The reviews highlight fast delivery and careful, secure packaging as a constant strength, with products arriving quickly and well protected. Customers repeatedly mention a wide selection of minerals, bracelets, and stones at good prices, noting the variety, quality, and attractive packaging like small gift bags. The service stands out for responsiveness and helpfulness, including friendly, solution-oriented staff and after-sales support, contributing to a reliable shopping experience. Overall, shoppers praise the seriousness, professionalism, and consistent satisfaction with both in-store and online purchases.
I missed a mini nitrino tree that I ordered two of and they brought me one, then I ordered two circular plates of yin yang serenite that were in stock and after placing the order days later they told me they were out of stock but well that's not charged but the tree that I'm missing is.
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Adriana L.
Rating: 3 out of 5
following a purchase from 01/12/2025
Some of the labradorite stones came in a nice square shape and the other hand seems like labradorite, very thin and colorless. I think it would be better to have just one stone but nicer, it gives me the feeling that they lack shine.
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Eleonora G.
Rating: 3 out of 5
following a purchase from 23/11/2025
They do not have good customer service
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Melissa G.
Rating: 3 out of 5
following a purchase from 19/11/2025
I bought things that were not available at the time of sending, they solved the problem because I requested a refund, that shouldn't happen and it took them 5 days to send the order which is not what it says on their page, but since the products are good and they solved the problem I will try to buy again and have a better experience.
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Manuel R.
Rating: 3 out of 5
following a purchase from 17/11/2025
Some items were missing like the malachite pyramids or salt coasters. The items should have the name because there are very similar minerals. I just placed an order, I hope nothing is missing from what was invoiced. Best regards
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Lourdes F.
Rating: 4 out of 5
following a purchase from 14/11/2025
My experience has been good. But it's better to see the products directly, instead of a photo. Regarding my witch knot bracelet, I was surprised at how big the knot was. From the photo, I thought it was much smaller.
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Guadalupe E.
Rating: 4 out of 5
following a purchase from 13/11/2025
Good experience, I recommend it
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Elisa R.
Rating: 4 out of 5
following a purchase from 13/10/2025
All the material that has arrived is very good, although 2 units of wheels are missing.
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Eva M. P.
Rating: 4 out of 5
following a purchase from 19/10/2025
The shipment is fast and protected and the parts, good!
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Raquel M.
Rating: 3 out of 5
following a purchase from 10/10/2025
I will have to return half of my order, the selection of cabochons has been disastrous. I live far away and it's difficult for me to go personally to buy, it is too obvious that the selection of the best pieces is only possible for customers who go to the facilities in person.
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Isabelle B.
Rating: 4 out of 5
following a purchase from 22/09/2025
I am satisfied with my purchases and the customer service which is top-notch. I didn't give 5 stars, just because some items are still not available and have been for a long time. But this is not dependent on the Vives de la Cortada team, who are a wonderful team.
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Sandra C.
Rating: 4 out of 5
following a purchase from 03/10/2025
Quick order and true to the size of the stones.
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Helena Maria K.
Rating: 3 out of 5
following a purchase from 04/10/2025
Good price-quality ratio. The finishes could be better. Fast shipping.
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Carolina G.
Rating: 4 out of 5
following a purchase from 25/09/2025
Good service.
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Ezoterika Sia I.
Rating: 3 out of 5
following a purchase from 31/08/2025
I received my order. It is packed wonderfully. But there is one remark - I wrote several times to make a small addition. I did not receive a single answer. It is very sad when you are not heard.
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Arantxa M.
Rating: 4 out of 5
following a purchase from 21/08/2025
Very good
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Celina F.
Rating: 3 out of 5
following a purchase from 18/08/2025
On the web it looked bigger
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Herre S.
Rating: 3 out of 5
following a purchase from 07/08/2025
3 cm pyramid is small but this is even smaller! We came to your shop on a few occasions during concerts at the Palau and enjoyed your stones at that time.
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Daniel D.
Rating: 3 out of 5
following a purchase from 07/08/2025
Everything perfect!!! Very well packaged!! Thank you very much!!!
