Customer reviews of Vives de la Cortada

9,5 /10

Based on 4 223 published reviews

5 3 713 88% 4 279 7% 3 102 2% 2 44 1% 1 85 2%

Summary of reviews

The reviews highlight fast delivery and careful, secure packaging as a constant strength, with products arriving quickly and well protected. Customers repeatedly mention a wide selection of minerals, bracelets, and stones at good prices, noting the variety, quality, and attractive packaging like small gift bags. The service stands out for responsiveness and helpfulness, including friendly, solution-oriented staff and after-sales support, contributing to a reliable shopping experience. Overall, shoppers praise the seriousness, professionalism, and consistent satisfaction with both in-store and online purchases.

2 star reviews

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Yolanda G.

Published on 22/07/2020 à 16h08 following a purchase from 20/07/2020

It is my first experience with them and I have to say that I am a little disappointed, I ordered a 6mm moonstone bracelet and it arrived to me smaller than 5mm. A pity...for the most part regarding the very fast delivery service (I would have preferred to wait longer and the content of my shipment would have made me more excited)".

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Response from Vives de la Cortada Published on 10/08/2020

We are sorry that the product received has not been to your liking Yolanda. After receiving the order you have 48 hours to make a return in case you are not satisfied with the items. Again, sorry for the inconvenience. Best regards

Ángel M.

Published on 09/07/2020 à 19h38 following a purchase from 07/07/2020

They tell you that you will receive a piece similar to the one in the photo and not even close, you see a shirt with colorful flowers and they send you a dark camouflage t-shirt, the delivery was fast.

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Julio N.

Published on 30/06/2020 à 17h11 following a purchase from 27/06/2020

A stone did not arrive in good condition.

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Laia F.

Published on 27/05/2020 à 15h01 following a purchase from 25/05/2020

The article was scratched

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