina G.
Rating: 4 out of 5
following a purchase from 25/09/2025
Good service.
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Ezoterika Sia I.
Rating: 3 out of 5
following a purchase from 31/08/2025
I received my order. It is packed wonderfully. But there is one remark - I wrote several times to make a small addition. I did not receive a single answer. It is very sad when you are not heard.
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Virginia R.
Rating: 2 out of 5
following a purchase from 03/09/2025
Items that I had ordered and paid for are out of stock, and the order that I received has broken pieces, others do not match what I ordered at all.
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Maria João P.
Rating: 2 out of 5
following a purchase from 30/08/2025
I received some rings full of rust. I have already requested a return but no one is responding to me.
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Arantxa M.
Rating: 4 out of 5
following a purchase from 21/08/2025
Very good
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Celina F.
Rating: 3 out of 5
following a purchase from 18/08/2025
On the web it looked bigger
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Rocío O.
Rating: 2 out of 5
following a purchase from 13/08/2025
Hello Some of the products are damaged
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Herre S.
Rating: 3 out of 5
following a purchase from 07/08/2025
3 cm pyramid is small but this is even smaller! We came to your shop on a few occasions during concerts at the Palau and enjoyed your stones at that time.
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Daniel D.
Rating: 3 out of 5
following a purchase from 07/08/2025
Everything perfect!!! Very well packaged!! Thank you very much!!!
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Carmen C.
Rating: 2 out of 5
following a purchase from 28/07/2025
The website was not easy for me, and the order took a long time to be processed
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Celine C.
Rating: 3 out of 5
following a purchase from 21/07/2025
I paid for a more expensive delivery in less than 5 days and I was delivered in 1 week because it took 4 days for the package to leave, some items are missing and I am waiting for the refund. I would prefer to be informed about replacements.
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Ignacio V.
Rating: 3 out of 5
following a purchase from 06/07/2025
Among the new products, they include some used ones.
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Mercedes G.
Rating: 3 out of 5
following a purchase from 01/07/2025
Extended delivery time.... I had to worry because they did not meet the deadlines. Apparently, it was the transport agency. But the end result is that the client does not have their products on the agreed time.
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Gloria B.
Rating: 4 out of 5
following a purchase from 30/06/2025
This shipment has arrived earlier than other times.
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Maria S.
Rating: 2 out of 5
following a purchase from 01/07/2025
I ordered a green pendant and received a violet one. The other item came correctly. The order was delivered quickly.
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Carlos A.
Rating: 2 out of 5
following a purchase from 29/06/2025
The transport company you hired (InPost) is terrible. In my case, the locker point was not available, instead of calling me or calling you to see if it could be left at another locker point or address, they left with the order. I receive an email to choose another locker point. Two days later, the order is relabeled and at least two more days to deliver it back to me, according to InPost, it's rubbish. My question is, why pay shipping costs if the deadlines are not met? To make matters worse, you receive complaints from users, and despite that, you continue to work with this company. I don't think I will buy anything from your store again.
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Valérie D.
Rating: 3 out of 5
following a purchase from 18/06/2025
The candles have no scent. A positive point is the very fast delivery and careful packaging.
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Patrick H.
Rating: 4 out of 5
following a purchase from 01/06/2025
I am satisfied. I received my sphere very quickly, well packaged. Thank you.
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