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Celine C.
Rating: 3 out of 5
following a purchase from 21/07/2025
I paid for a more expensive delivery in less than 5 days and I was delivered in 1 week because it took 4 days for the package to leave, some items are missing and I am waiting for the refund. I would prefer to be informed about replacements.
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Ignacio V.
Rating: 3 out of 5
following a purchase from 06/07/2025
Among the new products, they include some used ones.
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Mercedes G.
Rating: 3 out of 5
following a purchase from 01/07/2025
Extended delivery time.... I had to worry because they did not meet the deadlines. Apparently, it was the transport agency. But the end result is that the client does not have their products on the agreed time.
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Gloria B.
Rating: 4 out of 5
following a purchase from 30/06/2025
This shipment has arrived earlier than other times.
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Valérie D.
Rating: 3 out of 5
following a purchase from 18/06/2025
The candles have no scent. A positive point is the very fast delivery and careful packaging.
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Patrick H.
Rating: 4 out of 5
following a purchase from 01/06/2025
I am satisfied. I received my sphere very quickly, well packaged. Thank you.
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Montserrat G.
Rating: 3 out of 5
following a purchase from 24/05/2025
A calcite sphere has a defect and 3 octahedrons do not have the geometric shape. I sent an email on Thursday, May 29 when I picked it up and I have not received a response. Yesterday, May 30 in the afternoon, I called by phone and a very kind guy took note and committed to sending me 1 sphere and 3 octahedrons. For now, I don't know anything about whether it has been sent to me.
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Natalia S.
Rating: 3 out of 5
following a purchase from 09/05/2025
Everything is very good, except for the turquoises, which arrived broken and small, they were not cabochons as I requested.
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Pierre V.
Rating: 4 out of 5
following a purchase from 22/04/2025
Everything was fine, except for a green jasper pebble... not green at all.
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Renata F.
Rating: 3 out of 5
following a purchase from 31/03/2025
It arrived quickly, but what I ordered was a bit bent, other than that it's fine.
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Elisa O.
Rating: 4 out of 5
following a purchase from 13/03/2025
Translate these texts into English :0 : .
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David M.
Rating: 4 out of 5
following a purchase from 11/03/2025
ALL RIGHT
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Jeremy C.
Rating: 3 out of 5
following a purchase from 17/02/2025
Overall quite satisfied but one bracelet not in the right stone size with an unconstructive exchange with the seller. I'm nice, so I still give 4 stars for the cheapness of the products and the delivery times.
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Response from Vives de la Cortada
Hello Jérémy, if a product does not meet your expectations, you can return the items within 48 hours of receiving the order. If you wish, you can call us at 93 304 18 86 and we will help you with the return. We apologize for the inconvenience.
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Judit D.
Rating: 3 out of 5
following a purchase from 19/02/2025
The tip of the selenite tower had suffered a blow and was jumped, otherwise everything was fine.
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María F.
Rating: 4 out of 5
following a purchase from 14/02/2025
Good buy
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Cristina T.
Rating: 4 out of 5
following a purchase from 09/02/2025
Well
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Rus C.
Rating: 3 out of 5
following a purchase from 14/02/2025
Good afternoon. Unfortunately, I have received one of the broken pieces. The selenite bowl. I would greatly appreciate it if you could contact me to resolve this. Best regards.
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Response from Vives de la Cortada
Hello Rus, we are sorry that your experience has not been satisfactory, we have tried to contact you in the last few days without success. If you wish, you can call us at 93 304 18 86 to find a solution. We apologize for the inconvenience.
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Sara G.
Rating: 4 out of 5
following a purchase from 08/02/2025
👍🏻
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Mireia D.
Rating: 4 out of 5
following a purchase from 04/02/2025
Everything came very well protected and with very cool cloth bags. Satisfied
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Nuria P.
Rating: 4 out of 5
following a purchase from 22/01/2025
Very happy with the purchase and the service, I will repeat.
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Alina Elena M.
Rating: 4 out of 5
following a purchase from 30/01/2025
I received my order
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