English 
Français 
Español 
N
Rating: 4 out of 5
Good
Translated reviews
Customer reviews of Vives de la Cortada
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 4 223 published reviews
Summary of reviews
The reviews highlight fast delivery and careful, secure packaging as a constant strength, with products arriving quickly and well protected. Customers repeatedly mention a wide selection of minerals, bracelets, and stones at good prices, noting the variety, quality, and attractive packaging like small gift bags. The service stands out for responsiveness and helpfulness, including friendly, solution-oriented staff and after-sales support, contributing to a reliable shopping experience. Overall, shoppers praise the seriousness, professionalism, and consistent satisfaction with both in-store and online purchases.
Reviews 3 and 4 stars
Reset filtersD
Rating: 4 out of 5
One candle was broken at the base (Malachite). Apart from that, the package was very well packed and the items are very beautiful.
Translated reviews
L
Rating: 4 out of 5
Good quality bracelet in 6 and 8 mm. For the smaller sizes, 3 and 4 mm, the elastic is too loose, so the bracelets twist around the wrist.
Translated reviews
G
Rating: 4 out of 5
Everything perfect
Translated reviews
P
Rating: 4 out of 5
Correct order, it corresponds to what they offer.
Translated reviews
J
Rating: 4 out of 5
I have received one of the two broken CIANITAS
Translated reviews
M
Rating: 4 out of 5
Everything is correct
Translated reviews
J
Rating: 4 out of 5
package received within the indicated time, beautiful goods at more than reasonable prices.
Translated reviews
F
Rating: 4 out of 5
Very good experience.. I just need to pay more attention to the size of the pendants, I was surprised by the size of those in shungite..
Translated reviews
L
Rating: 4 out of 5
I received a pendant that was not the one. The price difference is not very big but I liked the other one more because of the finish it had. I wrote an email and they haven't replied yet, I don't know if they will. This is the second time I buy and the first time was very good, except for this mistake, the rest of the order was correct.
Translated reviews
F
Rating: 4 out of 5
We have made several purchases and we will surely repeat.
Translated reviews
A
Rating: 4 out of 5
Very good, too bad that the order processing is not a bit faster. Otherwise, perfect.
Translated reviews
P
Rating: 4 out of 5
no instructions in French for certain items like the purification kit and for the candles.
Translated reviews
M
Rating: 3 out of 5
The delivery is taking a very long time. It used to be faster.
Translated reviews
L
Rating: 3 out of 5
A selenite sphere arrived broken. It seems my email isn't working, and I can't talk on the phone either.
Translated reviews
Response from Vives de la Cortada
Dear Laura,
We sincerely appreciate you sharing your experience with us. We are sorry that the selenite sphere arrived broken, and we understand the frustration this may cause. Please contact us at [email protected] so we can help resolve this situation and improve your experience with us in the future.
Sincerely,
Vives de la Cortada
We sincerely appreciate you sharing your experience with us. We are sorry that the selenite sphere arrived broken, and we understand the frustration this may cause. Please contact us at [email protected] so we can help resolve this situation and improve your experience with us in the future.
Sincerely,
Vives de la Cortada
L
Rating: 4 out of 5
The ring I ordered is super thin and delicate, if I had known I wouldn't buy it and on the other hand they have no details with the purchases made
Translated reviews
D
Rating: 3 out of 5
The specimens of Lapis Lazuli are not very eye-catching.
Translated reviews
Response from Vives de la Cortada
Hello, the vast majority of minerals vary in color, pattern, and opacity naturally, which is why the description of the item specifies that the product delivered will be similar to that in the photograph. We want to remind you that if any product is not what you expected, you can send us an email at [email protected] attaching images of the product and we will look for a solution or clarify your doubts.
S
Rating: 4 out of 5
The opinion is not about the quality of the order, it is about the delivery policies of Nacex that if I note in the observations that it should be left in my private garden to facilitate delivery, the company does not do it and I still do not have the order because I work and cannot pick it up.
Translated reviews
C
Rating: 4 out of 5
Hello. I am generally satisfied with the package received, except for the pair of ammonites which, apart from the shape, shows absolutely nothing at all!
Translated reviews
V
Rating: 3 out of 5
I noticed that they sent a piece from the ones I ordered, but why was the quality of those two quite low? The rest of the order was what I expected.
Translated reviews
S
Rating: 3 out of 5
Some parts that I ordered are oxidized. A bit disappointed. I will send an email with a photo.
Translated reviews
L
Rating: 3 out of 5
The shipment took a long time to arrive and the delivery was quite difficult. I do not have the invoice visibly and the products arrived quite poorly presented, without even labels to distinguish some minerals that lead to confusion, nor a minimal presentation of the product.
Translated reviews
I
Rating: 3 out of 5
The speed and shipping were great, but the finish of the eggs is not at all what I expected, they are not polished as they should be for the intended use.
Translated reviews
M
Rating: 4 out of 5
all as stated in the site. I love some stones very much
Translated reviews
S
Rating: 4 out of 5
I discovered it very recently. I bought two pendulums and I don't rule out making another purchase and even visiting the store.
Translated reviews
A
Rating: 4 out of 5
The service is not bad, the truth is that the order arrived in a super fast day, crossing all of Spain. But I contacted via WhatsApp to ask some questions I had. They answered me about one of the products I wanted to return because I made a mistake. That was fine. I think I am not going to return it after all. But I also asked a question about exactly what minerals were in the pack of five hanging stones. And I did not receive a response again. Nothing, that's all.
Translated reviews
J
Rating: 4 out of 5
Order arrived well, satisfactory items, but, unidentified stones, too bad.
Translated reviews
C
Rating: 4 out of 5
Very nice bracelets. Thank you
Translated reviews
I
Rating: 4 out of 5
Very beautiful pieces
Translated reviews
S
Rating: 3 out of 5
Inadequate size Alliance poorly polished in places Too bad
Translated reviews
L
Rating: 3 out of 5
Good purchase
Translated reviews
L
Rating: 4 out of 5
The order arrived super fast but I have doubts about whether the stone is authentic.
Translated reviews
V
Rating: 4 out of 5
Pretty bracelet
Translated reviews
A
Rating: 4 out of 5
Fast and neat delivery, the stone is correct to see over time as there is a small vein in the middle. For now, the pendulum responds well.
Translated reviews
I
Rating: 4 out of 5
Order processed quickly and the shipping too. The prices are very reasonable. Some products are out of stock for a long time, it's a shame.
Translated reviews
M
Rating: 3 out of 5
The selenite plate arrives all cracked, it's not normal
Translated reviews
T
Rating: 4 out of 5
The order took 13 days to be delivered and 9 references are missing or incomplete despite the invoice already paid! I hope the commercial return will be up to par.
Translated reviews
I
Rating: 4 out of 5
When I bought the products, they were all in stock and I paid. A few days later, they told me that some were out of stock. I would like them to update the page with the real stock. The ones that arrived were very good and perfectly wrapped.
Translated reviews
G
Rating: 4 out of 5
The purchase was very good, only that a pendulum was missing a small part, now I will send a photo. Everything else is fine.
Translated reviews
M
Rating: 4 out of 5
Good morning, in general I am happy, but it arrived very late, I have already written an email. I did not receive a product: Raw Black Tourmaline - Units: Pack 1Kg 21. Thank you!
Translated reviews