The online store excels in delivering high-quality products that consistently match customer expectations. Many customers noted the beautiful presentation and meticulous packaging, which adds a personal touch and ensures items arrive in perfect condition. The speed of delivery is another standout feature, with numerous reviews highlighting swift shipping times, often within 24 hours, that enhance the overall shopping experience. Additionally, customer service receives high praise for being friendly, professional, and efficient, often resolving issues quickly and effectively.
Hello we had in the package a box with rose quartz massager without the ghasha. Also the three tiger eye stones are visually split and glued. Part of the order is correct but the quality is not. Kind regards
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arantza R.
Rating: 4 out of 5
following a purchase from 27/02/2024
ok
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Montserrat C.
Rating: 4 out of 5
following a purchase from 02/03/2024
They are great professionals.
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Manuel F.
Rating: 4 out of 5
following a purchase from 06/03/2024
All good!
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Ester L.
Rating: 4 out of 5
following a purchase from 04/03/2024
Everything arrived as expected. The orgonites with some imperfection in the finish but I am satisfied with the purchase.
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Pablo U.
Rating: 4 out of 5
following a purchase from 21/02/2024
Although the products are expensive, with the promotion they are good value for money.
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DAVID M.
Rating: 4 out of 5
following a purchase from 17/02/2024
ALL RIGHT
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Alicia C.
Rating: 4 out of 5
following a purchase from 17/02/2024
As expected
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Emilio M.
Rating: 4 out of 5
following a purchase from 15/02/2024
Good value for money products
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Laura R.
Rating: 3 out of 5
following a purchase from 09/02/2024
Quite happy with my order although I expected the opals to be more colorful and one of the bronze pendants had a crushed clasp. Otherwise everything was fine.
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Response from Vives de la Cortada
Good morning, thank you for your comment, we regret that the pendant had a defect if you want we can change it right now, regarding opals the vast majority of minerals vary in color, motif and opacity naturally, that is why in the item description specifies that the product to be delivered is similar to that of the photograph. From here we want to remind you that if you want you can return the articles within 48h from the reception of the order. To process the exchange/return you can send us an email to [email protected], thank you very much and sorry for the inconvenience.
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Maria Dolors M.
Rating: 4 out of 5
following a purchase from 09/02/2024
all right
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Anna R.
Rating: 4 out of 5
following a purchase from 01/02/2024
I almost always buy at Vives de la Cortada, they are friendly, attentive and usually serve quickly. My four stars are because lately I can't restock the products I need because they don't have stock of most of them. I hope they can restock soon so I can continue to buy what I need.
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Arancha C.
Rating: 4 out of 5
following a purchase from 14/01/2024
All correct. Maybe some product too small but ok
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Inma G.
Rating: 4 out of 5
following a purchase from 10/01/2024
Everything perfect
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Adelins R.
Rating: 4 out of 5
following a purchase from 30/12/2023
It is just what I asked for, just like the image presented.
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Estefania S.
Rating: 4 out of 5
following a purchase from 28/12/2023
Fast service and product true to description
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Debora J.
Rating: 4 out of 5
following a purchase from 19/12/2023
Pleasantly surprised. I have placed my first order and it will not be my last. I am very happy with the quality of the products. I ordered several pendants and bracelets and their quality and finish is higher than what you see in the pictures. Also, the crystals have a very nice energy. However, one of the pierced crystals I ordered has a hole that is too narrow and none of my chains fit :(
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ana lucia G.
Rating: 3 out of 5
following a purchase from 28/11/2023
Óptimo ... obrigada
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Mariana J.
Rating: 4 out of 5
following a purchase from 26/11/2023
everything good, except the delivery time.
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Reikinstitute A.
Rating: 4 out of 5
following a purchase from 26/11/2023
I had to exchange a defective part, but otherwise, everything was fine. The attention received above all. Thank you very much
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Manuela R.
Rating: 4 out of 5
following a purchase from 26/11/2023
They are very friendly and attentive to customers and solve all problems quickly.
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maria Ines S.
Rating: 4 out of 5
following a purchase from 25/11/2023
Gostei mt
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Javier M.
Rating: 4 out of 5
following a purchase from 21/11/2023
The color of the mineral was somewhat different from the photo.
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Mariola R.
Rating: 4 out of 5
following a purchase from 17/11/2023
I did not know this store and bought several economic pendants. The hooks are not of the best quality, but of course, in the end for the price ... little more you can ask for. I do not rule out buying things again.
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Zaira T.
Rating: 4 out of 5
following a purchase from 30/10/2023
The package took several days to be delivered and they did not bring it.
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Louis R.
Rating: 4 out of 5
following a purchase from 19/10/2023
Just a mistake, I had ordered Turquoise necklaces and received Lapis Lazuli necklaces. Problem with the wording and photo.
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gregoire C.
Rating: 2 out of 5
following a purchase from 02/10/2023
Hello Lack of reactivity UPS delivery for more than 30 euros with a promise of delivery within 48 hours (order placed on Monday before noon, delivery expected on Wednesday) and on Wednesday the order is still being prepared for a missing item even though it was available when the order was placed.
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Adina R.
Rating: 4 out of 5
following a purchase from 03/10/2023
Perfect !
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Maria del Mar D.
Rating: 4 out of 5
following a purchase from 23/09/2023
All normal
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Tamsin G.
Rating: 4 out of 5
following a purchase from 22/09/2023
Good service
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Silvia C.
Rating: 3 out of 5
following a purchase from 19/09/2023
In the photos the feeling is that the stones have another color. It is true that it warns, but in my case, the tonality and transparency is very different. There are even many cracks in 2 of the pieces. Next time I will buy them in person, at a fair or in a store. It arrived very well protected, and the transport agency contacted me to adjust the delivery schedule.
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Mónica C.
Rating: 2 out of 5
following a purchase from 19/09/2023
I ordered sea water, and I got a white color, I know that sometimes the stones have different shades, but the blue tone is not visible anywhere.
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Christelle S.
Rating: 4 out of 5
following a purchase from 18/09/2023
Great order as usual, but I was missing some items but after sending an email to the company, they were very reactive and sent me back the missing things.
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Núria V.
Rating: 4 out of 5
following a purchase from 15/09/2023
Everything perfect but I think too much expense in plastic to pack the products. I found it very exaggerated. Anyway I understand that it is to protect from possible breakage or problems in the state of the product. The rest is perfect.
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Raquel S.
Rating: 4 out of 5
following a purchase from 12/09/2023
Correct order, received on time. Very nice stones
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Elena V.
Rating: 4 out of 5
following a purchase from 30/08/2023
The order arrived quickly, 48 hours. And well packaged. Only (I ordered 3 gua sha massagers) and two have small as mini breaks. I understand that being authentic stones and minerals you can pass, but I consider that the polishing should be better, since its use is in skin massage (and can damage the skin).
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Manuela J.
Rating: 3 out of 5
following a purchase from 31/08/2023
👌👌🙏
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Ana P.
Rating: 4 out of 5
following a purchase from 28/08/2023
Good quality bracelet
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María del Carmen T.
Rating: 4 out of 5
following a purchase from 04/08/2023
In general it is fine but the cloth bags are always missing some. In the last order I have missed 6 and some more with failure.
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Craig R.
Rating: 3 out of 5
following a purchase from 05/08/2023
Vibes de cortada always give me great service but I have a problem with the courier UPS in the Uk every single time - and this time they are charging me £80 import tax on an order of £230 - and haven’t delivered on time
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