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P
Rating: 4 out of 5
I am satisfied. I received my sphere very quickly, well packaged. Thank you.
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Customer reviews of Vives de la Cortada
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 4 025 published reviews
Summary of reviews
The online store excels in delivering high-quality products that consistently match customer expectations. Many customers noted the beautiful presentation and meticulous packaging, which adds a personal touch and ensures items arrive in perfect condition. The speed of delivery is another standout feature, with numerous reviews highlighting swift shipping times, often within 24 hours, that enhance the overall shopping experience. Additionally, customer service receives high praise for being friendly, professional, and efficient, often resolving issues quickly and effectively.
Reviews 2 and 4 stars
Reset filtersN
Rating: 2 out of 5
One of the pendant wine glasses broke. I sent an email and have not received a response.
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P
Rating: 4 out of 5
Everything was fine, except for a green jasper pebble... not green at all.
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E
Rating: 4 out of 5
Translate these texts into English :0 : .
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D
Rating: 4 out of 5
ALL RIGHT
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M
Rating: 4 out of 5
Good buy
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C
Rating: 4 out of 5
Well
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M
Rating: 2 out of 5
Hello, lately we have found that it takes a long time to receive orders and especially a lack of information because you order things on the website and then maybe you receive things that are very different from what appears on the website or even you order things that then do not arrive and you don't remember what you ordered that hasn't arrived.. Above all, what seems to be quite difficult is the issue of Selenite, it takes a long time for you to restock. Thank you very much.
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M
Rating: 2 out of 5
One of the bracelets has come broken
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Response from Vives de la Cortada
Hello Miriam, we are sorry that your experience has not been satisfactory, we have tried to contact you in the last few days without success. If you wish, you can call us at 93 304 18 86 to find a solution. We apologize for the inconvenience.
S
Rating: 4 out of 5
👍🏻
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M
Rating: 4 out of 5
Everything came very well protected and with very cool cloth bags. Satisfied
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M
Rating: 2 out of 5
After placing an order on the website and paying for it, I did not receive one of the products. I contacted them and the next day I received it (wonderful speed), but when I opened it, it did not match the product I paid for. I complained and no one has provided a solution to the problem, and I am still waiting. Other than that... everything was quite good. But this time, no.
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Response from Vives de la Cortada
Hello Mª Gloria, if you are satisfied with the solution we proposed regarding the incident with the wrong product. We would like you to reconsider the rating of the review you left us on this product. Best regards and we hope to see you soon! :)
N
Rating: 4 out of 5
Very happy with the purchase and the service, I will repeat.
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A
Rating: 4 out of 5
I received my order
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I
Rating: 4 out of 5
Fast and careful delivery, I recommend it.
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J
Rating: 4 out of 5
Very good
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I
Rating: 4 out of 5
Fast service and friendly contact. Highly recommend.
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M
Rating: 4 out of 5
Good
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M
Rating: 4 out of 5
satisfied!
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R
Rating: 4 out of 5
All very well, arrived a broken candle but well, nothing happens. Otherwise, fast shipping. I recommend it.
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Response from Vives de la Cortada
Good afternoon, we are sorry that your experience has not been satisfactory, from here we want to remind you that, if any product has arrived with defect you can send us a photo to [email protected] and we will proceed to give you a solution as soon as possible. Sorry for the inconvenience.
K
Rating: 4 out of 5
Just comment that one of the pyramids came with a broken tip and the little piece was not in the wrapper, so I understand that it was already like that before sending it, in any case I have kept it because it is difficult to demonstrate. Thank you.
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Response from Vives de la Cortada
Good morning, we are sorry that your experience has not been satisfactory, from here we want to remind you that, if any product has arrived with defect you can send us a photo to [email protected] and we will proceed to give you a solution as soon as possible. Sorry for the inconvenience.
O
Rating: 4 out of 5
conforms to order. Well packaged. TOP delivery speed.
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P
Rating: 2 out of 5
My only problem with you is that when I order on the web, I order what is there, because what is not there does not let me put it in the cart, but when it comes time to prepare the order there are always missing products, and maybe I have ordered ppalmente for that product ... which makes me consider looking for another supplier, otherwise, everything great, no problems but can not always miss things ... I do not know what way you can do to stop this from happening but ... this last order I was about to cancel the entire order.
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M
Rating: 4 out of 5
Very fast delivery, everything is as described in the description.
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G
Rating: 4 out of 5
The order came really Quick and really well packed. Loved everything inside it (I bought some bombitas and 3 bracelets). Unfortunately one of the bracelets broke within the first 24 hours so I am a bit worried about the other 2, but still I am very satisfied.
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J
Rating: 2 out of 5
In the order we were missing two rings and we have put another at will to make up the difference without warning and we are also missing a smoky quartz bracelet. We have commented on the problem and no one has given us a solution for the moment.
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Y
Rating: 4 out of 5
Not yet received
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D
Rating: 2 out of 5
It is the first time that the material sent leaves much to be desired in quality. Apart from not looking anything like what is shown in the advertising photos.
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C
Rating: 4 out of 5
Tolo arrived very well wrapped and in perfect condition. The minerals came very well polished and beautiful, as each mineral is unique they did not have the same appearance and color. Satisfied
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E
Rating: 4 out of 5
Speed, service, quality
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M
Rating: 4 out of 5
Satisfied
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D
Rating: 4 out of 5
Quality products, you buy knowing that they are professionals in the sector. I put one star less because they abuse the protective plastic even in products that do not need it. Otherwise, delighted with the purchase, as always.
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N
Rating: 4 out of 5
Very good products
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J
Rating: 4 out of 5
From the order to the arrival at home and the quality of the products have been very good.
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C
Rating: 4 out of 5
They will contact you to solve any problem as soon as possible.
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A
Rating: 4 out of 5
Beautiful crystals, I will definitely buy again.
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M
Rating: 4 out of 5
The size is perfect
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I
Rating: 4 out of 5
Good service
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X
Rating: 2 out of 5
I received something different from what I ordered, since they should have been Lemurian quartz needles and in reality I received raw Lemurian quartz points. I did not return them because I was traveling and I needed them for the trip, I had to adjust my therapy.
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M
Rating: 4 out of 5
Fast and well prepared shipment. Lack of stock on the web. In the Barcelona store we bought more than 300 € and they did not have a gift detail for the purchase.
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