Customer reviews of Vives de la Cortada

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 4 025 published reviews
5 3 536 88% 4 266 7% 3 99 2% 2 43 1% 1 81 2%

Summary of reviews

The online store excels in delivering high-quality products that consistently match customer expectations. Many customers noted the beautiful presentation and meticulous packaging, which adds a personal touch and ensures items arrive in perfect condition. The speed of delivery is another standout feature, with numerous reviews highlighting swift shipping times, often within 24 hours, that enhance the overall shopping experience. Additionally, customer service receives high praise for being friendly, professional, and efficient, often resolving issues quickly and effectively.

Reviews 2 and 4 stars

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F
Fco Javier L.
Rating: 4 out of 5
following a purchase from 30/09/2022
I have only called once, but the treatment was very good. The products are the same.
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Stéphanie C.
Rating: 4 out of 5
following a purchase from 28/09/2022
Happy with my purchase. And the price is still right...
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Inmaculada C.
Rating: 4 out of 5
following a purchase from 27/09/2022
The order arrived in perfect condition. They warned that it would be delayed but in the end it arrived on time.
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Angélica S.
Rating: 2 out of 5
following a purchase from 11/09/2022
Most of the order that I have received looks worse than in the photos, several broken quartz and a bracelet broke a few days later. They sent me the order incomplete and outside the agreed date.
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Response from Vives de la Cortada
Bonjour Angelica, si vous êtes satisfaite de la solution que nous avons proposée pour l'incident avec votre commande. Nous aimerions que vous reconsidériez la note d'évaluation que vous nous avez donnée pour ce produit. Nous vous souhaitons bonne chance et espérons vous revoir bientôt ! :)
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MERCE P.
Rating: 4 out of 5
following a purchase from 13/09/2022
everything arrived correctly, but it took a long time to arrive I only express it
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Marta M.
Rating: 4 out of 5
following a purchase from 09/09/2022
First order, will repeat
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Mercè B.
Rating: 2 out of 5
following a purchase from 01/09/2022
Very fast delivery but two of the products I bought were of very poor quality. One broke in less than a day and the other, the next day.
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Virginia S.
Rating: 4 out of 5
following a purchase from 27/08/2022
Delighted with my precious stones, I will continue to buy.
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Francisco Jose G.
Rating: 4 out of 5
following a purchase from 06/08/2022
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Manuel A.
Rating: 4 out of 5
following a purchase from 04/08/2022
Bom
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César Augusto A.
Rating: 4 out of 5
following a purchase from 02/08/2022
The pyramids are fine, but the 250gr of fluorite are quite disappointing the pieces sent.
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Desirée P.
Rating: 4 out of 5
following a purchase from 25/07/2022
I am satisfied with the quality of the minerals. There was a problem in shipping and they solved it efficiently and quickly.
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carlos G.
Rating: 4 out of 5
following a purchase from 20/07/2022
Delivery 2 days late
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Benito S.
Rating: 4 out of 5
following a purchase from 20/07/2022
They announce pendants with stones, only the stone comes...
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Alba Azucena R.
Rating: 4 out of 5
following a purchase from 18/07/2022
It was very well wrapped. I did not find the information to know what time it arrived and be home the day and time it was estimated to arrive, but when I arrived it was at the door and very well wrapped. Thank you very much for everything, it is cheap and great service.
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Joaquin T.
Rating: 4 out of 5
following a purchase from 11/07/2022
When ordering several products, they should be identified (with labels, for example) so that you know which one is which.
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Marilo P.
Rating: 4 out of 5
following a purchase from 02/07/2022
Good
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Mercedes L.
Rating: 4 out of 5
following a purchase from 26/06/2022
White quartz pendulums came touched inside and without ball at the beginning, one pyramid smaller than the others.
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Teresa C.
Rating: 4 out of 5
following a purchase from 17/06/2022
The quality of the ordered pyrites was inferior to the previous order.
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MARIA P.
Rating: 4 out of 5
following a purchase from 14/06/2022
I have placed several orders and recommend 100%. Very pleased
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Isabel A.
Rating: 4 out of 5
following a purchase from 31/05/2022
I loved everything. Thank you
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Isabel D.
Rating: 4 out of 5
following a purchase from 14/05/2022
Serious company. Good information and good service
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Mercedes T.
Rating: 4 out of 5
following a purchase from 03/05/2022
All good
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Susana G.
Rating: 4 out of 5
following a purchase from 29/04/2022
Bom
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Elia A.
Rating: 4 out of 5
following a purchase from 25/04/2022
Very good
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Yalí V.
Rating: 4 out of 5
following a purchase from 11/04/2022
They are fast and very good at communicating with their customers, highly recommendable.
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Marta C.
Rating: 2 out of 5
following a purchase from 10/03/2022
They send me an order with the equivalence surcharge incorrectly applied. And the next order is RE. I claimed it and they do not attend me.
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Elena C.
Rating: 4 out of 5
following a purchase from 15/03/2022
Very fast
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AMPARO M.
Rating: 4 out of 5
following a purchase from 08/03/2022
Quality and speed.
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Fernando C.
Rating: 4 out of 5
following a purchase from 25/02/2022
Good and correct.
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julia R.
Rating: 4 out of 5
following a purchase from 28/02/2022
The navigation was a little difficult, I know that you have many more things than I found on the page, and many of them were sold out,
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Leyre M.
Rating: 4 out of 5
following a purchase from 18/02/2022
The order was shipped promptly and there was no problem with the payment or the product.
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Xavier G.
Rating: 4 out of 5
following a purchase from 16/02/2022
according to the score
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Anna R.
Rating: 4 out of 5
following a purchase from 15/02/2022
It is easy and fast to buy through the web. The quality of the product is adapted to its price. Insufficient stock. Lack of a variety in rolled mineral pendant in the wholesale area.
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Eva A.
Rating: 4 out of 5
following a purchase from 10/02/2022
A little bit of a mess with the invoice, the rest perfect!!!!
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Astrid D.
Rating: 4 out of 5
following a purchase from 11/02/2022
One of the pendants is very beaten, and the gem of the ring I do not know if it is real, in any case, for that price little more you can ask for. Otherwise everything very well, products and experience, I will repeat. The website is great, as well as the variety and quantity of gems.
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LETICIA O.
Rating: 4 out of 5
following a purchase from 05/02/2022
All good and fast but it's a shame that the packaging has SO much plastic. You should use more sustainable materials, it's a shame.
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Ainara C.
Rating: 4 out of 5
following a purchase from 07/02/2022
As always, a successful purchase
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Clara C.
Rating: 4 out of 5
following a purchase from 20/01/2022
Perfect product, the only problem was the shipping time.
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María Luisa B.
Rating: 4 out of 5
following a purchase from 29/01/2022
The workers at the amacen are especially kind and helpful.
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