The online store excels in delivering high-quality products that consistently match customer expectations. Many customers noted the beautiful presentation and meticulous packaging, which adds a personal touch and ensures items arrive in perfect condition. The speed of delivery is another standout feature, with numerous reviews highlighting swift shipping times, often within 24 hours, that enhance the overall shopping experience. Additionally, customer service receives high praise for being friendly, professional, and efficient, often resolving issues quickly and effectively.
My rating is based on the fact that you never pick up the phone.... There is no way to communicate with you!!!!!
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Response from Vives de la Cortada
Good morning Angie, we're sorry to hear about your bad experience. We recommend that you always call during business hours. Thank you and sorry for the inconvenience.
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Irene A.
Rating: 5 out of 5
following a purchase from 16/03/2021
Everything is perfect.
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Rebeca P.
Rating: 5 out of 5
following a purchase from 05/03/2021
Very good experience, I have already placed several orders and always 10!
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David M.
Rating: 5 out of 5
following a purchase from 11/03/2021
perfect
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maria gimena C.
Rating: 5 out of 5
following a purchase from 12/03/2021
always super well attended, the orders very well served! perfectly packaged, and very fast!!! I love it!!!!"
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Beatriz F.
Rating: 5 out of 5
following a purchase from 30/01/2021
Everything perfect
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María del Carmen L.
Rating: 5 out of 5
following a purchase from 16/03/2021
Happy with my purchase, very good minerals. I will buy again.
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Sandra M.
Rating: 5 out of 5
following a purchase from 26/02/2021
It arrived very quickly and well packed.
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Laura M.
Rating: 3 out of 5
following a purchase from 11/03/2021
The bracelet is excessively small, it didn't look like that on the web image.
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Jose Ignacio M.
Rating: 5 out of 5
following a purchase from 12/03/2021
I would like to thank you for the quick and efficient response to the problem that arose with an order placed. Everything went according to plan once again, thank you for your efficiency, quality and response. It is a pleasure to be your customer. Best regards.
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Ruth S.
Rating: 5 out of 5
following a purchase from 03/03/2021
Minerals of good quality and at a good price.
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Raquel S.
Rating: 5 out of 5
following a purchase from 09/03/2021
I am very happy with the order It was very easy to place it They immediately sent me messages that my order was ready and that they were sending it to me It arrived very well prepared Quality price greatThanks".
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Angélique L.
Rating: 5 out of 5
following a purchase from 09/03/2021
As always the order comes very well packed, and the minerals very well protected to avoid any kind of blow.
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Pilar I.
Rating: 4 out of 5
following a purchase from 02/03/2021
Too much packaging for such a small package. The courier could have put the package in the mailbox and, because of the large box, was forced to find a neighbor to drop it off.
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Aurora R.
Rating: 5 out of 5
following a purchase from 26/02/2021
Very good quality and a very good treatment
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Raquel M.
Rating: 5 out of 5
following a purchase from 02/03/2021
Very good service, impeccable, careful and attentive. I recommend them!"
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Rebeca P.
Rating: 5 out of 5
following a purchase from 03/03/2021
Very good experience, in a short time, I have placed several orders, and I hope they will be the first of many.
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Mário D.
Rating: 3 out of 5
following a purchase from 03/03/2021
Some of the products sent are of very high quality.
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Monica R.
Rating: 5 out of 5
following a purchase from 01/03/2021
The purchase was easy and fast. The correct shipping, very well protected and fast too. It has been my first purchase and super satisfied with it. Thank you.
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María del Carmen L.
Rating: 5 out of 5
following a purchase from 03/03/2021
Very good experience, they send you the order very fast. Thank you.
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SHEILA M.
Rating: 4 out of 5
following a purchase from 25/02/2021
all right
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Xavier G.
Rating: 4 out of 5
following a purchase from 18/02/2021
The products are generally of good quality, but they have to control the computer issue as they have deficiencies in it.
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Susana C.
Rating: 5 out of 5
following a purchase from 25/02/2021
They answered my questions before I bought. The shipping was fast and everything was great. I will repeat
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Juan G.
Rating: 5 out of 5
following a purchase from 22/02/2021
Very Good
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Laura C.
Rating: 5 out of 5
following a purchase from 05/02/2021
Very happy and very friendly.
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Nuria G.
Rating: 5 out of 5
following a purchase from 04/02/2021
Good service. Order arrived quickly and excellent value for money.
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marta C.
Rating: 5 out of 5
following a purchase from 15/02/2021
Everything perfect, well packaged, very good quality.
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Monica P.
Rating: 5 out of 5
following a purchase from 19/02/2021
Very good products, delighted with the quality and fast management. I had already bought in their stores in Barcelona. Super professional. Without a doubt, I will repeat
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Catuxa V.
Rating: 5 out of 5
following a purchase from 19/02/2021
I found everything perfect, very fast and efficient, I will definitely buy again.
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Zoraida G.
Rating: 4 out of 5
following a purchase from 19/02/2021
I am missing a product, I hope to receive it at some point.
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Nuria A.
Rating: 5 out of 5
following a purchase from 17/02/2021
I thought the pendulums I chose were small, but as it was for a gift the person loved it, so perfect.It has arrived perfectly packaged with bubble wrap. Perfect!!!
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Maria F.
Rating: 5 out of 5
following a purchase from 13/02/2021
Everything perfect, very good quality and super fast delivery.
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Celeste L.
Rating: 4 out of 5
following a purchase from 17/02/2021
Fast and efficient, although the pendants do not look like the photos...
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Natalia M.
Rating: 3 out of 5
following a purchase from 17/02/2021
I have placed several orders and although with the first ones I was very happy because the presentation of the product was excellent, with the last one I have been very disappointed. In the first shipments the bracelets came wrapped in plastic with a company card and a very original cloth bag but in the third order came all in a plastic bag without more. I think they should take more care of the detail as it is not so expensive and gives very good publicity for the company. They have always arrived quickly that's true.
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Response from Vives de la Cortada
Good morning Natalia. We are having a bit of saturation when it comes to preparing orders and may sometimes forget to have the detail of wrapping with the cloth bag. We have notified the staff and we apologize for our part.
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Ruth S.
Rating: 5 out of 5
following a purchase from 10/02/2021
Product of excellent quality and good price.
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Lorena M.
Rating: 5 out of 5
following a purchase from 13/02/2021
Satisfactory purchase without any problems.
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Victoria C.
Rating: 5 out of 5
following a purchase from 13/02/2021
All correct, fast and with good presentation (bracelets and pendants tucked in a cloth bag. 100% recommendable
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Mari angeles C.
Rating: 5 out of 5
following a purchase from 13/02/2021
It is the first time I buy and I am very happy with my purchase, it has been better than I expected and also has come very protected and in perfect condition, I will buy again.
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JON M.
Rating: 5 out of 5
following a purchase from 30/01/2021
very good and fast service
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Victoria L.
Rating: 5 out of 5
following a purchase from 10/02/2021
Fantastic!
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