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T
Rating: 4 out of 5
Fair price, quality, quantity and price, I do not put 5 stars because the bag where it came was a little broken, but I insist that the product is phenomenal.
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Customer reviews of Vives de la Cortada
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 4 025 published reviews
Summary of reviews
The online store excels in delivering high-quality products that consistently match customer expectations. Many customers noted the beautiful presentation and meticulous packaging, which adds a personal touch and ensures items arrive in perfect condition. The speed of delivery is another standout feature, with numerous reviews highlighting swift shipping times, often within 24 hours, that enhance the overall shopping experience. Additionally, customer service receives high praise for being friendly, professional, and efficient, often resolving issues quickly and effectively.
Reviews 2 and 4 stars
Reset filtersM
Rating: 2 out of 5
I had broken products and the supplier does not take any news to know if I am happy".
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Response from Vives de la Cortada
Good morningThank you".
M
Rating: 2 out of 5
I had broken products and the supplier does not take any news to know if I am happy".
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Response from Vives de la Cortada
Good Marc, I have been informed by the warehouse that they have contacted you and that they will send you new units of the products that arrived broken in your next order. Are you satisfied with the solution they have given you? Best regards.
G
Rating: 4 out of 5
The service is good, the items are well priced and the quality corresponds to what they offer.
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Y
Rating: 2 out of 5
It is my first experience with them and I have to say that I am a little disappointed, I ordered a 6mm moonstone bracelet and it arrived to me smaller than 5mm. A pity...for the most part regarding the very fast delivery service (I would have preferred to wait longer and the content of my shipment would have made me more excited)".
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Response from Vives de la Cortada
We are sorry that the product received has not been to your liking Yolanda. After receiving the order you have 48 hours to make a return in case you are not satisfied with the items. Again, sorry for the inconvenience. Best regards
R
Rating: 4 out of 5
I will probably buy more. I was really looking forward to this stone in the form of a rough pendant, as I could only find it polished or without the hanging clasp.
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M
Rating: 4 out of 5
I would have liked the photos to be more realistic.
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S
Rating: 4 out of 5
smoothly
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A
Rating: 4 out of 5
I could not make the entire order because the white sage with lavender after putting it in the shopping cart was exhausted and I had k kitarla. And I was very interested.
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N
Rating: 4 out of 5
Navigation was very easy
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F
Rating: 4 out of 5
Everything OK. Very good service.
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Á
Rating: 2 out of 5
They tell you that you will receive a piece similar to the one in the photo and not even close, you see a shirt with colorful flowers and they send you a dark camouflage t-shirt, the delivery was fast.
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V
Rating: 4 out of 5
the materials I ordered not quite satisfied but then they made a mistake on one product and sent it to us very quickly and told us to keep the wrong one.
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J
Rating: 2 out of 5
A stone did not arrive in good condition.
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M
Rating: 4 out of 5
All good, but on the website did not put the size of the ring or the size of the earrings. The ring is too big and the earrings too small, although very nice.
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E
Rating: 4 out of 5
I was expecting the rainbow fluorite bracelet with more variety of colors and not that it was mostly green.
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L
Rating: 2 out of 5
The article was scratched
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A
Rating: 4 out of 5
Fast and serious
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M
Rating: 4 out of 5
the product has been processed quickly and received promptly and well packaged
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A
Rating: 4 out of 5
Fast delivery and after several orders, I received what I expected, except once I expected more variety in the set of stones I ordered. For the rest correct. I would ask for different designs of shapes of cut stones or hearts or donuts ... very limited for pendants ."
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A
Rating: 4 out of 5
Good quality and very affordable prices. I would say that the shipping costs are a bit high, but everything is perfect and the service is very good".
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A
Rating: 4 out of 5
Very expensive transport
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A
Rating: 4 out of 5
Fast delivery and product in good condition.
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A
Rating: 4 out of 5
safe, fast, good service.
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A
Rating: 4 out of 5
Tot perfecte.ha estat un descobriment que ha reactivat la meva afició als minerals de la infantesa.Gràcies.
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A
Rating: 4 out of 5
Good deal. The order did not arrive in 24h as they said on the website, but they answered me quickly.
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A
Rating: 4 out of 5
The order was easy to place and arrived correctly.
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A
Rating: 4 out of 5
I received the order very quickly, so I am satisfied.
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A
Rating: 4 out of 5
Correct protective packaging and fast shipping.
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